Great service
James provided an overview of the findings on the day of the survey which I was grateful for, and the report was clear and easy to understand. Would recommend. Thank you

Charlecote Estates is a premium property consultancy that specializes in both commercial and residential property services across the UK, Gibraltar, and Dubai. The company offers a range of professional services, including residential surveys and valuations, commercial property management, and agency services. With a team of RICS-qualified professionals, Charlecote Estates provides clear and compliant home surveys that leverage local knowledge and national standards to deliver trusted insights. The company's residential agency services are provided through its partnership with Century 21 UK, offering clients comprehensive support in buying, selling, and letting properties. Charlecote Estates focuses on enhancing tenant relations and maintaining long-term asset value for commercial properties, ensuring that clients receive expert oversight tailored to their investment needs. Through its commitment to professionalism and clarity, Charlecote Estates serves a diverse clientele seeking reliable property consultancy solutions.
Charlecote Estates receives overwhelmingly positive feedback for its thorough and prompt survey services, particularly highlighting the expertise of surveyor James. Reviewers consistently praise the detailed reports, which categorize findings effectively and include photographs, making complex information accessible.
Many customers appreciate the speed of service, noting that reports are often delivered on the same day as the survey. The professionalism and responsiveness of the staff further enhance the overall experience, with clients feeling well-supported throughout the process. However, a few reviews mention missed details in surveys, indicating that there may be occasional oversights. Despite this minor criticism, the majority of customers express high satisfaction and would recommend Charlecote Estates for their property surveying needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 196 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 196 most recent reviews.
“I instructed James at Charlecote, and the service he provided was outstanding”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consulting.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 196 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | — | 3.3 out of 5 (fair) | −29% | 185 | |
| 1.8 out of 5 (poor) | 67 out of 100 | 2.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | −9% | 99 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 85 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | +1% | 85 |
Bottom line: Charlecote Estates is #1 of 5 on overall rating in this group.
196 reviews of Charlecote Estates. Filter by what matters to you.
James provided an overview of the findings on the day of the survey which I was grateful for, and the report was clear and easy to understand. Would recommend. Thank you
Very straight forward & professional process from initial inquiry to receiving survey report within a few days from the actual survey date. Would recommend.
James was exactly as other reviewers had advertised. Knowledgeable, and thorough, and responded to all email and telephone communication promptly and delivered a detailed survey which I used to negotiate my house purchase with. Would highly recommend his services to anyone.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Had to find a surveyor online as we are remote from the area we are moving to. Charlecote responded promptly to my initial enquiry. The survey happened on the date agreed, and I had a detailed survey sent to me by close of business the same day, as well as a phone call to go over the main points. Excellent service. Happy to recommend.
Comprehensive surveys and easy to understand reports. Got a phone call the day of the survey to discuss the findings, and the report was easy to follow with plenty of description, photos and what to do. Unfortunately our first property purchase fell through, we used Charlecote again on the next property as we had such a good service the first time around. Would 100% recommend, fab surveyors.
Very thorough survey. Prevented me from making a big mistake.
We recently had a survey carried out on the property we are buying. Charlecote Estates were both prompt and professional. The survey was very thorough and all points were made clear. The important points from the survey were explained to us and they were very helpful. Thank you.
James cleaver not only did a thorough survey, he rang me the same day to report back and then emailed a really professional and fully explained detailed survey. I would definitely recommend this company
Very comprehensive survey and completed very quickly.
From the time I called them everything went smoothly. Our property was vacant so I was given a date but they even managed to squeeze our survey in earlier than planned. They called me after the survey with findings and then forwarded email. Definitely use this company again.
Extremely professional, fast service and very thorough. Fantastic report that was easy to understand and very helpful over the phone. Would highly recommend and will definitely use again. Many thanks
James did a great job fitting our survey in. Knowing that we were in a bit of a hurry. He also got the survey over to us extremely quickly which was a huge help. He called to discuss the survey funding and explained it all to us and we were very happy with the survey format. Would definitely recommend.
I’d definitely recommend Charlecote to anyone looking for a surveyor. Their survey and, easy to understand talk through, helped my sister and I out immensely, fully opening our eyes to what we were getting ourselves into, directing our attention to what jobs we needed to get quotes for. Money well spent, don’t hesitate to get in touch. Thanks very much.
James Cleaver was helpful, timings of our survey and report were very efficient and we were able to discuss the report and receive helpful advice.Definitely a good choice of Surveyor.Thanks!
James was very helpful and responsive. He provided helpful information about the various services offered and was able to accommodate my rather tight timeline too. His report was detailed and comprehensive with good advice about what I should take care of. I am more than happy to recommend Charlecote Estates.
Charlecote Estates is a premium property consultancy that specializes in both commercial and residential property services across the UK, Gibraltar, and Dubai. The company offers a range of professional services, including residential surveys and valuations, commercial property management, and agency services. With a team of RICS-qualified professionals, Charlecote Estates provides clear and compliant home surveys that leverage local knowledge and national standards to deliver trusted insights. The company's residential agency services are provided through its partnership with Century 21 UK, offering clients comprehensive support in buying, selling, and letting properties. Charlecote Estates focuses on enhancing tenant relations and maintaining long-term asset value for commercial properties, ensuring that clients receive expert oversight tailored to their investment needs. Through its commitment to professionalism and clarity, Charlecote Estates serves a diverse clientele seeking reliable property consultancy solutions.
This profile hasn't been claimed by the business owner.