BFT Logistik ApS is a Danish-owned logistics company specializing in comprehensive logistics solutions, including distribution, warehousing, linehaul services, and customer service solutions. The company is structured to meet the growing market demands for shorter processing and delivery times, providing daily services throughout Denmark. BFT Logistik caters to a diverse range of customers, offering tailored solutions that address specific logistics needs. Their services encompass the entire logistics spectrum from receipt of goods, storage, scanning, picking, packing, to distribution and delivery. The company also focuses on enhancing customer experience through innovations, such as a proprietary app designed to predict delivery times, ensuring greater accuracy in service. With a commitment to providing unique logistics solutions and a customer-centric approach, BFT Logistik stands as a reliable partner in the logistics industry.
BFT Logistik receives a mix of feedback from its customers, with a notable 73% expressing satisfaction. Many reviewers highlight the excellent service and timely deliveries, often praising specific drivers like Ali Z for their helpfulness and professionalism.
Comments reflect a strong appreciation for the company's ability to deliver items as promised, with several noting the courteous and attentive nature of the staff. However, a significant portion of reviews, 26%, voice dissatisfaction, particularly regarding delivery issues and lack of communication. Customers report instances of delayed or missing orders, with some expressing frustration over the inability to reach customer service for updates. Overall, while many appreciate the service quality and efficiency, the complaints about delivery reliability cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,000 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 39 |
| Sep 24 | 4.9 | 301 |
| Oct 24 | 4.7 | 197 |
| Nov 24 | 4.6 | 78 |
| Dec 24 | 3.3 | 57 |
| Jan 25 | 3.5 | 25 |
| Feb 25 | 4.3 | 71 |
| Mar 25 | 4.4 | 63 |
| Apr 25 | 3.4 | 66 |
| May 25 | 2.4 | 37 |
| Jun 25 | 4.0 | 47 |
| Jul 25 | 4.4 | 19 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Alt fungerede”
“Ret dårligt service fra vognmand firmaet: N”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 2.7 out of 5 (poor) | −16% | 1,000 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | 1,000 |
Bottom line: BFT Logistik is #3 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.7).
1,000 reviews of BFT Logistik. Filter by what matters to you.
Dårlig kundeservice! Havde først fået en besked om at den ville blive leveret. For senere at få en besked om at min pakke var væk. Da jeg ringer og spørger til den er hun ubehøvlet og ikke særlig hjælpsom. Jeg har været hjemme i dag, for at modtage min vare. Og skal nu være hjemme igen i morgen.
Levering kom som aftalt og chaufføren (Majid) var meget behjælpelig med at løfte mine tunge pakker på plads
They were in good time with my shipment and helped with it inside even though it was only supposed to get delivered to my door. Curtesy and helpfulness goes long in my book. All in all fantastic
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Perfekt delivery
Aldrig har jeg modtaget så dårlig service
Det var en rigtig godt afleveret. Burlacu Florin
Levering præcis som angivet i sms. Man skal lede længe for at finde en bedre levering af chaufføren Mustafa. Kørte lige til døren og satte varerne som aftalt.
Kanon god service 👍👍
Man kunne vælge at får stillet pakken, hvis man ikke var hjemme. Det gjorde Chaufføren ikke. Men det er ikke årsagen til den dårlige oplevelse. For da jeg opdagede at de havde taget pakken med igen, ringede jeg til Chaufføren som talte så grim og var så uforskammet at vi måtte afslutte samtalen.
Lige fra købet på Bilkas hjemmeside, til leveringen på dagen, var der styr på alle detaljer 👍👍 Jeg fik en sms aftenen inden levering, og skulle holde mig klar imellem 9-13 næste dag, og næsten nøjagtig som lovet, fik jeg på dagen en sms 30 minutter inden chaufføren kom. Chaufføren var en frisk og rar ung mand, der tog billede af den lillebitte bule som der var i kassen til tv’et “ for en sikkerheds skyld”, men der var intet sket med tv’et. Når alt den, på sin plads ros, er skrevet, så var det på en lørdag tv’et blev leveret, så ingen spildt arbejdsdag med at holde fri og sidde og vente 👍 og tilmed en leverings pris på 100kr, som er totalt billigt !! Kan kun anbefale BFT som leverings metode.
Helt enormt ringe fragtfirma. Hold jer langt fra dem!
Fik sms dagen før med tidsrummet for levering. Og oplysninger om at man dagen efter ville få sms 30 minutter før levering. Fin service.
Levering som aftalt, høflig overlevering
Har smidt mine varer væk og snakker heller ikke dansk
Jeg fik igår leveret et bord jeg have bestilt (meget tungt bord) jeg var ikke hjemme, så da Musta fra bft står foran min port og ringer til mig så spørg jeg meget pænt om han kan efterlade pakkerne inde i skuret hvis jeg åbner porten for ham.. til det svarede han ja selfølgelig hvis bare jeg kunne skriver at jeg har godkendt at han måtte placere pakken. Han satte pakkerne i skuret og jeg kom hjem i dag og han har sat dem flot og skånsomt. Han skal simpelthen have så stor ros for at gøre sit arbejde så godt og være så venlig! Jeg vil helt klart vælge bft logistik igen! Stor ros og klap på skulderen til Musta😊
Jeg har i dag fået afleveret en pakke fra Bilka, som blev afleveret af firmaet BFT en rigtig sød medarbejder, da han så jeg havde gips på armen, var han så sød og bære pakken op for mig 1000 stjerner herfra og det er ikke sidste gang jeg bruger firmaet, fik desværre ikke chaufføren navn.
BFT Logistik ApS is a Danish-owned logistics company specializing in comprehensive logistics solutions, including distribution, warehousing, linehaul services, and customer service solutions. The company is structured to meet the growing market demands for shorter processing and delivery times, providing daily services throughout Denmark. BFT Logistik caters to a diverse range of customers, offering tailored solutions that address specific logistics needs. Their services encompass the entire logistics spectrum from receipt of goods, storage, scanning, picking, packing, to distribution and delivery. The company also focuses on enhancing customer experience through innovations, such as a proprietary app designed to predict delivery times, ensuring greater accuracy in service. With a commitment to providing unique logistics solutions and a customer-centric approach, BFT Logistik stands as a reliable partner in the logistics industry.
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