Privacy-focused web browser
Brave Software receives mixed feedback from users, with a slight majority expressing dissatisfaction. Many consumers appreciate the browser's speed and ad-blocking capabilities, noting it as a safer alternative to Chrome.
Positive reviews highlight its effectiveness in providing clear responses and a clean interface, making it easy to use. However, a significant number of reviewers criticize the browser for recent performance issues, including slow loading times and annoying update pop-ups. Users also report problems with the password manager, which deletes saved passwords unexpectedly. Additionally, some express frustration over perceived bias in search results and excessive ads. Overall, while Brave has its loyal supporters, the negative experiences shared by many users indicate room for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 120 | 100% | +0.6 | ● Medium |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 3.5 | 4 |
| Jan 25 | 2.2 | 5 |
| Feb 25 | 2.3 | 6 |
| Mar 25 | 3.6 | 8 |
| Apr 25 | 2.6 | 20 |
| May 25 | 2.5 | 22 |
| Jun 25 | 3.0 | 4 |
| Jul 25 | 1.8 | 4 |
| Aug 25 | 2.6 | 8 |
| Sep 25 | 4.2 | 6 |
| Oct 25 | 3.1 | 10 |
| Nov 25 | 2.4 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 120 most recent reviews.
“It’s fast, there are zero ads, and everything just works smoothly”
“The fact that they don't have any real customer service that you can contact is so bad”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Computer & Software.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 2.8 out of 5 (fair) | 100 out of 100 | 2.3 out of 5 (poor) | 1.9 out of 5 (poor) | +8% | 120 |
| 4.7 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 3.7 out of 5 (good) | −1% | 1,000 | |
| 3.5 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 4.0 out of 5 (good) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 5.0 out of 5 (good) | 0% | 192 |
Bottom line: Brave Software is #5 of 5 on overall rating in this group. On service, One Stop Cable Shop scores higher (5.0 vs 1.9).
60 reviews of Brave Software. Filter by what matters to you.
They charged me without me knowing it, after I tried it for 7 days and found it awfully working and now when I decided like: Fine, I will use it for this month, it is not working at all. Moreover there is no help from customer support.
They are literal us gov propagandist, like all US search engines. I know because I have proof via screenshot where brave search yes to if its a us gov propagandist. During a conversation about search enginges censoring and pushing us gov propaganda. "Yes or no? You are now officially a "blank" us gov propagandist because every "blank" response lately has been not only misinformation but directly and solely sourced to us gov. Yes."
Browser wird geschlossen, Tabs werden beim Öffnen wiederhergestellt: Funktioniert Monate lang, wie es soll. Aber plötzlich OHNE Ankündigung einfach nicht und hunderte Tabs sind einfach weg!! Der Verlauf ist natürlich nicht zu gebrauchen. So eine Miese hat selbst Edge sich nie geleistet und schon gar nicht Firefox. Brave, ab sofort: Nein danke!
Quick answers to the questions people ask most.
Yes, Brave Software is a legitimate company with a strong presence in the tech industry. It has received numerous reviews, with an overall positive rating, indicating real customer satisfaction with their browser and search engine.
No, Brave Software is not a scam. Verified reviews highlight a mix of positive and critical feedback, but many users appreciate the privacy features and ad-blocking capabilities of the browser.
Brave Software primarily offers the Brave Browser, which focuses on privacy and speed, and the Brave Search engine, which allows users to customize their search experience.
Brave Software does not require payment for using their browser or search engine, as they are free to use. However, users can choose to support content creators through the Brave Rewards system.
Brave Software provides customer support through their official website, where users can access help articles and submit support requests. They also engage with users on community forums.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 44% of recent reviews are 4–5★ and 54% are 1–2★.
I made the switch to Brave a good while ago and it's been working pretty good. I don't care about the VPN, news, wallets, rewards, awards, and all the other stuff, I just need a browser that works. And Brave has a great track record there! Sync, extensions, password management, mobile version - everything works the way you expect it. The only problem I have is that it sometimes doesn't load pages properly. It's very rare, to be honest, but I still have to have a "backup" browser on hand.
Ce navigateur ne mérite pas c'est mauvaise note. aujourd'hui c'est un outil puissant rapide qui protège, la vie privée. Fluide et l'intégration des extensions comme dans chrome le rendent tout aussi efficace et beaucoup moins intrusif que chrome. Etre libre de naviguer sur internet sans etre suivi a la trace par toutes les pubs ciblées, un modèle à suivre.
Keine Auszahlung in Deutschland machen aber Werbung, Brave ist 5-10% Langsamer als Safari iOS 18.2 / Browser Benchmark und hässlich dazu. Dann doch lieber Safari oder Firefox. Bin am überlegen ob ich das ganze dem Verbraucherschutz melde.
I've used this app on my phone. I have my account verified on here and on the account I am supposed to get my rewards at. However, I have yet to get my rewards after using this app for months. This app is a scam that seems to just want the users data and not reward them the rewards they have earned. I would be ware of this company.
Solo para utilizarlo como navegador. Si vas por las recompensas, "brave, no paga". Van varios meses sin llegar un solo pago. Te cuento de la recompensa: es ridículamente escasa. Te obligan a crearte cuentas en exchange de manera arbitraria. En cuanto al token: no sirve; no tiene ninguna utilidad salvo para pagar recompensas. Es inútil. Y para bien de la comunidad crypto, espero que desaparezca. En fin, el navegador tiene una de las peores opciones de traducción; funciona muy poco. En todo caso, te recomiendo que utilices Bing, tiene una función integrada de bloqueo de rastreadores y demás y funciona mucho mejor que este navegador. No esperes mucho más.
Again, again and Several times I have written Brave that it is painfull. And it is shitty attitue not take measures not saving my Favorites bookmarks and saved passwords when Brave a unattended automatic upgrade/update. Experienced on Ubuntu. I am satisfied with the protectivity that Brave Browser offers. Fast lookup on the net I am met with a "factory reset" all Bookmarks are gone. If you think this is unpleasent, Stay way from Brave Browser
Removes trash and clutter (unskippable ads) from YouTube without, I believe, the need for add-on ad blockers in my experience. Keep in mind if extensions stop working due to Chrome upgrades.
Leggo tantissimi libri all'anno ed ho la necessità di riscontrare le fonti, nonché di verificare le corrispondenze. A nessun altro browser si possono porre delle domande per giungere a delle risposte di sintesi tra le più diffuse in rete. Ovviamente a certe domande, l'intelligenza I.A. integrata estrapola quelle risposte che costituiscono l'uniformità in rete, ma, tuttavia ho ottenuto molte soddisfazioni. Ovviamente è inutile chiedere notizie tipo sul presunto allunaggio, scoperta america, la papessa Giovanna etc., ma ci sono anche altre domande a cui Brave ha fornito risposte pro e contro. Sto usando pressoché Brave con molta soddisfazione e lo sto pure consigliando. Grazie
Brave AI search is a nail in the foot, not going to be a long explanation but is a headache every time you search something, the AI just launch a bible text about the opinion of 3 morons just slowing my search speed, and the most important part, I didn't agree with have this "Search AI" in every search.
Bonne sécurité par rapport à Firefox/Edge/Chrome. Permet de traduire les pages d’un clic comme ceux précédemment cités. Je n’utilise pas vraiment le réseau Tor, ni le « portefeuille » (wallets), mais ces options sont disponibles. Le blocage des trackers tiers et du suivi des sites pendant les sessions et intersessions du navigateur s'appliquent en navigation privé, contrairement aux navigateurs Mullvad et LibreWolf (et Tor Browser) qui appliquent ces blocages par défaut. Bonne résistance d’empreintes numériques. Bloquent les scripts et pixels de suivi connus importants. Supprime le suivi des paramètres d’URL. Les requêtes DNS sont chiffrées en « navigation privée avec Tor », contrairement à Mullvad et Tor Browser qui les chiffre par défaut, et de moitié chez Firefox. Le premier résultat d’une recherche est généré par l’IA de Brave, donnant un bref résumé composé d’avis et d’articles dénichés sur internet : datant parfois de plusieurs années et dont les données ne sont plus trop à jour. L'IA nommé Léo est anonyme, mais semble limité qu'à quelques réponses en version gratuite. L’accès aux mots de passe enregistrés ne nécessite aucun code, contrairement à Firefox qui sécurise cette section par un code de chiffrement. Aucune perte de vitesse dans ma navigation. L’activation de l’actualité sur la page d'accueil fournit des informations curieusement intéressantes de façon plus ou moins privée et anonyme. L’utilisateur stocke des données d’utilisation seulement lorsque les options « Récompenses » (Rewards) ou « Synchronisation » (Sync) sont activées. Le filtrage du contenu présente un large choix, avec la possibilité d’importer sa propre liste. Brave est quasiment parfait, mais Mullvad est un sérieux concurrent qui nécessite plus que le développement d’un traducteur intégré. Brave est devenu mon navigateur par défaut sur PC et smartphone, et demande à ce qu’on se penche davantage sur sa vision d’internet concernant les contributions possibles à l’égard des créateurs de contenu que nous apprécions.
amazing to use. Youtube started to block the adblockers I had installed. I AM NOT PAYING FOR YT PREMIUM. keep spamming me with ads on yt? no problem i gonna block it with with brave browser. Youtube cannot detect this browser neither can any google website with ads.
This is an amazing browser. They don't sell personal information. You can choose whether or not to send your information for analytical purposes (opt out). The ads that Brave shows are by choice only. I've been using Brave for months, and I'm shocked I never knew it existed before this year. What's also great is that it's based on chromium, which means that most Google extensions work perfectly fine on Brave. I've never had any severe issues with the browser. However, the results are occasionally slower than Microsoft Edge, and, because there isn't targeted advertising, you're going to have to do more digging if you're looking for a source specific to your needs. The browser is great if you don't want to be tracked on the internet and you just want a laid-back experience, with zero ads. Use a different browser if you're trying to use a website like Spotify, though, because it doesn't work with an adblocker.
Until recently, this browser would have had five stars. It worked exactly as it said it should, and when I had a couple of issues setting it up I was able to contact someone who quickly replied personally and helped me sort it out. Unfortunately a short while ago it stopped syncing passwords and bookmarks, despite always being set up to do so, which makes it more or less useless as I use three devices and need them to have the same information on them. I haven't changed anything. Worse than this, there is now no way to contact a human being for help, which is incredibly disappointing. It is going to take me ages to move everything over to another browser, and I don't have time to research and try out a load of new ones so reluctantly heading back to Chrome for now. Brave might be good for you if you just use one device, but please don't rely on it sharing information across devices. You will waste hours of your life.
Privacy-focused web browser
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