great !
great ! super fast👍🏻👍🏻

Bkeratin Professional is a leading online retailer specializing in high-quality hair care and cosmetic products. The company offers a diverse range of items, including hair straighteners, make-up, and treatment kits sourced from renowned Brazilian brands. Committed to providing customers with effective beauty solutions, Bkeratin strives to deliver products that promote self-expression and confidence. Targeting consumers seeking premium hair and skin care products, Bkeratin Professional emphasizes value with competitive pricing and fast delivery options. Its product lineup includes popular categories such as vegan cosmetics, deep cleaning shampoos, and hydration kits, catering to a wide audience interested in maintaining their beauty and grooming routines. With a user-friendly website, Bkeratin aims to enhance the shopping experience for its customers.
Bkeratin Professional enjoys a strong reputation among its customers, with many praising the quality of its products and the speed of delivery. Reviewers frequently highlight the effectiveness of the shampoos and conditioners, often describing them as the best they've ever used.
The service is also commended, with several customers noting excellent communication and responsible handling of issues like lost shipments. However, there are some complaints regarding product quality, with a few consumers expressing dissatisfaction over receiving diluted products or incorrect orders. Additionally, some customers wish for more flexible purchasing options, such as buying keratin treatments separately from accompanying shampoos. Overall, Bkeratin Professional is well-regarded for its fast service and high-quality offerings, despite a few notable concerns.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 334 | 100% | +0.7 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.0 | 2 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 5.0 | 3 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 3.7 | 3 |
| Mar 25 | 5.0 | 4 |
| Apr 25 | 3.0 | 2 |
| May 25 | 4.0 | 5 |
| Jun 25 | 5.0 | 3 |
| Jul 25 | 4.7 | 3 |
| Aug 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 334 most recent reviews.
“Fast delivery”
“Yo recibí un pedido incorrecto y pedí por devolución y que me contactaran, costumer service jamás me contactaron y el...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.3 out of 5 (good) | +5% | 334 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 3.0 out of 5 (fair) | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Bkeratin Professional is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 4.3).
334 reviews of Bkeratin Professional. Filter by what matters to you.
great ! super fast👍🏻👍🏻
I loved this product and the delivery was very fast
I received the packet for day late
Very good i love the service
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Muy buen producto
It’s been a frustrating buying experience. I purchased a hair Botox felps omega zero, on February 28, it took them 4 days to finally send my package. Never answered my email. When I finally got my tracking number, it was estimated to arrive on March 5 by the end of the day, and guess what?? It’s March 6 and I still not have my product.
Very good service! Products high quality
I loved the product and how quickly the product arrived at my house.
I love the product and its availability . Thank you. Your company is appreciated!
Good product
Muy buen producto
Excellent service!!! So fast I wish I’d found your company years ago!
I love this product
Great product and delivery was super fast. Unfortunately the package is too small but worth it!
Thanks for a seamless transaction. All good arrived safe and well.
Otimo produto,rapudez na entrega. Tudo nota 1000,estão de parabéns
My order was “shipped” on December 16th with a tracking number that doesn’t work. I still have not received my package. I’ve submitted a contact form days ago and they haven't responded. I called multiple times and the line is busy. Terrible customer service. I don’t recommend buying from this website.
Excellent product and fast delivery
I don’t speak Portuguese and they didn’t speak English and I was a bit confused as to what I should order but the sales rep took the time to make a video with what English he knew to help me out . What great customer service ! I’m very pleased with the product , fast shipping and great customer service . Thank you team bkeratin !! Andrea R
Great product
Bkeratin Professional is a leading online retailer specializing in high-quality hair care and cosmetic products. The company offers a diverse range of items, including hair straighteners, make-up, and treatment kits sourced from renowned Brazilian brands. Committed to providing customers with effective beauty solutions, Bkeratin strives to deliver products that promote self-expression and confidence. Targeting consumers seeking premium hair and skin care products, Bkeratin Professional emphasizes value with competitive pricing and fast delivery options. Its product lineup includes popular categories such as vegan cosmetics, deep cleaning shampoos, and hydration kits, catering to a wide audience interested in maintaining their beauty and grooming routines. With a user-friendly website, Bkeratin aims to enhance the shopping experience for its customers.
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