Fast delivery and cheap deals
Great service from start to finish I got a great deal on the nova pink PS5 dualsense controller. Placed order on a Thursday and received it on the Monday

Electric Games is a UK-based online retailer specializing in video games and consoles across major platforms including PlayStation, Nintendo, and Xbox. The company offers a wide range of products, from the latest game titles to essential accessories, catering to the diverse needs of gamers. Customers can shop for popular items such as controllers, bundles, and pre-order options, ensuring they stay up to date with the latest releases in the gaming industry. Electric Games is committed to providing a convenient shopping experience with features such as free delivery on all products. The platform targets a broad audience of gaming enthusiasts, from casual players to hardcore fans, looking for competitive prices and reliable service. By focusing on quality products and customer satisfaction, Electric Games aims to establish itself as a go-to destination for gamers in the UK.
Electric Games receives high praise from customers for its excellent service, fast delivery, and competitive pricing, particularly for pre-orders like the Nintendo Switch 2. Many reviewers highlight their positive experiences, noting timely updates and the reliability of the company, which instills confidence in first-time buyers.
However, some consumers express frustration regarding order issues, such as receiving items at inflated prices or delays in communication about stock availability. A few reviews mention difficulties with refunds and customer service responsiveness, indicating areas for improvement. Overall, while Electric Games excels in service and delivery, there are notable concerns regarding order management and communication. The sentiment leans positively, with a majority of customers satisfied with their experiences.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 221 | 100% | +1.6 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 2 |
| Oct 24 | 5.0 | 5 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 3.0 | 4 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 6 |
| Jul 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 221 most recent reviews.
“Good price for DK Banana for the switch 2”
“I was then told that the game would be in their stock tomorrow (16th) and asked if I would like to wait for them to r...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gaming.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | −4% | 221 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.7 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Electric Games is #3 of 5 on overall rating in this group.
221 reviews of Electric Games. Filter by what matters to you.
Great service from start to finish I got a great deal on the nova pink PS5 dualsense controller. Placed order on a Thursday and received it on the Monday
First time using Electric Games, I was looking for a deal for FF16 and found this site, was skeptical at first as so many searches bring up those dodgy "new account" websites, but these seemed like the genuine article. Great service, great price! Can't argue with that
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Great price and great service, game was delivered very quickly.
Great price and preorder received perfectly on time, they were very polite and reassured me when I had concerns about the delivery.
ordered a Nintendo switch game for my grandson although website had it in stock, i got an email after i ordered game to say item was not in stock.
I preordered the new zelda game and it came a day later, contrary to what was being advertised
Product Came on Release Date :) and the communication was fast and reliable.
Excellent service, product arrived quicker than expected.
The best purchase I've ever made in my life. I am one hundred percent happy with what I buy. And I highly recommend electronic games
Absolutely Fabulous service, I pre-ordered Legend of Zelda Tears of the Kingdom in Oct 2022 and got a confirmation email instantly. I thought I might have to chase for my game in May as it had been so long since I ordered it. But to my surprise and the envy of all my friends, the game arrived on 11 May, 24 hours before the official release date. Great team and would do business with them again. I only have 1 question Are you doing Hogwarts Legacy for the switch on pre-order?
On time, very cheap, well packaged. Strong recommend.
Fast delivery, happy overall
Electric Games is a UK-based online retailer specializing in video games and consoles across major platforms including PlayStation, Nintendo, and Xbox. The company offers a wide range of products, from the latest game titles to essential accessories, catering to the diverse needs of gamers. Customers can shop for popular items such as controllers, bundles, and pre-order options, ensuring they stay up to date with the latest releases in the gaming industry. Electric Games is committed to providing a convenient shopping experience with features such as free delivery on all products. The platform targets a broad audience of gaming enthusiasts, from casual players to hardcore fans, looking for competitive prices and reliable service. By focusing on quality products and customer satisfaction, Electric Games aims to establish itself as a go-to destination for gamers in the UK.
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