Doesn’t feel it’s original keratin
There are 3 products inside-shampo, keratin and mask. Keratin bottle wasn’t fully filled and the product smells horrible of some chemicals. Didn’t fell that I used the same product that I used before.

Bkeratin Professional is a leading online retailer specializing in high-quality hair care and cosmetic products. The company offers a diverse range of items, including hair straighteners, make-up, and treatment kits sourced from renowned Brazilian brands. Committed to providing customers with effective beauty solutions, Bkeratin strives to deliver products that promote self-expression and confidence. Targeting consumers seeking premium hair and skin care products, Bkeratin Professional emphasizes value with competitive pricing and fast delivery options. Its product lineup includes popular categories such as vegan cosmetics, deep cleaning shampoos, and hydration kits, catering to a wide audience interested in maintaining their beauty and grooming routines. With a user-friendly website, Bkeratin aims to enhance the shopping experience for its customers.
Bkeratin Professional enjoys a strong reputation among its customers, with many praising the quality of its products and the speed of delivery. Reviewers frequently highlight the effectiveness of the shampoos and conditioners, often describing them as the best they've ever used.
The service is also commended, with several customers noting excellent communication and responsible handling of issues like lost shipments. However, there are some complaints regarding product quality, with a few consumers expressing dissatisfaction over receiving diluted products or incorrect orders. Additionally, some customers wish for more flexible purchasing options, such as buying keratin treatments separately from accompanying shampoos. Overall, Bkeratin Professional is well-regarded for its fast service and high-quality offerings, despite a few notable concerns.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 334 | 100% | +0.7 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.0 | 2 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 5.0 | 3 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 3.7 | 3 |
| Mar 25 | 5.0 | 4 |
| Apr 25 | 3.0 | 2 |
| May 25 | 4.0 | 5 |
| Jun 25 | 5.0 | 3 |
| Jul 25 | 4.7 | 3 |
| Aug 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 334 most recent reviews.
“Fast delivery”
“Yo recibí un pedido incorrecto y pedí por devolución y que me contactaran, costumer service jamás me contactaron y el...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.3 out of 5 (good) | +5% | 334 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 3.0 out of 5 (fair) | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Bkeratin Professional is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 4.3).
334 reviews of Bkeratin Professional. Filter by what matters to you.
There are 3 products inside-shampo, keratin and mask. Keratin bottle wasn’t fully filled and the product smells horrible of some chemicals. Didn’t fell that I used the same product that I used before.
I’m so happy with my purchase, very fast delivery.
Excellent Service Thanks
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It was delivered very fast, and the results from the product I ordered is very good. My hair is very soft and straight. I will definitely recommend it!
Not on time lost a customer because of it
Very happy for the products,and fast delivered
Excellent product! Love how soft and sleek it is.
This is the second time that I purchased the first shampoo. The first time was great it helped so my with my curls and it made so much easier to blow dry my hair. However the he second I didn’t get the same results, I felt that the shampoo was very watery this time and it didn’t make the foam effect. It still helped with my curls, but it’s not as good as the last time. I don’t unsdestand why. I love this product and I still want to purchase more in the future. I would appreciate if you guys could look into that. Thank you!
Good quality.....
Shipment was super fast! Great store and great service. It came from São Paulo to California in 10 days. I highly recommend them !
Excellent product.I am so happy with the results of my Selagem Termica Cadiveu! I received it on time.
Superfast delivery. Impressive how it came all the way from a city in Sao Paulo state to Canada in less than a week.
Bkeratin Professional is a leading online retailer specializing in high-quality hair care and cosmetic products. The company offers a diverse range of items, including hair straighteners, make-up, and treatment kits sourced from renowned Brazilian brands. Committed to providing customers with effective beauty solutions, Bkeratin strives to deliver products that promote self-expression and confidence. Targeting consumers seeking premium hair and skin care products, Bkeratin Professional emphasizes value with competitive pricing and fast delivery options. Its product lineup includes popular categories such as vegan cosmetics, deep cleaning shampoos, and hydration kits, catering to a wide audience interested in maintaining their beauty and grooming routines. With a user-friendly website, Bkeratin aims to enhance the shopping experience for its customers.
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