Great service
The surveyor was prompt to respond and accessible for questions.

Charlecote Estates is a premium property consultancy that specializes in both commercial and residential property services across the UK, Gibraltar, and Dubai. The company offers a range of professional services, including residential surveys and valuations, commercial property management, and agency services. With a team of RICS-qualified professionals, Charlecote Estates provides clear and compliant home surveys that leverage local knowledge and national standards to deliver trusted insights. The company's residential agency services are provided through its partnership with Century 21 UK, offering clients comprehensive support in buying, selling, and letting properties. Charlecote Estates focuses on enhancing tenant relations and maintaining long-term asset value for commercial properties, ensuring that clients receive expert oversight tailored to their investment needs. Through its commitment to professionalism and clarity, Charlecote Estates serves a diverse clientele seeking reliable property consultancy solutions.
Charlecote Estates receives overwhelmingly positive feedback for its thorough and prompt survey services, particularly highlighting the expertise of surveyor James. Reviewers consistently praise the detailed reports, which categorize findings effectively and include photographs, making complex information accessible.
Many customers appreciate the speed of service, noting that reports are often delivered on the same day as the survey. The professionalism and responsiveness of the staff further enhance the overall experience, with clients feeling well-supported throughout the process. However, a few reviews mention missed details in surveys, indicating that there may be occasional oversights. Despite this minor criticism, the majority of customers express high satisfaction and would recommend Charlecote Estates for their property surveying needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 196 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 196 most recent reviews.
“I instructed James at Charlecote, and the service he provided was outstanding”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consulting.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 196 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | — | 3.3 out of 5 (fair) | −29% | 185 | |
| 1.8 out of 5 (poor) | 67 out of 100 | 2.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | −9% | 99 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 85 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | +1% | 85 |
Bottom line: Charlecote Estates is #1 of 5 on overall rating in this group.
196 reviews of Charlecote Estates. Filter by what matters to you.
The surveyor was prompt to respond and accessible for questions.
Second time of using Charlecote Estates for house surveys and both times have been very efficient. Great communication and survey report received very quickly following booked survey. Identified multiple issues with the property which weren’t previously known - able to get sorted ahead of completion!
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I hired Charlecote Estates to carry out an L2 Survey on a property I intended to buy, and the service received was very good. The report was clear and detailed, highlighting the important things to be taken into account to make an informed decision. I am satisfied with the result..
Very professional and very quick I would recommend them to anyone.
Comprehensive report highlighting all relevant information as requested. Provided recommendations to be implemented by the vendor prior to completion of contract exchange.
Really helpful surveyor and efficient service. Initially I requested a level 3 survey but the surveyor was very knowledgeable regarding the local area and advised a level 2 survey would be sufficient. The survey was booked in very quickly and the report was thorough and very clear.
Professional service, detailed and really helpful talking through afterwards. Would recommend strongly.
Happy with the service delivered.
James and team have been highly professional throughout the process and I would absolutely recommend them. James provided a comprehensive report and was happy to take the time to walk me through the findings and answer any questions I had.
Charlecote Estates is a premium property consultancy that specializes in both commercial and residential property services across the UK, Gibraltar, and Dubai. The company offers a range of professional services, including residential surveys and valuations, commercial property management, and agency services. With a team of RICS-qualified professionals, Charlecote Estates provides clear and compliant home surveys that leverage local knowledge and national standards to deliver trusted insights. The company's residential agency services are provided through its partnership with Century 21 UK, offering clients comprehensive support in buying, selling, and letting properties. Charlecote Estates focuses on enhancing tenant relations and maintaining long-term asset value for commercial properties, ensuring that clients receive expert oversight tailored to their investment needs. Through its commitment to professionalism and clarity, Charlecote Estates serves a diverse clientele seeking reliable property consultancy solutions.
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