BFT Logistik ApS is a Danish-owned logistics company specializing in comprehensive logistics solutions, including distribution, warehousing, linehaul services, and customer service solutions. The company is structured to meet the growing market demands for shorter processing and delivery times, providing daily services throughout Denmark.
BFT Logistik caters to a diverse range of customers, offering tailored solutions that address specific logistics needs. Their services encompass the entire logistics spectrum from receipt of goods, storage, scanning, picking, packing, to distribution and delivery. The company also focuses on enhancing customer experience through innovations, such as a proprietary app designed to predict delivery times, ensuring greater accuracy in service. With a commitment to providing unique logistics solutions and a customer-centric approach, BFT Logistik stands as a reliable partner in the logistics industry.
BFT Logistik receives a mix of feedback from its customers, with a notable 73% expressing satisfaction. Many reviewers highlight the excellent service and timely deliveries, often praising specific drivers like Ali Z for their helpfulness and professionalism.
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Comments reflect a strong appreciation for the company's ability to deliver items as promised, with several noting the courteous and attentive nature of the staff. However, a significant portion of reviews, 26%, voice dissatisfaction, particularly regarding delivery issues and lack of communication. Customers report instances of delayed or missing orders, with some expressing frustration over the inability to reach customer service for updates. Overall, while many appreciate the service quality and efficiency, the complaints about delivery reliability cannot be overlooked.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
1,000
100%
-0.5
● Low
4.4 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
3.5▼ 0.5
12-month avg
4.4
All-time
4.4
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.8
39
Sep 24
4.9
301
Oct 24
4.7
197
Nov 24
4.6
78
Dec 24
3.3
57
Jan 25
3.5
25
Feb 25
4.3
71
Mar 25
4.4
63
Apr 25
3.4
66
May 25
2.4
37
Jun 25
4.0
47
Jul 25
4.4
19
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 366 positive reviews
Customer service40%
148 mentions
Delivery2%
6 mentions
Fast & efficient1%
3 mentions
Friendly staff1%
2 mentions
“Alt fungerede”
On “Customer service” · Jul 12, 2025
Top complaintsof 130 negative reviews
Customer service17%
22 mentions
Delivery4%
5 mentions
“Ret dårligt service fra vognmand firmaet: N”
On “Customer service” · Jun 24, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
Leveringen hed 08-13 chaufføren var det 09:00
Ringede og sagde at han var der om et øjeblik , og kom med varen med det samme .
var så sød at hjælpe med bærer det hen til indgangen , selvom det ikke var med i leveringen
Kan kun anbefales !!!
Varen blev ikke leveret på den korrekte adresse, så jeg måtte vejen igennem for at finde den. Den vejer 35 kg, så jeg skal hyre assistance for at få den bragt til min adresse.
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Fik leveret mit bord og sofastole i god behold! Rigtig mange tak til fragtmanden Majid!! Han var utrolig hjælpsom og gav super god service, i burde helt klart gøre ham til månedensmedarbejder
Super levering af jeres chauffør Muhammed.
Så sød, rar og hjælpsom med at flytte mine pakker til der hvor jeg gerne ville have dem stående. Ham kan i godt sende en anden gang.
ordrenummer 38033291 Fra føtex. God service info fra BFT, fik en sms om leveringen ville ske mellem 15-19, sms halv time før, var her kl 15. Flink chauffør. :-)
BFT Logistik ApS is a Danish-owned logistics company specializing in comprehensive logistics solutions, including distribution, warehousing, linehaul services, and customer service solutions. The company is structured to meet the growing market demands for shorter processing and delivery times, providing daily services throughout Denmark.
BFT Logistik caters to a diverse range of customers, offering tailored solutions that address specific logistics needs. Their services encompass the entire logistics spectrum from receipt of goods, storage, scanning, picking, packing, to distribution and delivery. The company also focuses on enhancing customer experience through innovations, such as a proprietary app designed to predict delivery times, ensuring greater accuracy in service. With a commitment to providing unique logistics solutions and a customer-centric approach, BFT Logistik stands as a reliable partner in the logistics industry.