Divan Medical is a professional healthcare clinic that specializes in telemedicine services, providing patients in the United States with convenient online consultations. The company enables individuals to connect with licensed medical professionals from the comfort of their homes, facilitating access to a range of medical certifications and healthcare solutions. Through its 100% HIPAA-compliant platform, Divan Medical ensures secure and confidential interactions between patients and doctors. Targeting individuals seeking immediate medical advice or certification, Divan Medical offers a streamlined process that includes personal and medical information review, secure payment options, and video consultations. Patients receive personalized medical plans and electronic copies of essential medical documents after their consultations. With a focus on accessibility and patient wellness, Divan Medical aims to eliminate the need for traditional waiting rooms, providing healthcare services that are available 24/7.
Divan Medical receives high praise for its efficient service and straightforward processes, with many customers noting the quick turnaround for documents and approvals. Reviewers express satisfaction with the ease of obtaining handicap credentials, highlighting the professionalism of the organization and the helpfulness of the staff.
However, a notable number of complaints arise regarding delays in receiving approval letters and placards, with some individuals feeling frustrated after weeks of waiting without communication. While many appreciate the overall experience, a few customers report feeling ghosted or receiving inadequate support when issues arise. Overall, Divan Medical is viewed positively, but there are significant concerns about communication and timely delivery.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 794 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 6 |
| Sep 24 | 4.8 | 4 |
| Oct 24 | 4.7 | 10 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 3.0 | 4 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 5 |
| May 25 | 5.0 | 6 |
| Jun 25 | 4.3 | 6 |
| Jul 25 | 3.2 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick turnaround of documents Very satisfied”
“Paid $160 to Dr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.2 out of 5 (fair) | −8% | 794 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Divan Medical is #4 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 4.1).
500 reviews of Divan Medical. Filter by what matters to you.
Paid $160 to Dr. Disabled / Divan Medical, got approved for a handicap placard the next day based on my medical records, and was told it would arrive in a week. It’s been a month — nothing came. I struggle with mobility and they took my money without delivering something I urgently need. No one will respond.
I’m not getting what I paid for. I submitted all info and I was approved about 3 weeks ago, I’ve been ghosted
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ZERO STARS! This is a fraud website. I paid the money and never heard back from the company. I received automated emails after my order but I called and emailed the company at least 5 times and never heard back from them.
Review and approval for Handicap tag was fast. You said on January 23 that I would receive paperwork in 5 to 7 days. It now February 13 and no paperwork. Web link you provided to check order status does not exist.
Very difficult to speak with any one to ask questions or get answers.
I still do not have my approved application. This process began 2/23. I had to call four times during the application process to get it moving along. Then, it was finally approved by a very pleasant doctor who was apologetic about the delay. However, your website clearly states that the “disabled parking application will be mailed… within 3-5 days after approval.” I was approved 3/9 per my phone conversation with the physician. My appointment with the DMV was made for 3/25, giving plenty of time. It is now 3/20, and still nothing. I’m asking that it be overnighted. I have reached out to Divan Medical AGAIN.
I was told I would get a refund within 3-5 business days. Today is the 5th day and I’ve not received it. This is not good business. :/
I got the email saying approved but never got the paperwork to take to DMV. Where is that paperwork? I'm in SC and they said would be digital, emailed to me?
Asked to cancel application due to medical circumstances. However they said application already approved and sent to me. However don’t understand. I never submitted any requested medical records or any MD name or number. So how could that be? They refused to refund fee.
I was not informed that in texas I did not have to get a new prescription to renew my permanent placard. When I received renewal notice from your company you failed to so advise me and charged me for an unnecessary prescription. I’ve asked for a refund. Very bad business practices.
Horrible.....just do it yourself they don't help with anything! I'm sure no one will see this as they will delete it I'm sure!
Divan Medical is a professional healthcare clinic that specializes in telemedicine services, providing patients in the United States with convenient online consultations. The company enables individuals to connect with licensed medical professionals from the comfort of their homes, facilitating access to a range of medical certifications and healthcare solutions. Through its 100% HIPAA-compliant platform, Divan Medical ensures secure and confidential interactions between patients and doctors. Targeting individuals seeking immediate medical advice or certification, Divan Medical offers a streamlined process that includes personal and medical information review, secure payment options, and video consultations. Patients receive personalized medical plans and electronic copies of essential medical documents after their consultations. With a focus on accessibility and patient wellness, Divan Medical aims to eliminate the need for traditional waiting rooms, providing healthcare services that are available 24/7.
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