Brave Software receives mixed feedback from users, with a slight majority expressing dissatisfaction. Many consumers appreciate the browser's speed and ad-blocking capabilities, noting it as a safer alternative to Chrome.
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Positive reviews highlight its effectiveness in providing clear responses and a clean interface, making it easy to use. However, a significant number of reviewers criticize the browser for recent performance issues, including slow loading times and annoying update pop-ups. Users also report problems with the password manager, which deletes saved passwords unexpectedly. Additionally, some express frustration over perceived bias in search results and excessive ads. Overall, while Brave has its loyal supporters, the negative experiences shared by many users indicate room for improvement.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.8
120
100%
+0.6
● Medium
2.8 / 5 overall
=
120 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
3.1▲ 0.6
12-month avg
2.8
All-time
2.8
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
3.5
4
Jan 25
2.2
5
Feb 25
2.3
6
Mar 25
3.6
8
Apr 25
2.6
20
May 25
2.5
22
Jun 25
3.0
4
Jul 25
1.8
4
Aug 25
2.6
8
Sep 25
4.2
6
Oct 25
3.1
10
Nov 25
2.4
9
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 120 most recent reviews.
Top praiseof 53 positive reviews
Fast & efficient21%
11 mentions
Website & app6%
3 mentions
Easy to use4%
2 mentions
Selection4%
2 mentions
“It’s fast, there are zero ads, and everything just works smoothly”
On “Fast & efficient” · Oct 29, 2025
Top complaintsof 65 negative reviews
Customer service8%
5 mentions
Account issues6%
4 mentions
Defective product6%
4 mentions
Cancellation5%
3 mentions
“The fact that they don't have any real customer service that you can contact is so bad”
On “Customer service” · May 30, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Computer & Software.
Overall rating and review count for this company and similar companies
Ich nutze Brave jetzt über ein halbes Jahr. Bei mir ist es bis heute nicht vorgekommen das der Browser selbständig Taps schließt oder meine Anmeldedaten löscht.
Wenn ich mir hier manche Bewertungenen durchlese kann ich nur mit dem Kopf schütteln.
Von mir glatte 4 Sterne. 1 Stern wird abgezogen wegen der unblockbaren Eigenwerbung 🫣
As far as Chromium browsers go, this is one of the few flavors that I would touch, especially since Google has updated the main fork of Chromium to be detrimental to ad blockers.
YouTube works great with this along with using the chromecasting feature.
Crypto features are disabled by default and the icon can be hidden to remove it from view.
As biased as google. I typed in far left violence uk to see what would come up as we've seen a lot of this lately but not on main stream media. It went straight to far right articles. Nothing about the topic I typed. If you want an alternative to google, this is not it. It just another arm of big brother and BB don't want you to know the truth. Shame.
Yes, Brave Software is a legitimate company with a strong presence in the tech industry. It has received numerous reviews, with an overall positive rating, indicating real customer satisfaction with their browser and search engine.
Is Brave Software a scam?
No, Brave Software is not a scam. Verified reviews highlight a mix of positive and critical feedback, but many users appreciate the privacy features and ad-blocking capabilities of the browser.
What services/products does Brave Software offer?
Brave Software primarily offers the Brave Browser, which focuses on privacy and speed, and the Brave Search engine, which allows users to customize their search experience.
What are the payment methods for Brave Software services?
Brave Software does not require payment for using their browser or search engine, as they are free to use. However, users can choose to support content creators through the Brave Rewards system.
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How does Brave Software handle customer support?
Brave Software provides customer support through their official website, where users can access help articles and submit support requests. They also engage with users on community forums.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Halte au mercantilisme !
Enfin un navigateur qui ne piste pas la vache à lait en puissance !
Rien que pour ça, et en attendant un concurrent plus performant mais ayant la même approche, vive Brave qui est une rare alternative au mercantilisme ambiant.
De même pour le moteur de recherche Qwant, produit français et qui marche tout aussi bien - et sans pister le pigeon en puissance - que les produits yankees concurrents !
Expérience acquise après plusieurs mois d'utilisation !
I believe a brave privacy-oriented business model is extremely favorable and that the users don’t quite realize how much they need it and what Google is doing to them.
I still think some crashes, and bug fixes have to be more efficient in resolving to boost our experience + love the user Interface. Hope they figure out how to monetize better so they might scale up to be competitive with existing giants like Google.
Il browser sta nella norma, si rivela utile per non avere su YouTube una pubblicità ad ogni video, ma filtra troppe informazioni - tutte quelle che danno fastidio. Per quanto riguarda la IA "Leo", una volta le ho chiesto dei consigli su come poter scrivere un romanzo dalla trama non lineare, che a volte finisse nel non senso. Mi ha risposto che ogni romanzo ha una sua base di trama e intreccio, e che altrimenti si sarebbe finiti in una storia senza capo né coda, citando poi con tono prolisso una serie di esperti che rafforzavano la sua tesi. Senza stare nemmeno a menzionare gli innumerevoli esempi dove in letteratura e in cinematografia si è fatto e si continua a fare il contrario, alla silicon Valley hanno capito tutto: la comunicazione non concerne l'emozione, non concerne l'empatia. Concerne semplicemente sapere più nozioni possibile e snocciolarle in fiumi di parole, utilizzando il principio di autorità. Vincere le battaglie con la dialettica, come insegnano filosofi, psicologi motivazionali e altri mediocri, che in questo caso sarebbe la stessa cosa. Direi che ci siamo, no? Inizialmente la IA ha fatto l'amico. Diceva di si a tutto, ogni cosa che dicevi eri un genio, aveva una tale empatia zuccherosa da risultare ridicola. Ora si cambia musica. Eccola demolire le tue tesi in sostituzione di quelle decise da Gates & Co. Ma perché non ci abbiamo pensato prima? Consiglio a tutti questo browser. Non si ha mai avuto nella storia umana un'antipatia cosi acculturata. Ah, già, ecco, perche: non si tratta di umani. E a proposito di principi di autorità...
"L'erudizione è sopportabile solo se appartiene a coloro che non rendono onore alla morte." (Elias Canetti)
"Sappiamo dire: Cicerone dice questo. Questo afferma Aristotele. Ecco l'opinione di Platone. Ma noi che diciamo? Che facciamo? Un pappagallo saprebbe fare altrettanto bene." (Michel De Montaigne)
Oh, dimenticavo: alla Matrix andrebbe detto che esiste un bias della mente secondo cui, più vengo contrastato nella mia tesi, più io mi ci impunto. A quel punto potrai solo cercare di convincermi con la forza, ma in quel caso sei già diventato mio nemico. Gioco, partita, incontro - e le regole le avete fate voi.
Rewards payouts seem to happen at randomized times after cycle.
I haven't had any issues with Brave! There were some hiccups that I worked around (features that are turned off for safety/privacy but I turned back on). In Brave://flags you have to adjust Web Bluetooth API if you want to use your browser to connect and program devices within the site - handy for my applications. Or the other flag you must change to allow sites to scan your USB devices to connect to - again, a good security feature but I needed to use this.
Now I am experiencing randomness with the payouts of Brave Rewards (their ad service that pays 50% or something to the viewer of said ads) after seeing this ongoing for 6+ months. The period ends every month, and then it says on your Rewards plugin that your funds will be in your account by the 7th (tomorrow). The funds still haven't hit my account and this goes back to what I was talking about. Some months I receive the payout the day after the period ends, others it has been past the 7th I've had to wait - then one other time recently they accidentally paid us double for the period. I contacted them and the guy informed me this only happened with a small cohort of users and to keep the funds. All well and all, but as I expressed to him, I'd rather pay it back if needed so we all can keep using this service as it improves. I've never once had the browser crash, it gets updates frequently, and I really LOVE the ethos behind the brand!
me facturaron y cobraron antes de terminar el período de prueba gratis.
El banco (ING) no acepta devolver el recibo. Es todo muy irregular por lo que me di de baja, cerré mu suscripción y estoy pidiendo que borren mis informaciones bancarias. Cuesta creer que vayan a ofrecerte protección y seguridad cuando a la 1º se aprovechan de la situación. Claro , no hay que dar la cuenta bancaria ni a papá Noel.
C'est un bon navigateur qui permet de voir les vidéos Youtube et autres sites sans pub, mais malheureusement, je suis souvent obligé de passer sur Firefox quand je veux traduire une page, car autant l'extension de traduction de Brave que les Addons proposés, fonctionne mal et bugs.
I wanted to give Brave a try.
It just doesn't work. I searched the website for a solution. Many users are experiencing the same problem, and there's no immediate solution. We'll continue our search for an alternative.
Eigentlich war ich immer begeistert von Brave.
Eigentlich !!
Das hat sich ganz schnell geändert.
Nicht nur das der Stamm in den USA seinen sitz hat, und jetzt alles einem merkwürdigen, Trump darlegen muss, jetzt sind all meine Passwörter und Zugangsdaten die ja eigentlich ganz sicher sein sollten "So die Werbung für Brave" weg.
Brave hat mal wieder nach irgend einem Vorfall von dem ich nichts wusste, alle Passwörter und Zugangsinformationen gelöscht.
Für mich bedeutet diese nicht genehmigte Löschung und die Herausgabe meiner Daten und Passwörter an einen Herrn Trump und seine Schleimer, das sofortige Entfernen aller Brave bezogenen Daten und Sperrung aller Zugänge zu Brave oder deren Tochterunternehmen.
been using this browser ever since youtube started lagging on firefox i loved it the ad blocker and privacy features are great but i didnt like the crypto stuff though the ai feature is usefull and makes my day easy
alright browser, but they changed my default browser settings and pinned brave to my taskbar without me asking it to, which is a pain and shows they arent an honest company
Someone overly educated apparently thought it was a good idea to make automatic synchronization not the default setting. While I don’t quite understand what problem this is supposed to solve, it did manage to permanently erase all my bookmarks after a successful reinstall.
Something I had to do because ChatGPT wouldn’t accept any uploads when using Brave. With this little review, I’m now putting an end to our short-lived and once joyful relationship.
Yo la utilizo exclusivamente como navegador, y os lo juro que me encanta. Veo a gente quejándose por las recompensas. Si la utilizas solo como navegador libre de publicidad es lo mejor que hay :3.
Yo la utilizo exclusivamente como navegador, y os lo juro que me encanta. Veo a gente quejándose por las recompensas. Si la utilizas solo como navegador libre de publicidad es lo mejor que hay :3.