Divan Medical is a professional healthcare clinic that specializes in telemedicine services, providing patients in the United States with convenient online consultations. The company enables individuals to connect with licensed medical professionals from the comfort of their homes, facilitating access to a range of medical certifications and healthcare solutions. Through its 100% HIPAA-compliant platform, Divan Medical ensures secure and confidential interactions between patients and doctors. Targeting individuals seeking immediate medical advice or certification, Divan Medical offers a streamlined process that includes personal and medical information review, secure payment options, and video consultations. Patients receive personalized medical plans and electronic copies of essential medical documents after their consultations. With a focus on accessibility and patient wellness, Divan Medical aims to eliminate the need for traditional waiting rooms, providing healthcare services that are available 24/7.
Divan Medical receives high praise for its efficient service and straightforward processes, with many customers noting the quick turnaround for documents and approvals. Reviewers express satisfaction with the ease of obtaining handicap credentials, highlighting the professionalism of the organization and the helpfulness of the staff.
However, a notable number of complaints arise regarding delays in receiving approval letters and placards, with some individuals feeling frustrated after weeks of waiting without communication. While many appreciate the overall experience, a few customers report feeling ghosted or receiving inadequate support when issues arise. Overall, Divan Medical is viewed positively, but there are significant concerns about communication and timely delivery.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 794 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 6 |
| Sep 24 | 4.8 | 4 |
| Oct 24 | 4.7 | 10 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 3.0 | 4 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 5 |
| May 25 | 5.0 | 6 |
| Jun 25 | 4.3 | 6 |
| Jul 25 | 3.2 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick turnaround of documents Very satisfied”
“Paid $160 to Dr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.2 out of 5 (fair) | −8% | 794 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Divan Medical is #4 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 4.1).
500 reviews of Divan Medical. Filter by what matters to you.
Over a year ago
I’m not getting what I paid for. I submitted all info and I was approved about 3 weeks ago, I’ve been ghosted
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Paid $160 to Dr. Disabled / Divan Medical, got approved for a handicap placard the next day based on my medical records, and was told it would arrive in a week. It’s been a month — nothing came. I struggle with mobility and they took my money without delivering something I urgently need. No one will respond.
I’m not getting what I paid for. I submitted all info and I was approved about 3 weeks ago, I’ve been ghosted
I initially applied for a disabled veterans placard and plates and expected a response within 48-72 hours as the website stated. After a couple weeks and a few phone calls and/or emails, I finally received an email stating I was approved. However, the initial application was incorrect but customer service was quick in correcting the issue and sending the correct application back to me. I took everything to DMV, (because I wasn't able to submit my application on the virtual site sent to me via email), so that was several days wasted. To my surprise and dismay, I waited at DMV for 2 hours to finally be called to the counter and then told the signature needed to be an original one. I WAS SO UPSET!! That was almost TWO weeks ago! I have left multiple voice messages and sent several emails with no response almost two weeks later which is unacceptable and bad business. If Divan Medical were better with customer service and responding to their customers, they would be top tier. I'm still waiting for a resolution a month later! Please help so I don't have to dispute the fees paid on my credit card. I don't have what is needed to get my approved placard and plates from DMV. All that's needed is an original signature on the 2nd application that was emailed to me, this can be sent via Express mailed to me.
the process to obtain a handicap credential was straightforward and easy. I no longer have health insurance but I have had handicap plates in another state for many years. I just downloaded the proof and gave the reasons why. After they examined my documents, they concluded that I was entitled to the handicap pass. The only part of the web page I had trouble with is taking a video of myself. My video size was too large to upload but it wasnt needed anyway. I highly recommend using their service. I found the pricing to be reasonable. It's not cheap but it's not expensive either. And if you are not approved, you get a refund. So it's a win win situation.
Process was seamless, very professional organization. Would highly recommend their service.
Quick turnaround of documents Very satisfied
I had a great experience with DrHandicap.com. The entire process was straightforward and easy to navigate. I appreciated how quickly I was able to schedule an online consultation, and the doctor I spoke with was professional and understanding. Within a short time, my paperwork was completed and ready for submission to the DMV. It was a huge relief to have help with something that can often feel confusing or time-consuming. I also felt reassured knowing the service was HIPAA-compliant and secure. Highly recommend DrHandicap.com for anyone who needs assistance obtaining a handicap placard the right way!
I am going round and round with these people trying to get my wet copy sent to me.Tgey FINALLY send me a pre label tracking number only to find out USPS is still waiting for them to actually send it.i ordered weeks ago and am still getting the runaround
Everything was great , fast and efficient!! Highly recommended for anyone looking for it
As advertised. I submitted my medical record from VA. Doctors verified my status and send over the prescription in about 2 weeks. Walked it in directly to local DMV and got my placard same day. This site is not issuing fake prescription so don't go in thinking they write prescription to anyone. You have to have legitimate medical issues with records to show for it. If that is the case, they will save you lots of time and effort.
Helpful straightforward process
This was a quick and easy way to renew my expired handicap placard. I submitted my documents and within a few days I was approved. Dr. Handicap, highly recommended!
I was told by my county that I didn’t need recertification of my handicap status, but had already paid Divan. I contacted them and they refunded my money.
They where very responsive and the turn around for the needed documentation was outstanding
Everything was going great Good job Thank you
Quick easy and convenient reasonable pricing for a consultation with a knowledgeable and compassionate doctor.
Great services for those of us who need this type of assistance. Quick email response and delivery of my paperwork.
Very helpful
Divan Medical is a professional healthcare clinic that specializes in telemedicine services, providing patients in the United States with convenient online consultations. The company enables individuals to connect with licensed medical professionals from the comfort of their homes, facilitating access to a range of medical certifications and healthcare solutions. Through its 100% HIPAA-compliant platform, Divan Medical ensures secure and confidential interactions between patients and doctors. Targeting individuals seeking immediate medical advice or certification, Divan Medical offers a streamlined process that includes personal and medical information review, secure payment options, and video consultations. Patients receive personalized medical plans and electronic copies of essential medical documents after their consultations. With a focus on accessibility and patient wellness, Divan Medical aims to eliminate the need for traditional waiting rooms, providing healthcare services that are available 24/7.
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