Very thorough detailed report promptly…
Very thorough detailed report promptly delivered.

Charlecote Estates is a premium property consultancy that specializes in both commercial and residential property services across the UK, Gibraltar, and Dubai. The company offers a range of professional services, including residential surveys and valuations, commercial property management, and agency services. With a team of RICS-qualified professionals, Charlecote Estates provides clear and compliant home surveys that leverage local knowledge and national standards to deliver trusted insights. The company's residential agency services are provided through its partnership with Century 21 UK, offering clients comprehensive support in buying, selling, and letting properties. Charlecote Estates focuses on enhancing tenant relations and maintaining long-term asset value for commercial properties, ensuring that clients receive expert oversight tailored to their investment needs. Through its commitment to professionalism and clarity, Charlecote Estates serves a diverse clientele seeking reliable property consultancy solutions.
Charlecote Estates receives overwhelmingly positive feedback for its thorough and prompt survey services, particularly highlighting the expertise of surveyor James. Reviewers consistently praise the detailed reports, which categorize findings effectively and include photographs, making complex information accessible.
Many customers appreciate the speed of service, noting that reports are often delivered on the same day as the survey. The professionalism and responsiveness of the staff further enhance the overall experience, with clients feeling well-supported throughout the process. However, a few reviews mention missed details in surveys, indicating that there may be occasional oversights. Despite this minor criticism, the majority of customers express high satisfaction and would recommend Charlecote Estates for their property surveying needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 196 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 196 most recent reviews.
“I instructed James at Charlecote, and the service he provided was outstanding”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consulting.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 196 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | — | 3.3 out of 5 (fair) | −29% | 185 | |
| 1.8 out of 5 (poor) | 67 out of 100 | 2.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | −9% | 99 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 85 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | +1% | 85 |
Bottom line: Charlecote Estates is #1 of 5 on overall rating in this group.
196 reviews of Charlecote Estates. Filter by what matters to you.
Very thorough detailed report promptly delivered.
Extremely helpful, efficient and quick service from James Cleaver at Charlecote Estates. He called us immediately after finishing the home buyer survey and talked us through the key findings. His comprehensive written report, including photographs, was in our inbox well within 24 hours of him completing the survey. The report contains an excellent level of detail and he has offered a follow up call to explain any matters further if required.
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Great service provided. Charlcote was responsive, quick to act and provided clear detailed information. I was given a verbal report via a phone call straight after the survey followed up that evening with a detailed report e-mailed to me. Great service.
The survey was scheduled at short notice and the surveyor produced a very detailed report the same day. We were impressed by the thorough nature of the report, which was written in plain English so we found it easy to understand.
Great company to work with, James got back to our enquiry very swiftly and booked the survey for ten days later. The survey was extremely detailed and even our builder has marvelled at the level of detail. Really impressed with the service provided and we would use them again, we’ve already recommended them to two of our friends!
Excellent surveyors and company, very thorough in our new house, thank you
James always responded to our emails and messages and was quick in doing so. We opted for a homebuyers report which was booked in and sent to us swiftly. He also called us on the day of the visit to run through any issues before emailing it to us the next day. There was a discrepancy on one part of the report, through no fault of the surveyor, which James amended and sent us the new report with no problems. Very reasonable price, very happy with the report. I would definitely recommend and would use again in the future.
Provided good report - property reasonably modern so wasn't expected to be difficult - but nevertheless he pointed out some minor issues we should be aware of. I'm a retired conveyancing solicitor so have seen many of these reports so I don't give accolades easily.
After doing a bit of research online and reading so many reviews, I’ve decided to choose Charlecote Estates for my Home Buyer’s Report. And I’m glad I did. James is very professional and organised the inspection within 2 days. The report was thorough and detailed and included photos as well, which most of the surveyors don’t add in the HB report. James also identified some important risks and advised me to address those before the exchange of contracts. Overall, very happy with the service and would highly recommend!
Good value package. Comprehensive written report coupled with a very helpful onsite meeting.
James came to see me at the time we arranged and was extremely thorough in explaining to me the process of the survey.On completing the survey he rang me to explain the results then e- mailed me a copy.He explained any query I had very clearly & patiently.I would certainly recommend the firm .
Charlecote Estates is a premium property consultancy that specializes in both commercial and residential property services across the UK, Gibraltar, and Dubai. The company offers a range of professional services, including residential surveys and valuations, commercial property management, and agency services. With a team of RICS-qualified professionals, Charlecote Estates provides clear and compliant home surveys that leverage local knowledge and national standards to deliver trusted insights. The company's residential agency services are provided through its partnership with Century 21 UK, offering clients comprehensive support in buying, selling, and letting properties. Charlecote Estates focuses on enhancing tenant relations and maintaining long-term asset value for commercial properties, ensuring that clients receive expert oversight tailored to their investment needs. Through its commitment to professionalism and clarity, Charlecote Estates serves a diverse clientele seeking reliable property consultancy solutions.
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