Great value for money
Great value for money, always good quality.

ELEGOO EU Store is a prominent retailer specializing in the research, development, and production of consumer-level 3D printers, Arduino-based STEM kits, and related materials. The company focuses on making advanced technology accessible to a wide audience, including hobbyists, educators, and makers. With a diverse range of products, including FDM and resin 3D printers, ELEGOO caters to the increasing interest in 3D printing and robotics among individuals and educational institutions. The company aims to provide quality and affordable solutions for those interested in exploring the realms of 3D printing and STEM education. By offering a variety of products such as robotic kits and 3D printing materials, ELEGOO EU Store supports both beginners and experienced users in their creative and educational projects. Their online presence at eu.elegoo.com allows customers to easily browse and purchase products tailored to their needs in the electronics and technology sector.
Reviewers generally have a positive experience with the ELEGOO EU Store, highlighting the great quality of products and excellent customer service. Many customers appreciate the fast shipping and competitive pricing, often referring to the value for money as a standout feature.
The support team receives commendations for their responsiveness, particularly in handling issues like product replacements. However, some consumers express frustration regarding warranty claims, noting that products have broken within the warranty period without satisfactory resolutions. Additionally, there are complaints about delays in receiving resin orders, with one customer reporting a lost package. Overall, while the majority of feedback is favorable, there are notable areas for improvement in warranty handling and shipping reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Helped me with replacement”
“Bewertungstext: Ich habe den Elegoo Neptune 4 Max gekauft und war von der Qualität sehr enttäuscht”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.5 out of 5 (good) | 4.9 out of 5 (good) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.4 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | 4.2 out of 5 (good) | −1% | 1,000 |
Bottom line: ELEGOO EU Store is #2 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 4.5).
60 reviews of ELEGOO EU Store. Filter by what matters to you.
Great service, fast delivery.
Delivery fast , filament working great
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Elegoo delivers top-quality products — from their 3D printers to PLA filaments and resins, everything performs flawlessly. Their customer service is friendly, fast, and very helpful. Prices are fair and competitive, and they keep you well-informed about deliveries every step of the way. Highly recommended!
Ho comprato una Centaury Carbon e sono pienamente soddisfatto. Stampa materiali tecnici come stampanti che hanno prezzi 3 volte superiori. Livellamento piano eccezzionale, su tutte le stampe che ho effettuato, il primo layer e perfetto!
Four stars because small number of TPU colors and not always available PLA+ colors
i' m happy with choise
I was amazed by the performance of the Mars 4 DLP. I use it for work (Microtechnology) and what you can do with it is mind-blowing. Very good precision and sharp pixels. Also the printer itself is pretty robust and shows convenient features (that I haven't seen in other printers) such as the resin VAT being elevated by 4 legs so that when you place it somewhere or insert it back, you don't scratch the FEP.
I,m happy Witz ja printers😀
I received quick help from support, a quickly delivered spare part and excellent instructions. The filaments are all perfect and at a good price.
no problems at all. exactly as described, fast answers. perfect english. parts needed were sent fast.
Awful. I went back and forth for months to try to get a resolution to a faulty Saturn 4 which cannot print ANYTHING, despite my every effort to find and fix the issue. Elegoo flat out refused to replace the machine, which was less than 6 months old, proclaiming that it was “out of warranty” despite the fact that it was sold with a full six month warranty, directly from them. I am very disappointed as I have been a long time customer and have had several of their printers, curing machines etc, and have been left with what is essentially a very expensive paperweight, and no resolution. I won’t be purchasing any more of their products going forward- I am switching to other manufacturers for my resin and filament, and my next machine will be from another manufacturer.
I have been using Elegoo 3D printers and resin for 3 years and I had only one quality issue that was resolved instantly. Their customer service is outstanding.
Filament de très haute qualité, je ne suis jamais déçu ! Et en plus ils sont imbattables sur les prix PS : l’expédition et la livraison sont également très rapides
Always good filament and I like support if there is any problems.
ELEGOO EU Store is a prominent retailer specializing in the research, development, and production of consumer-level 3D printers, Arduino-based STEM kits, and related materials. The company focuses on making advanced technology accessible to a wide audience, including hobbyists, educators, and makers. With a diverse range of products, including FDM and resin 3D printers, ELEGOO caters to the increasing interest in 3D printing and robotics among individuals and educational institutions. The company aims to provide quality and affordable solutions for those interested in exploring the realms of 3D printing and STEM education. By offering a variety of products such as robotic kits and 3D printing materials, ELEGOO EU Store supports both beginners and experienced users in their creative and educational projects. Their online presence at eu.elegoo.com allows customers to easily browse and purchase products tailored to their needs in the electronics and technology sector.
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