Ali Z gav en fantastisk kundebetjening
Ali Z gav en fantastisk kundebetjening

BFT Logistik ApS is a Danish-owned logistics company specializing in comprehensive logistics solutions, including distribution, warehousing, linehaul services, and customer service solutions. The company is structured to meet the growing market demands for shorter processing and delivery times, providing daily services throughout Denmark. BFT Logistik caters to a diverse range of customers, offering tailored solutions that address specific logistics needs. Their services encompass the entire logistics spectrum from receipt of goods, storage, scanning, picking, packing, to distribution and delivery. The company also focuses on enhancing customer experience through innovations, such as a proprietary app designed to predict delivery times, ensuring greater accuracy in service. With a commitment to providing unique logistics solutions and a customer-centric approach, BFT Logistik stands as a reliable partner in the logistics industry.
BFT Logistik receives a mix of feedback from its customers, with a notable 73% expressing satisfaction. Many reviewers highlight the excellent service and timely deliveries, often praising specific drivers like Ali Z for their helpfulness and professionalism.
Comments reflect a strong appreciation for the company's ability to deliver items as promised, with several noting the courteous and attentive nature of the staff. However, a significant portion of reviews, 26%, voice dissatisfaction, particularly regarding delivery issues and lack of communication. Customers report instances of delayed or missing orders, with some expressing frustration over the inability to reach customer service for updates. Overall, while many appreciate the service quality and efficiency, the complaints about delivery reliability cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,000 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 39 |
| Sep 24 | 4.9 | 301 |
| Oct 24 | 4.7 | 197 |
| Nov 24 | 4.6 | 78 |
| Dec 24 | 3.3 | 57 |
| Jan 25 | 3.5 | 25 |
| Feb 25 | 4.3 | 71 |
| Mar 25 | 4.4 | 63 |
| Apr 25 | 3.4 | 66 |
| May 25 | 2.4 | 37 |
| Jun 25 | 4.0 | 47 |
| Jul 25 | 4.4 | 19 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Alt fungerede”
“Ret dårligt service fra vognmand firmaet: N”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 2.7 out of 5 (poor) | −16% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | 1,000 |
Bottom line: BFT Logistik is #3 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.7).
1,000 reviews of BFT Logistik. Filter by what matters to you.
Super service fra Ali Z👍
Lige efter bogen. Nemt at bestille, hurtig levering, dygtig fragtmand som hjalp mine piger med at få TV’et forsvarligt ind.
Det er nemt alt er gået som det skulle
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Ali Z fra BFT Logistik er en yderst serviceminded og behagelig fyr. Tak for en super god service 😉
Kender til stedet da jeg har hørt meget om den, ikke et super godt sted, chefer der er fuldstændig ligeglad med deres chauffør, som der knokler en del for at nå tingene, og der bliver heller ikke altid passet godt på varene, de bliver tit velmødt med en masse vare der overskrider deres liftbil kapacitet med 2-500 kg, en alt for stresset sted hvor der ikke er styr på så meget. Held og lykke til alle kunder og dem der kører rundt, ikke et sted jeg vil anbefale.
Fungerer godt
Super service og en rigtig glad person
Ali Z leverede som aftalt og havde endda båret den tunge pakke op ad trappen
Fik pakken til tiden og det hele så super fint ud :)
Fin levering.
Ali Z leverede perfekt :-)
Vi har i dag modtaget en pakket leveret af Ali Z. Det hele fungerede meget godt og Ali var meget hjælpsom og venlig. Kristoffer / Svendborg
This is actually the first time in my life that I’m writing a review, and I’ll keep it short. I’ve never experienced such poor customer service. I was told I would receive a text message 30 minutes before the driver arrived. Instead, I got the message at 12:56, and the driver was at my door just 7 minutes later. The idea was, after receiving text i will drive home and receive the goods but The driver called me and said he was at my address and can not wait for me. I explained that I was at work and would need 15 minutes to get there. I kindly asked if he could leave the boxes at my door on the first floor, but he refused. I then called the company. Since my Danish isn’t very good yet, I politely asked the woman on the phone, named "H****", if we could speak in English. She immediately said “NEJ” — a loud and clear “no.” I explained that I’m new to Denmark, still learning the language, and asked again if we could speak in English. Again, she just said “NEJ.” I tried to explain my problem in Danish as best I could, but she kept saying things I couldn’t understand. Eventually, I gave up, said “okay, thanks,” and she coldly replied “good day” and hung up. Extremely rude and unhelpful service.
God oplevelse og rar leverandør, Ali Z ☺️
Perfekt service 👌😎
BFT Logistik ApS is a Danish-owned logistics company specializing in comprehensive logistics solutions, including distribution, warehousing, linehaul services, and customer service solutions. The company is structured to meet the growing market demands for shorter processing and delivery times, providing daily services throughout Denmark. BFT Logistik caters to a diverse range of customers, offering tailored solutions that address specific logistics needs. Their services encompass the entire logistics spectrum from receipt of goods, storage, scanning, picking, packing, to distribution and delivery. The company also focuses on enhancing customer experience through innovations, such as a proprietary app designed to predict delivery times, ensuring greater accuracy in service. With a commitment to providing unique logistics solutions and a customer-centric approach, BFT Logistik stands as a reliable partner in the logistics industry.
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