Great service and price.
Game delivered 2 days after ordering. Great service and would order from electric games again.

Electric Games is a UK-based online retailer specializing in video games and consoles across major platforms including PlayStation, Nintendo, and Xbox. The company offers a wide range of products, from the latest game titles to essential accessories, catering to the diverse needs of gamers. Customers can shop for popular items such as controllers, bundles, and pre-order options, ensuring they stay up to date with the latest releases in the gaming industry. Electric Games is committed to providing a convenient shopping experience with features such as free delivery on all products. The platform targets a broad audience of gaming enthusiasts, from casual players to hardcore fans, looking for competitive prices and reliable service. By focusing on quality products and customer satisfaction, Electric Games aims to establish itself as a go-to destination for gamers in the UK.
Electric Games receives high praise from customers for its excellent service, fast delivery, and competitive pricing, particularly for pre-orders like the Nintendo Switch 2. Many reviewers highlight their positive experiences, noting timely updates and the reliability of the company, which instills confidence in first-time buyers.
However, some consumers express frustration regarding order issues, such as receiving items at inflated prices or delays in communication about stock availability. A few reviews mention difficulties with refunds and customer service responsiveness, indicating areas for improvement. Overall, while Electric Games excels in service and delivery, there are notable concerns regarding order management and communication. The sentiment leans positively, with a majority of customers satisfied with their experiences.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 221 | 100% | +1.6 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 2 |
| Oct 24 | 5.0 | 5 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 3.0 | 4 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 6 |
| Jul 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 221 most recent reviews.
“Good price for DK Banana for the switch 2”
“I was then told that the game would be in their stock tomorrow (16th) and asked if I would like to wait for them to r...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gaming.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | −4% | 221 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.7 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Electric Games is #3 of 5 on overall rating in this group.
221 reviews of Electric Games. Filter by what matters to you.
Game delivered 2 days after ordering. Great service and would order from electric games again.
Can highly recommend Electric Games. First discovered them through their eBay account and decided to skip the middleman. They had by far the most competitive price amongst any retailer for the PS5 version of Tomb Raider I-III Remastered Deluxe Edition. I did have an issue with the courier causing damage to the product, but their customer support was absolutely fantastic. Danny sent me a returns label and arranged for a replacement to be sent out very quickly. Happy to say the replacement arrived in perfect condition. They have pleased a very fussy customer, I can’t fault them. I’ll definitely be using them again in future!
Pre ordered Sonic X Shadow Generations from this company yesterday morning and received the package less than 24 hours later despite the games release not happening until October 25th. Incredible delivery service and incredible pricing that left me wondering if i had been scammed until it actually turned up. will be using more often
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Delivery was on time. Pricing was very good.
Games were a great price. Would recommend to other buyers.
Cheap and reliable. I’ve never had a problem.
I was happy with all aspects of the transaction. I was sceptical to purchase the item because of the size of the discount attached. I was reassured by the phone call informing me my item had been dispatched.
It me Lee Luckman I like buy games and I fancy buying new ps5 download games I saw one for £99 it cheap
Arrived on the morning of release. Great service.
Quick delivery
This company posted the item straight away and was received very quickly. The item was retail price and nothing extra. The item arrived in good packaging and was not damaged in any way. Great service, right after New Year too. ⭐️⭐️⭐️⭐️⭐️
Item hasn't arrived so I can't comment on the item. Delivery was set for Wed 6 Dec. But nothing was delivered, when checking Royal Mail website it just says in Southampton and has been since the 6 Dec. After writing this post delivery has now happened, 12 Dec. And item recieved in good condition. I also recieved a phone call from customer service apologising for the delay and so I have amended my review to reflect the excellent customer service. Will be using Electric Games again in the future.
Easy to order and speedy delivery. Excellent
At first I was sceptical because I had never heard of electric games before but after buying a PS5 I have no problem buying from them again
Electric Games is a UK-based online retailer specializing in video games and consoles across major platforms including PlayStation, Nintendo, and Xbox. The company offers a wide range of products, from the latest game titles to essential accessories, catering to the diverse needs of gamers. Customers can shop for popular items such as controllers, bundles, and pre-order options, ensuring they stay up to date with the latest releases in the gaming industry. Electric Games is committed to providing a convenient shopping experience with features such as free delivery on all products. The platform targets a broad audience of gaming enthusiasts, from casual players to hardcore fans, looking for competitive prices and reliable service. By focusing on quality products and customer satisfaction, Electric Games aims to establish itself as a go-to destination for gamers in the UK.
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