The need to leave luggage unlocked is a…
The need to leave luggage unlocked is a bit worrying.

Euro Luggage Delivery is an international door-to-door luggage collection and delivery service, specializing in transporting personal belongings for travelers. Established in 2004, the company provides a convenient solution for individuals and families traveling to major European destinations, including London, Paris, and Brussels. By handling luggage logistics, Euro Luggage Delivery allows customers to travel without the hassle of carrying heavy bags, ensuring their belongings arrive securely at their destination. The company caters to a diverse clientele, offering services for various items such as suitcases, boxes, bicycles, skis, and golf bags. With a focus on customer satisfaction, Euro Luggage Delivery employs an experienced team that monitors each shipment throughout the delivery process, providing peace of mind for travelers. Customers can easily book their luggage delivery online, making it a practical choice for those seeking a seamless travel experience.
Euroluggage Delivery garners high praise from customers for its exceptional service and hassle-free luggage delivery. Many reviewers highlight the efficiency and affordability of the service, noting that their luggage arrives promptly and in good condition.
The ease of booking and the helpfulness of the staff contribute to a positive experience, especially for those traveling alone or with special needs. However, some customers report minor issues, such as unclear communication regarding delivery times and addresses, which can lead to confusion. A few reviews mention delays, particularly with express services, causing frustration for those needing their luggage urgently. Overall, Euroluggage Delivery is well-regarded for its reliable service, making it a recommended choice for travelers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 404 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.3 | 4 |
| Oct 24 | 4.5 | 2 |
| Nov 24 | 5.0 | 3 |
| Dec 24 | 4.0 | 4 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 4.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
| Jun 25 | 4.3 | 4 |
| Jul 25 | 5.0 | 3 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 404 most recent reviews.
“Absolutely exceptional service Efficient Inexpensive”
“I payed 420 € for express service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | +2% | 404 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Euroluggage Delivery is #1 of 5 on overall rating in this group.
404 reviews of Euroluggage Delivery. Filter by what matters to you.
The need to leave luggage unlocked is a bit worrying.
My first time using the service and I could not be happier! Friendly and knowledgeable staff, fast delivery times, thoroughly recommended.
Everything worked well. However, the 8 hour window for pickup is far too long. There's no reason why a smaller window can't be communicated on the day!
Smooth and fast , I received in 24 hours after pick up .
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Pick up date was changed unexpectedly. Wrong bag was delivered which belonged to another customer and gave me a huge hassle to get my bag back.
Really upset with my experience. We used Eurostar luggage delivery to deliver packages from Paris to London and paid for them to arrive on a specific day. Unfortunately they did not arrive on that day and they could not help us track the deliveries. We paid £350 for this delivery for it to arrive on a specific day. We stayed in all day waiting for it and it never showed up. The next day, the delivery information was no longer available. I then called the DHL line to get some info and the customer service could not help at all, just suggested I wait and see if it shows up in the next day or so. This is unacceptable as I paid for it to be delivered on a specific day and this has massively inconvenienced me as I'm only in town for a short time and need those packages. I asked DHL for a refund and the customer service person said she would call me back in 2 hours. She never called back and now when I ring the line it just rings out. I'll happily change this review if these issues are resolved and I get my refund. It's unacceptable that Eurostar continue to use DHL for their services. Just look at DHL's reviews on Trust Pilot!
Compared to all the other courrier company trying to charge upo to €300 for a simple delivery of a laptop bag; Eurostar Luggage Delivery did it for less than a third of the price, and not picked up on time and delivered on time. But it was the exceptional service from Leo that made all the difference. He kindly went out of his way at every step to help us navigate the paperwork, the waybill, teh last minute collection, up to notifying us personnaly that it had indeed got on time to the depot and would be out for next day delivery. By helping us, a (very) small one-off client, he demonstrated fantastic customer care dedication above and beyond the call of duty. My personal thanks again. Thomas
I have used this service many times over the years . Service is brilliant . Works like clockwork
Great communication, problem solving and ultra reactive personalized service. Delivery speedy, pricing very reasonable. I would highly recommend.
I’m very impressed about the services and travelling with Euro star. Leo and Khrystyna were prompt in responding to my queries. My luggages arrived earlier than the estimated delivery time and in good condition. The custom process I encountered with sending my luggages were handled well by DHL staff especially in communication. I must also commend the staff at Eurostar on the day of my travel, they were friendly, especially Ruben who kind enough to get me a bag and assisted me with taking some of my bags onboard the train.
Euro Luggage Delivery is an international door-to-door luggage collection and delivery service, specializing in transporting personal belongings for travelers. Established in 2004, the company provides a convenient solution for individuals and families traveling to major European destinations, including London, Paris, and Brussels. By handling luggage logistics, Euro Luggage Delivery allows customers to travel without the hassle of carrying heavy bags, ensuring their belongings arrive securely at their destination. The company caters to a diverse clientele, offering services for various items such as suitcases, boxes, bicycles, skis, and golf bags. With a focus on customer satisfaction, Euro Luggage Delivery employs an experienced team that monitors each shipment throughout the delivery process, providing peace of mind for travelers. Customers can easily book their luggage delivery online, making it a practical choice for those seeking a seamless travel experience.
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