Forst
Having now converted the 8inch fleet (tracked and towed) to all Forst, it's safe to say we don't miss the green or orange ones! From sales to warranty, everything is professional and quick.

Först Global is a leading manufacturer of woodchippers, specializing in the design and production of high-performance chipping equipment. The company offers a range of tracked and wheeled woodchippers, including models such as the Först Cadet 6, ST6P, and TR6D, designed to meet the needs of professional arborists, landscapers, and forestry contractors. Each machine is engineered for efficiency and durability, capable of processing various types of green waste with ease. Targeting customers in Europe and beyond, Först Global focuses on delivering reliable and powerful chipping solutions that enhance productivity in arboreal and landscaping projects. With a commitment to quality and performance, the company aims to support its clientele in achieving effective waste management and sustainable practices in their operations.
Reviewers consistently praise Först Global for their outstanding customer service and the quality of their chippers. Many customers highlight the efficiency and knowledge of staff members, particularly Matthew, who is noted for making the purchasing process seamless and hassle-free.
The quick response times for repairs and servicing also receive commendation, with reports of technicians being polite and helpful. However, some consumers express concerns regarding the warranty period and the longevity of their machines, indicating that these aspects could be improved. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with many stating they will continue to choose Först for their reliable products and exceptional service. Overall, Först Global is viewed favorably by the majority of its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 141 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 13 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 5.0 | 4 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 6 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 141 most recent reviews.
“Very happy with the customer service and knowledge Matt provided in purchasing our new ST6P”
“Yet more problems with force chippers wheel bearings gone on an 22 plate machine and yes not covered by there 3 year...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Industrial Equipment.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | +4% | 141 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 217 |
Bottom line: Först Global is #3 of 5 on overall rating in this group.
141 reviews of Först Global. Filter by what matters to you.
Having now converted the 8inch fleet (tracked and towed) to all Forst, it's safe to say we don't miss the green or orange ones! From sales to warranty, everything is professional and quick.
Yet more problems with force chippers wheel bearings gone on an 22 plate machine and yes not covered by there 3 year no quibble warranty !!!! Total joke but the guy I spoke to could tell me why the wheel bearings had gone and how it’s not down to forse he is waisted working there as he could tell all that from his desk and the 3 year No quibble warranty only covers the axle for a year now why would you only cover an axle for a year if not had any problems with it? Don’t buy one of these chippers or be taken in by there 3 year Warranty as it covers next to nothing
We use Forst assist for our three Forst chippers and the service is excellent. They react fast, try and talk you through solutions when on site and arrange a mechanic when you cannot fix it yourself. We have just had our 200 hour service on the three chippers and the mechanic found and fixed many problems we were unaware of.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
A pleasant start to finish from Mathew and team so helpful for my needs would highly recommend Andrew Townsend Garden Maintenance
Completely professional outfit with brilliant service and communications. Ran an upgrade on my TT6p and it’s much improved and greatly appreciated. Can’t recommend highly enough
We have worked with Matthew at Redwood for the last 15 years. Over that time we have had a number of wheeled and tracked machines. All have been good and re sale value is second to none. The team at Forst assist are on the end of the phone should we have a question or problem. We like that you can deal direct with the people that make them machines, and nothing is a problem. Bexhill tree surgeons
The whole experience was great, easy and stress free with Forst! Matthew sorted everything from getting us in showing us around the great set up at the factory and getting the chipper delivered fast for the job we needed it for on time with great communication! Thankyou Forst and Matthew especially! -Hewitt Tree Surgery.
We have been using Forst chippers for a number of years now and have always been impressed with the service they offer. The machines themselves are very solid and any problems tend to be electrical, as opposed to mechanical. In my experience these are very often easily resolved, especially through the troubleshooting aid that is available when you call them. On a personal level Forst really showed their colours following a series of series thefts that we experienced a few years ago. We had 6 chippers stolen over a period of a few months and Forst were absolutely amazing. They provided us with a brand new machine immediately along with a hire machine (collected on the day) and could not of been more helpful. It was following on from the Covid pandemic and there was a worldwide shortage of machine parts resulting in long waits for everything - we all remember those dark days! But they really pushed the boat out and did so much to help during this period and were a big part in enabling us to continue trading and rebuild. Because of this they have earned a customer for life in our company. We run ST6s and TR8s all deisels but have used the petrol TR6 and have been impressed with all of them. The TR8 is the pick of the bunch and we'll worth the price tag. Its a beast.
On our 3rd chipper from Först. They’ve never let us down! The customer service has always been spot on. I would recommend anyone starting out to go with a Först chipper. We have no regrets and will definitely get another when the time comes. Jude @ Greenscapes Tree Care
Matthew and team have been very helpful from start of purchase to delivery (even rectifying a few small changes we required) good service and great company.
We first met Matthew Smith 10 plus years ago when with his help we decided to try out Forst after having a lot of issues with other machine providers. We now run approx 12 Forst Chippers and won’t look back. Matt and the Forst team have always gone out of their way to provide the best service with great machines and back up. Our longstanding working relationship will most definitely continue into the future. Great machines Great Service! Thanks Matt
Outstanding technical back-up, exceptional parts department, all-round an efficient and reliable service you can depend on.
My name is Bobby axe. I bought a tired timberwolf 150dhb during lockdown had nothing but problems. It kept going for years but finally i built up the currage to buy something else. This left me no choice to get a new chipper. I heard lots about forst and had a go on a friend's. That was it forst it was and I would never look back. The whole experience with the Customer services are amazing and a big shout out to mathew smith and all the team in the office that helped guide me on my way.
Fantastic service never had a problem and always there to answer questions. Been with Forst since the beginning
Matthew Smith our salesman was once again out standing, Great product and service back up.
have used Forst chippers for a few years, a few different models, and have always found them to punch well above their weight. And any issue we have had, has been sorted so quickly, their customer service is far superior to any other manufactures
My name is Billy Heaton from Wk Arboriculture during lockdown my old NHS chipper I'd kept going for years finally packed in and I couldn't get parts . This left me no choice to get a new chipper something I said I'd never do . I went for forst and from the day I bought the chipper nearly 3 years ago I've had nothing but a 5* service from AJ and his team nothing has been to much trouble they respond straight away and any problems have been dealt with the same day I can't fault them . Forst is the only chipper I would ever buy in the future thank you for all your help Billy Wk Arboriculture.
I have been dealing with Forst for a number years now and the quality of the after care has always been fantastic. The after sales service has been second to none. Whether it is advice over the phone or dealing with any issue that has cropped up, I would especially like to say thank you to AJ for being so helpful. His attention to detail is second to none, and has always been so helpful and managed to get me back up and running in a matter of minutes over the phone. 5☆
Först Global is a leading manufacturer of woodchippers, specializing in the design and production of high-performance chipping equipment. The company offers a range of tracked and wheeled woodchippers, including models such as the Först Cadet 6, ST6P, and TR6D, designed to meet the needs of professional arborists, landscapers, and forestry contractors. Each machine is engineered for efficiency and durability, capable of processing various types of green waste with ease. Targeting customers in Europe and beyond, Först Global focuses on delivering reliable and powerful chipping solutions that enhance productivity in arboreal and landscaping projects. With a commitment to quality and performance, the company aims to support its clientele in achieving effective waste management and sustainable practices in their operations.
This profile hasn't been claimed by the business owner.