Solution rapide et efficace du problème…
Solution rapide et efficace du problème !

Digital Republic AG is a telecommunications provider based in Switzerland, offering a range of mobile internet solutions tailored for both individual and home use. The company specializes in flexible mobile subscriptions, data SIM cards, and 5G home internet services, designed to meet the connectivity needs of various devices, including smartphones, tablets, and laptops. Customers benefit from straightforward plans without hidden fees or long-term contracts, allowing for a customizable experience that includes personal support from Swiss representatives. Targeting tech-savvy consumers who seek reliable and transparent mobile internet options, Digital Republic provides a variety of pricing plans that include unlimited data usage and plug-and-play home internet solutions. Their offerings cater to users looking for flexibility and convenience, with options to pause subscriptions or make adjustments as needed. Digital Republic aims to simplify mobile internet access while ensuring that customers have the tools necessary to stay connected in a fast-paced digital world.
Digital Republic AG receives a generally positive reception from its customers, with many praising the fast and friendly support service. Reviewers highlight the quick responses and effective assistance provided by the staff, often describing their experiences as "super" and "uncomplicated." The service's flexibility and competitive pricing also contribute to customer satisfaction, with several users expressing their contentment with the stable network and favorable subscription terms.
However, there are notable complaints regarding internet reliability, with some customers reporting frequent instability and issues with SIM card registration. A few users have encountered hidden fees and frustrating experiences during the setup process.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 220 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.9 | 7 |
| Sep 24 | 2.8 | 4 |
| Oct 24 | 3.5 | 4 |
| Nov 24 | 5.0 | 5 |
| Dec 24 | 4.7 | 13 |
| Jan 25 | 3.5 | 6 |
| Feb 25 | 4.1 | 8 |
| Mar 25 | 3.4 | 8 |
| Apr 25 | 5.0 | 3 |
| May 25 | 4.0 | 7 |
| Jun 25 | 4.1 | 10 |
| Jul 25 | 4.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 220 most recent reviews.
“I just had a talk with support team and the person who took care of me was excellent in every regard”
“Abrechnung angeblicher Roaming-Anrufe vom 31”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.1 out of 5 (good) | 4.3 out of 5 (good) | −2% | 220 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 2.3 out of 5 (poor) | 3.6 out of 5 (good) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | 3.5 out of 5 (good) | — | — | 1,060 |
Bottom line: Digital Republic AG is #2 of 5 on overall rating in this group.
220 reviews of Digital Republic AG. Filter by what matters to you.
Solution rapide et efficace du problème !
I have been using Digital Republic for about three years now. I appreciate the eSIM option and the improvements made (voice option added and now available for Apple Watch). Their customer portal is simple and easy to navigate. I hope that a better price for voice option and roaming packages will be made available.
Support und Funktionen der Produkte sehr gut!
Sehr schnelle Lieferung der SIM-Karte, unproblematisch aktiviert. Support hat maximale örtliche Geschwindigkeit abgeklärt und auch geliefert! Vorher bei Sunrise ca. 100Mbps Download, jetzt fast 300Mbps. Kostet wohl etwas mehr als ein Budgetanbieter aber dafür wird geliefert. Empfehlung!
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Der Support ist blitzschnell und hilfsbereit.
Toller Support einfach unkompliziert macht bitte weiter so!!
Bin zwar - noch - nicht Kunde bei Digital Republic AG. Hatte vorgängig einige technische Fragen an die Anbieterin gestellt, welche auch zeitnah sehr umfassend und mit einem Lösungsangebot beantwortet worden sind. Das sind für mich die optimalsten Vorausetzungen, um sich für einen Anbieter in naher Zukunft entscheiden zu können.
It is the best
Der Kundenservice (Jasmin) hat einen super Job gemacht - einfach hervorragend und beispielhaft - vielen Dank !!!
Kind of an Odyssey , One week to have it activated. Got the card After the order had been initially canceled by staff due to address misunderstanding. The troubles were in loading my ID (Swiss) and selfie video. Was helped by staff who could not solve the issue but after one week. A bit too long for a Sim Activation. At least it's working now. Hope It Will work free for the actual 30 days starting from the activation, not from reception of the card. I Need another 3 cards for my family and was going to recommend it to friends, but I'll see if It actually works as promised. Update: 12/08/2023 After another little problem, SIM Is now working properly and hope It will continue because I need another 3 for the rest of my family . Thanks to customer care staff, especially Jasmine, but also Luciano, Bruno and Fabien, always ready to support.
È da tanto che voglio scrivere una recensione per questa azienda e adesso ho trovato il tempo. Sono loro cliente da più di un anno, ed ho utilizzato 3TB di dati, quindi ho avuto modo di testare la loro offerta. Meritano 10 stelle solo per il fatto che la loro offerta è onesta. Non so se esistano altre compagnie così. Paghi solo ciò che scegli e se una mattina ti svegli e vuoi cambiare piano, ti accreditano il credito residuo che non hai ancora consumato. Questa cosa mi ha colpito e non credo ci siano altre compagnie che lo facciano. Riguardo al servizio hanno sempre mantenuto le promesse. A volte ho avuto problemi di linea, ma è stato con temporali o quando c'era molta gente. Hanno sempre rispettato il piano dati prescelto senza fare troppe limitazioni. Io ho dovuto caricare quasi 2tb di foto e con loro ci sono riuscito. Di solito i gestori, anche della fibra limitano la banda se ci sono troppi upload. Il servizio clienti le poche volte che l'ho utilizzato mi è sembrato competente. Ha solo una cosa negativa, ma molto negativa. Il roaming non funziona. Ho acquistato un piano dati roaming un anno fa e non sono mai riuscito ad usarlo. Visto che il servizio è stato sempre ottimo e loro sono onesti, non ho fatto storie, altrimenti avrei chiesto il rimborso. Oggi ho acquistato un router e utilizzerò una nuova SIM per il WIFI di casa. Ormai so cosa aspettarmi da loro.
Delivery was fast. When it comes to ID verification, the countdown timing was way too fast too. Not to my liking. Unlike my experiences with other companies, you also do not have the chance to preview the image taken or retake it for clarity. Please improve on this and it will save you the hassle to manually review ID and cause longer wait time at customer’s end.
Ich finde den Service an sich super. Kann aber keine genauen Angaben darüber finden was genau DR denn alles so vom user speichert. Kontakte? Nutzung? Und Löschen kann man sein Konto wohl nur via email. Wieso nicht in der Plattform? Warum diese künstliche Hürde. Generell immer fraglich, es ist immer alles top wenn man einsteigen will. Aber wie es läuft und aussteigen, ne, lieber alles kompliziert halten und ein Schleier drum. Verstehe ich nicht.
Der Kundenservice hat sich eigentlich 10 Sterne verdient. Für einmal keiner dieser wertlosen und nervigen Bots, die ausser auf Banales keine Antwort wissen. Nein, echte Menschen, die per E-Mail und telefonisch erreichbar sind, auch am Samstag, und wirkliche Hilfe leisten! Besonders toll, dass immer wieder ohne Aufforderung Status-Updates kommen, bis wirklich alles gelöst ist. Ein Traum! Hier bin ich gerne Kunde und werde es sicher auch bleiben!
Digital Republic AG is a telecommunications provider based in Switzerland, offering a range of mobile internet solutions tailored for both individual and home use. The company specializes in flexible mobile subscriptions, data SIM cards, and 5G home internet services, designed to meet the connectivity needs of various devices, including smartphones, tablets, and laptops. Customers benefit from straightforward plans without hidden fees or long-term contracts, allowing for a customizable experience that includes personal support from Swiss representatives. Targeting tech-savvy consumers who seek reliable and transparent mobile internet options, Digital Republic provides a variety of pricing plans that include unlimited data usage and plug-and-play home internet solutions. Their offerings cater to users looking for flexibility and convenience, with options to pause subscriptions or make adjustments as needed. Digital Republic aims to simplify mobile internet access while ensuring that customers have the tools necessary to stay connected in a fast-paced digital world.
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