Charlecote Estates is a premium property consultancy that specializes in both commercial and residential property services across the UK, Gibraltar, and Dubai. The company offers a range of professional services, including residential surveys and valuations, commercial property management, and agency services. With a team of RICS-qualified professionals, Charlecote Estates provides clear and compliant home surveys that leverage local knowledge and national standards to deliver trusted insights. The company's residential agency services are provided through its partnership with Century 21 UK, offering clients comprehensive support in buying, selling, and letting properties. Charlecote Estates focuses on enhancing tenant relations and maintaining long-term asset value for commercial properties, ensuring that clients receive expert oversight tailored to their investment needs. Through its commitment to professionalism and clarity, Charlecote Estates serves a diverse clientele seeking reliable property consultancy solutions.
Charlecote Estates receives overwhelmingly positive feedback for its thorough and prompt survey services, particularly highlighting the expertise of surveyor James. Reviewers consistently praise the detailed reports, which categorize findings effectively and include photographs, making complex information accessible.
Many customers appreciate the speed of service, noting that reports are often delivered on the same day as the survey. The professionalism and responsiveness of the staff further enhance the overall experience, with clients feeling well-supported throughout the process. However, a few reviews mention missed details in surveys, indicating that there may be occasional oversights. Despite this minor criticism, the majority of customers express high satisfaction and would recommend Charlecote Estates for their property surveying needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 196 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 196 most recent reviews.
“I instructed James at Charlecote, and the service he provided was outstanding”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consulting.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 196 |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | — | 3.3 out of 5 (fair) | −29% | 185 | |
| 1.8 out of 5 (poor) | 67 out of 100 | 2.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | −9% | 99 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 85 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | +1% | 85 |
Bottom line: Charlecote Estates is #1 of 5 on overall rating in this group.
196 reviews of Charlecote Estates. Filter by what matters to you.
With current Covid19 obstacles in place Charlecote Estates were very considerate and professional whilst undertaking house survey. Communication throughout process of booking survey, undertaking and reporting survey were exceptional. Would not hesitate to contact for future work.
Very thorough service at a reasonable price - highly recommend
Quick and efficient. Excellent price and thorough report
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Fast and excellent survey. Telephoned on the day and emailed same evening. Wanted £100 more for valuation and £30 admin fee (despite own company) as I wanted valuation after survey sent. Even mentioned on phone that he would have charged more if he had known the issues found. For this reason have not gone back for survey on second house purchase.
We were very happy with James and the thorough survey report we received. James rang us after the survey and went through all the main concerns. We would definitely use him again.
Brilliant work. Very efficient and detailed report. Easy to work with.
We were recommended to Charlecote Estates and found their service to be excellent in every way. In view of our experience we have NO hesitation in recommending them to others.
James was a delight - easy to engage with, quick to respond and very open throughout the process. The pictures and guidance in the report was very informative allowing the vendors and ourselves to understand any issues without any misinterpretation as to the nature of any issues. The verbal feedback prior to the report issue was also invaluable as it allowed to have some truly independent thoughts added to the discussion which in turn allowed us to make informed decisions. In short - he is most highly recommended.
me and my partner are in the process of buying a house. After reading the reviews we decided to go with Charlecote Estates, and i can not say that we were disappointed. They were very responsive to our queries and offered us a sample of thier work to look through before we decided to go with them. They kept us informed of what was happening. Nothing was too much trouble. Very quick and professional service.
We were happy with the outcome of the information we received and would recommend Charlecote Estates for their efficiency and excellence.
This building survey was only my third and first with Charlecote Estates. In comparison James provided an excellent service! I especially appreciated receiving a phone call once the survey had been conducted to go over critical points of the survey. The electronic copy followed shortly afterwards and in a first for me it included colour photos! Would certainly recommend and use again.
Recommended to us by a conveyancing solicitor who had used this company. Very quick service. We were kept fully up-to-date throughout. Wet comprehensive report & lots of information to consider provided before instructing the surveyor. No complaints. Would highly recommend.
Charlecote Estates is a premium property consultancy that specializes in both commercial and residential property services across the UK, Gibraltar, and Dubai. The company offers a range of professional services, including residential surveys and valuations, commercial property management, and agency services. With a team of RICS-qualified professionals, Charlecote Estates provides clear and compliant home surveys that leverage local knowledge and national standards to deliver trusted insights. The company's residential agency services are provided through its partnership with Century 21 UK, offering clients comprehensive support in buying, selling, and letting properties. Charlecote Estates focuses on enhancing tenant relations and maintaining long-term asset value for commercial properties, ensuring that clients receive expert oversight tailored to their investment needs. Through its commitment to professionalism and clarity, Charlecote Estates serves a diverse clientele seeking reliable property consultancy solutions.
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