House valuation
The Valuer was prompt and courteous and the report was available in 24 hours. After going through the report I consider it a fair reflection of my property.

Charlecote Estates is a premium property consultancy that specializes in both commercial and residential property services across the UK, Gibraltar, and Dubai. The company offers a range of professional services, including residential surveys and valuations, commercial property management, and agency services. With a team of RICS-qualified professionals, Charlecote Estates provides clear and compliant home surveys that leverage local knowledge and national standards to deliver trusted insights. The company's residential agency services are provided through its partnership with Century 21 UK, offering clients comprehensive support in buying, selling, and letting properties. Charlecote Estates focuses on enhancing tenant relations and maintaining long-term asset value for commercial properties, ensuring that clients receive expert oversight tailored to their investment needs. Through its commitment to professionalism and clarity, Charlecote Estates serves a diverse clientele seeking reliable property consultancy solutions.
Charlecote Estates receives overwhelmingly positive feedback for its thorough and prompt survey services, particularly highlighting the expertise of surveyor James. Reviewers consistently praise the detailed reports, which categorize findings effectively and include photographs, making complex information accessible.
Many customers appreciate the speed of service, noting that reports are often delivered on the same day as the survey. The professionalism and responsiveness of the staff further enhance the overall experience, with clients feeling well-supported throughout the process. However, a few reviews mention missed details in surveys, indicating that there may be occasional oversights. Despite this minor criticism, the majority of customers express high satisfaction and would recommend Charlecote Estates for their property surveying needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 196 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 196 most recent reviews.
“I instructed James at Charlecote, and the service he provided was outstanding”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consulting.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 196 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | — | 3.3 out of 5 (fair) | −29% | 185 | |
| 1.8 out of 5 (poor) | 67 out of 100 | 2.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | −9% | 99 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 85 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | +1% | 85 |
Bottom line: Charlecote Estates is #1 of 5 on overall rating in this group.
196 reviews of Charlecote Estates. Filter by what matters to you.
The Valuer was prompt and courteous and the report was available in 24 hours. After going through the report I consider it a fair reflection of my property.
Excellent service. Prompt appointment. Thorough report back within 24 hours. Survey itself carried out very professionally with time for questions and advice. The only reason have not given 5 stars is that I am not in a position to pass comment on all report findings or recommendations until further surveys complete.
Brilliant service, James is thorough, efficient and the report detailed and easy to digest. We’ve used Charlecole Estates twice now over the years to survey two properties and on both occasions James has been readily available via phone and email to summarise the report and help with any questions. Would highly recommend.
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Exceptionally professional and courteous, James, thank you for your detailed analysis and recommendations, which helped us tremendously in making the right decisions. Keep up your stellar work! Thank you very much
Charlecote Estates provided an in depth review of the property surveyed and highlighted the issues that came with the property to the extent where I have decided it might not be worth going through with the purchase. There were plenty of after survey questions which have been addressed in a timely manner. I would recommend the surveyor and may need another survey done on another property should I pull out of this one and find another one.
Charlecote carried out a home buyers report for us and gave us a very descriptive list of things we may need to monitor in the future. Would highly recommend
Excellent service. James is very helpful and clear with his findings and his advice. The report was clear and comprehensive. I didnt need to follow up with any questions as the sale fell through but i'm sure James would have been willing to deal with any further requests for information. I will be using Charlecore Estates for my next survey.
Very informative, friendly and responsive service. Good quality report provided the same day.
Comprehensive and informative, it provided a good basis for positive discussions with the owners last week. Content and recommendations agreed. Copied to our solicitor for information. The sewage treatment plant is an anaerobic digester, not a septic tank; and requested comment on ground water flooding was not included, but discussed later by phone. Suggested important inclusion is age of boiler in a 20 year old house. This was 6 year.
Charlecote Estates conducted an excellent RICS Homebuyers Survey for my prospective purchase. The report was clear, concise and covered every area in great detail. The surveyor was excellent- and communicated clearly with me prior to, during, and after the survey. I would not hesitate to use their services again; and I highly recommend Charlecote Estates.
James is very professional and reliable, I have got a call from him at 6:30pm on the same day after the survey and clearly explained the problems and suggested actions, I called him again 2 weeks later for further questions and clarifications, he is still very patient and helpful to discuss. Highly recommended for the smooth transaction.
Good service
Charlecote Estates is a premium property consultancy that specializes in both commercial and residential property services across the UK, Gibraltar, and Dubai. The company offers a range of professional services, including residential surveys and valuations, commercial property management, and agency services. With a team of RICS-qualified professionals, Charlecote Estates provides clear and compliant home surveys that leverage local knowledge and national standards to deliver trusted insights. The company's residential agency services are provided through its partnership with Century 21 UK, offering clients comprehensive support in buying, selling, and letting properties. Charlecote Estates focuses on enhancing tenant relations and maintaining long-term asset value for commercial properties, ensuring that clients receive expert oversight tailored to their investment needs. Through its commitment to professionalism and clarity, Charlecote Estates serves a diverse clientele seeking reliable property consultancy solutions.
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