It was not as smooth as I expected but…
It was not as smooth as I expected but it finally got done. I’m still waiting on placard.

Divan Medical is a professional healthcare clinic that specializes in telemedicine services, providing patients in the United States with convenient online consultations. The company enables individuals to connect with licensed medical professionals from the comfort of their homes, facilitating access to a range of medical certifications and healthcare solutions. Through its 100% HIPAA-compliant platform, Divan Medical ensures secure and confidential interactions between patients and doctors. Targeting individuals seeking immediate medical advice or certification, Divan Medical offers a streamlined process that includes personal and medical information review, secure payment options, and video consultations. Patients receive personalized medical plans and electronic copies of essential medical documents after their consultations. With a focus on accessibility and patient wellness, Divan Medical aims to eliminate the need for traditional waiting rooms, providing healthcare services that are available 24/7.
Divan Medical receives high praise for its efficient service and straightforward processes, with many customers noting the quick turnaround for documents and approvals. Reviewers express satisfaction with the ease of obtaining handicap credentials, highlighting the professionalism of the organization and the helpfulness of the staff.
However, a notable number of complaints arise regarding delays in receiving approval letters and placards, with some individuals feeling frustrated after weeks of waiting without communication. While many appreciate the overall experience, a few customers report feeling ghosted or receiving inadequate support when issues arise. Overall, Divan Medical is viewed positively, but there are significant concerns about communication and timely delivery.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 794 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 6 |
| Sep 24 | 4.8 | 4 |
| Oct 24 | 4.7 | 10 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 3.0 | 4 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 5 |
| May 25 | 5.0 | 6 |
| Jun 25 | 4.3 | 6 |
| Jul 25 | 3.2 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick turnaround of documents Very satisfied”
“Paid $160 to Dr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.2 out of 5 (fair) | −8% | 794 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Divan Medical is #4 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 4.1).
500 reviews of Divan Medical. Filter by what matters to you.
It was not as smooth as I expected but it finally got done. I’m still waiting on placard.
I uploaded my documents, paid the $159 and never heard from them. So I contacted my bank for a refund. 8 days later I was getting the mail in and there was a priority mail envelope in the box. It was my signed physicians form. I was so happy! I would give them 5 stars but I’m only giving them 4 because of the communication break down.
Lack of communication, I had to call in after emails finally after another call talking about charge back I got a response that there was a video required which is optional but did it anyways. Otherwise everything went thru eventually but still 4 star is what I rate this service. Put in application but start calling after 5 days for sure!!
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There were a f
Everything went very smooth
Service was quick and professional. I called when i had questions and the response was great. the only major drawback I have, is that I wasn't notified per the website, that my documents were mailed.
Took longer (over 2 weeks) for certificate to be completed and mailed.
Took forever to get a copy of signed application Doctor was out of the country Problem with my address which I have no idea why
Service was good. Received appropriate amount of medication on prescription. Been going here for a couple years and still happy.
Using Divanmed to obtain a disabled person's placard was very convenient. I was able to download the approved application quickly. I am still however waiting for my hard copy to arrive.
I’m very satisfied with Divanmed, they were very fast after my initial request. I did have to contact them a couple of times to get answers to my questions but then I got exactly what I was hoping for and they helped me improve my quality of life and ultimately keep my job!
Wonderful service. It took a bit longer to get the form sent to me than I would have liked, but glad to get it done.
My only complaint was when I went to call and speak to my contact I wasn't able to reach her directly by phone. I was able to communicate with email but I wanted to speak directly to her and couldn't. It made me feel like maybe this wasn't legit but it absolutely was. I got my temp parking permit - but I walked it into AAA and did not do it over the internet through the DMV because I knew this would be the fastest way for me to get the permit in my hands.
Divan Medical is a professional healthcare clinic that specializes in telemedicine services, providing patients in the United States with convenient online consultations. The company enables individuals to connect with licensed medical professionals from the comfort of their homes, facilitating access to a range of medical certifications and healthcare solutions. Through its 100% HIPAA-compliant platform, Divan Medical ensures secure and confidential interactions between patients and doctors. Targeting individuals seeking immediate medical advice or certification, Divan Medical offers a streamlined process that includes personal and medical information review, secure payment options, and video consultations. Patients receive personalized medical plans and electronic copies of essential medical documents after their consultations. With a focus on accessibility and patient wellness, Divan Medical aims to eliminate the need for traditional waiting rooms, providing healthcare services that are available 24/7.
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