Excelent service
Excelent service, very professional.

ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients. The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.
ASB Delivery Services receives overwhelmingly positive feedback, with customers frequently praising the friendly and helpful delivery crew. Reviewers highlight the excellent service, noting that the staff is punctual and communicative throughout the delivery process.
Many express appreciation for the care taken during deliveries, such as ensuring items are placed exactly where requested and maintaining cleanliness by removing shoes before entering homes. However, a few complaints arise regarding specific delivery issues, particularly related to sofa deliveries, where some customers felt misinformed about delivery times or faced challenges with large items. Despite these minor concerns, the overall sentiment remains highly favorable, with consumers consistently expressing satisfaction with the service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 456 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 11 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 5.0 | 30 |
| Nov 24 | 5.0 | 21 |
| Dec 24 | 5.0 | 21 |
| Jan 25 | 5.0 | 10 |
| Feb 25 | 4.8 | 28 |
| Mar 25 | 4.6 | 18 |
| Apr 25 | 5.0 | 22 |
| May 25 | 4.9 | 7 |
| Jun 25 | 4.8 | 40 |
| Jul 25 | 5.0 | 26 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 456 most recent reviews.
“Friendly, polite & helpful delivery crew”
“Delivery never arrived and no communication from customer services advising this”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | −3% | 456 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 4.4 out of 5 (good) | — | — | 1,000 |
Bottom line: ASB Delivery Services is #1 of 5 on overall rating in this group.
456 reviews of ASB Delivery Services . Filter by what matters to you.
Excelent service, very professional.
Excellent service. Was told delivery date and time slot and was on time. Driver was polite, professional and very helpful. He needed to transport items down a slight slop and into the garage on his own. Highly recommend.
Just had my Sofa delivered. Tracking and text messages kept me informend. The two very polight and professional deliverymen were very respectful of Covid measures. First class service. Thank you Sharon Bremner
I felt compelled to leave your company ASB Delivery Services an excellent review. You arranged for a very large flatpacked wardrobe to be delivered to my elderly mothers apartment recently. Your company and your driver excelled, and went way above and beyond all my expectations. The communication from you was excellent in keeping us updated on the delivery date. Your driver arrived at about 06.20, and instead of just dumping 5 very very heavy packs outside the front door of the building and then leaving, he was amazing. He picked up and carried the heaviest and tallest, (and it weighed an absolute ton) and as it wouldn't fit in the lift), he carried it through the front door, up a flight of stairs and all the way down the long corridor to the apartment on his own. The remainder we managed to get them in the lift, where I was able to take over as he had done enough. All the items arrived in one piece with no damage. If only all delivery companies and drivers could be as good and as helpful as yours!
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Great communication and services. Professionals very polite! Everything was nice and clean. I recommend this service and will use it again. Thanks
Hi, The Chap was very helpful and courteous. Top marks from me. Thanks David Sweeney
That’s hands down the best delivery we’ve ever had. The communication was clear and polite, the drivers arrived exactly when they said they would - I doubted that any company would be here at 6am but I was proved very wrong! The drivers were polite and helpful, the sofa was constructed carefully and quickly and looks perfect. Genuinely impressed - and that doesn’t happen often these days!
I couldn’t be more satisfied with so highly quality service. Quality, respect and professionalism that’s the best word to describe this service. Thank you
The driver who made the delivery was “excellent”! I could not fault him. Excellent communication with messages to give ETA and updates. Best experience I’ve had with deliveries so far and I get a lot of them. Thank you very much for an excellent service!
Just had a delivery by ASB they were very professional polite and careful would use again and highly recommend to others
Speak as I find. This company was contracted to deliver some expensive dining chairs from Leeds to Devon and I wouldn't fault them at all. From the outset I had good communication from them in order to arrange a proposed delivery date, followed by a further call the day before to confirm it - with an indication of arrival in the afternoon. Then on the day of delivery I had a further text to give me a 2hr slot, followed by another 'arriving in 20 minutes'; which they did. The van was modern, clean inside and out with a two man crew who were both equally as smart and also very polite. I have a long drive, which on the day was unfortunately obstructed by a tree pruning vehicle, but the crew were very helpful and nothing was too much trouble. The items were boxed & I wanted to sign for them 'unexamined' both for my convenience & also to enable the crew to get back on the road to complete their other delivery before their long trip home. But the chap, whilst polite, was also clear that this was not acceptable, and that the chairs should be inspected. It took time, but they were helpful & unhurried. Personally I can only say that they were far and above better than any similar delivery service/crew that I have encountered in recent times, & on that basis I would not hesitate to give 5 stars!
Wouldn't even rate in one star but I had to to make a review!!I wouldn't recommend ASB delivery at all left my two grand sofa out side in the pooring down rain and dirt without no covers ans when they couldn't get the one sofa in the house left it in the rain on my front garden, damaged all my flooring with the wheel stand of the sofa took chunka out my wooden floor and damaged picture knocking it off the wall When I complained told I never paid white glove service so they didn't do anything wrong leaving it on my front garden so £100 for it to be delivered on a van!!!And like I stated in my emails the delivery drivers put one of them in so don't get cocky to be about how did they mark your floor I told you one had been brought in read the messages properly
Very happy with the service. Was notified of the time my furniture would arrive. The 2 men came and assembled all the furniture very quickly taking all packaging with them. They were also very respectful and left their shoes outside. Would definitely use ASB delivery services again.
We have been using ASB to carry out our store deliveries and adhoc work for the last 4 years. Alex always goes out of his way to ensure deliveries are completed to a high standard and on time, always willing to go the extra mile to ensure customer satisfaction. Staff are professional and trustworthy. I wouldn't hesitate to reccomend ASB to any new customer!
ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients. The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.
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