Clipper Teas is a leading provider of natural, Fairtrade tea, dedicated to offering high-quality blends that prioritize both taste and ethical sourcing. The company focuses on using organic ingredients, ensuring that their products are free from pesticides and harmful chemicals. Clipper Teas stands out as the world’s largest Fairtrade tea brand, supporting over 114,000 producers and their families by providing access to essential resources such as education and medical care. The target market for Clipper Teas includes environmentally conscious consumers and tea enthusiasts who value sustainability and ethical practices in their purchasing decisions. By choosing Clipper, customers support a brand committed to making a positive impact on both people and the planet, while enjoying a range of delicious tea options.
Clipper Teas receives a mix of feedback, but the overwhelming sentiment is negative, with many consumers expressing disappointment in the product quality. While some reviewers praise specific teas like Earl Grey and organic varieties, stating they are favorites and well-suited for gifting, a significant number criticize the taste of various blends, particularly the decaf and nettle teas, describing them as weak and flavorless.
Customers also report issues with delivery, noting that orders have been lost multiple times, which adds to their frustration. Additionally, the customer service is highlighted as lacking, with many feeling ignored. Despite a few loyal fans who appreciate certain flavors, the overall sentiment leans heavily towards dissatisfaction due to the decline in quality and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.9 | 80 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 4 |
| Oct 24 | 1.0 | 3 |
| Nov 24 | 3.7 | 3 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | — | 0 |
| Feb 25 | 3.5 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 3.0 | 2 |
| Jul 25 | 1.0 | 1 |
| Aug 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 80 most recent reviews.
“The delivery has always been fast and I've not had any issues, would highly recommend them”
“Please bring back the original quality”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Quality | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 1.9 out of 5 (poor) | 100 out of 100 | 1.6 out of 5 (poor) | 1.6 out of 5 (poor) | 1.7 out of 5 (poor) | — | 80 |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 2.9 out of 5 (fair) | 1.9 out of 5 (poor) | — | 1,000 |
Bottom line: Clipper Teas is #5 of 5 on overall rating in this group. On quality, RYZE Superfoods scores higher (3.9 vs 1.6).
80 reviews of Clipper Teas. Filter by what matters to you.
Always previously enjoyed Clipper tea. But It certainly looks like a smaller quantity in each bag which would also account for the weaker, anaemic, tasteless tea I don't like. No more!
Clipper Decaf Organic Tea Bags appear to have no actual tea in them; they are weak-tasting, weak-looking and generally a waste of money and kettle-boiling power. Awful. Please don’t buy them if you enjoy actual tea.
I'm so dissapointed in Clipper's Decafe organic tea. It sounds great; organic, bio degradable, plastic free etc but the tea itself is tasteless dishwater. There's no aroma, no disernable taste. For a preimum priced product it's a utter waste of money. I won't buy it again
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Délicieuse tisane découverte récemment notamment celle aux agrumes et celle au citron gingembre, l'essayer c'est l'adopter. Les commentaires des Britanniques très négatifs me surprennent beaucoup.
Bought t bags which were in a box and foil bag from local health shop. All the bags were split. Not out of date. Sent email to Clipper who asked me to fill in a questionnaire and said the'd send vouchers. They didn't. I will now have to complain to the shop/
Tea ordered 29/11/22 not received
Are there fewer tea leaves in the teabags than there used to be? It certainly looks like a smaller quantity, which would also account for the weaker, anaemic, tasteless tea I keep brewing. I've been a fan of the green boxes of Clipper tea for years (not the green tea!) but Yorkshire tea is surpassing it these days. I don't want to switch away because of your ethical standpoint, but you still have to produce a decent cuppa - come on Clipper, bring back your lovely brew!
Have been drinking Clipper Green Lemon for years, and it was always refreshing. Used to buy in bulk. Since they changed the packaging by removing the foil bag, it tastes awful and leaves my mouth feeling dehydrated. Am switching to ASDA's own brand.
I wrote to Clipper about their organic tea which I have been drinking for years and which is now weak and has to be left for at least five minutes to get any taste from it. They replied that strength varies and told me they had sent me some vouchers, presumably by way of recompense for my dissatisfaction. However, no vouchers arrived.I am now looking for another organic tea with some decent strength.
I have enjoyed drinking clipper organic tea for many years but since you have gone plastic free (which is commendable ) the tea is undrinkable. It has no discernible tea flavour no matter how long the tea bag is left in, and has a revolting metallic taste from the start. It also strips the moisture from your mouth. It was so bad I did a covid test! Sadly I bought several boxes as they were on offer, but now cannot use them. I am really disappointed as tea is my main drink, and there are few alternative organic tea bags available.
What has Clipper done to the tea? Been drinking the organic/Fairtrade for months to avoid plastic tea bags. Latest box of bags makes a pale yellow tasteless brew. Having looked at the Sainsbury's order, they picked "green" tea. I can see how easy it is to mistake. You need to change the packaging to differentiate the standard and green tea.
Why has Clipper Everyday Organic tea changed so much? It was a lovely golden, fresh-tasting drink until this last packet of 100 (bought in August 2022). Now dark and bitter! Won’t be buying again despite it’s organic and plastic free credentials. Such a shame! J Webster, customer of years.
We really used to enjoy Clipper, it was a great brew and my go to tea. What have they done to the flavour and forget leaving you tea bag in the cup longer to get the a stronger brew, even my builders noticed the difference May have to go back to Yorkshire gold
I don't normally buy Clipper tea,but as Clipper Everyday 80 Teabags was on special offer I tried it. Never again,absolutely insipid,tasteless hot water.I let it brew for over 5 minutes as I do with my normal brand as well. Don't waste money on this even if on special offer.
Gutted…we have enjoyed clipper tea for years..won’t have anything else…but our recent purchase didn’t taste of anything…I put it down to a bad batch and not the new packaging…we ended up throwing what we had away and buying another…guess what..no flavour…even if you double up on the bags in your brew it’s like coloured hot water… obviously the fault is in the packaging…I mean they must have a reason for a cellophane wrap around boxes or foil wrap around the bags… So that’s that..We are longer buying clipper. Time to find another faithful tea bag friend .
Clipper has been my favourite tea for many years now however, it seems like the taste has changed with the introduction of the new packaging. It reminds me of cardboard and tastes quite unpleasant. I will finish this box as I hate waste, but once this has gone I will be trying other brands as it is a less enjoyable and quite unpleasant flavour.
Not sure what's happened to the flavour of the tea recently. Since purchasing the 80 bag box of Clipper tea, I've noticed a change. The strength and depth of flavour has disappeared and it has become cheap and weak tasting. Is this since the packaging has changed? I wouldn't mind less tea bags if the quality was the same but it is very disappointing now. I'm not buying it again I'm afraid.
We have always enjoyed the flavour and taste of the 100 bag organic tea . You have now changed to 80 bag no flavour no taste and NO repurchase from me .
Used to love this decaffeinated tea. My recent box has changed, very weak no matter how long I leave it to brew. Won't be buying anymore. I received a voucher after complaining to Clipper. I've tried them again and they are back to their good quality so worth giving them another try!😁
Clipper Teas is a leading provider of natural, Fairtrade tea, dedicated to offering high-quality blends that prioritize both taste and ethical sourcing. The company focuses on using organic ingredients, ensuring that their products are free from pesticides and harmful chemicals. Clipper Teas stands out as the world’s largest Fairtrade tea brand, supporting over 114,000 producers and their families by providing access to essential resources such as education and medical care. The target market for Clipper Teas includes environmentally conscious consumers and tea enthusiasts who value sustainability and ethical practices in their purchasing decisions. By choosing Clipper, customers support a brand committed to making a positive impact on both people and the planet, while enjoying a range of delicious tea options.
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