Först Global is a leading manufacturer of woodchippers, specializing in the design and production of high-performance chipping equipment. The company offers a range of tracked and wheeled woodchippers, including models such as the Först Cadet 6, ST6P, and TR6D, designed to meet the needs of professional arborists, landscapers, and forestry contractors. Each machine is engineered for efficiency and durability, capable of processing various types of green waste with ease.
Targeting customers in Europe and beyond, Först Global focuses on delivering reliable and powerful chipping solutions that enhance productivity in arboreal and landscaping projects. With a commitment to quality and performance, the company aims to support its clientele in achieving effective waste management and sustainable practices in their operations.
Reviewers consistently praise Först Global for their outstanding customer service and the quality of their chippers. Many customers highlight the efficiency and knowledge of staff members, particularly Matthew, who is noted for making the purchasing process seamless and hassle-free.
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The quick response times for repairs and servicing also receive commendation, with reports of technicians being polite and helpful. However, some consumers express concerns regarding the warranty period and the longevity of their machines, indicating that these aspects could be improved. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with many stating they will continue to choose Först for their reliable products and exceptional service. Overall, Först Global is viewed favorably by the majority of its customers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
141
100%
● Low
4.7 / 5 overall
=
141 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
4.9
All-time
4.7
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
13
Sep 24
5.0
1
Oct 24
5.0
1
Nov 24
—
0
Dec 24
1.0
1
Jan 25
5.0
4
Feb 25
5.0
2
Mar 25
—
0
Apr 25
5.0
6
May 25
—
0
Jun 25
—
0
Jul 25
5.0
9
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 141 most recent reviews.
Top praiseof 130 positive reviews
Customer service59%
77 mentions
Helpful support19%
25 mentions
Fast & efficient15%
20 mentions
Prices & value15%
20 mentions
“Very happy with the customer service and knowledge Matt provided in purchasing our new ST6P”
On “Customer service” · Jul 4, 2025
Top complaintsof 5 negative reviews
Warranty40%
2 mentions
“Yet more problems with force chippers wheel bearings gone on an 22 plate machine and yes not covered by there 3 year...”
On “Warranty” · Dec 20, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Industrial Equipment.
Overall rating and review count for this company and similar companies
Very pleased with the chippers we bought they were delayed due to problems which was a little frustrating. Also we didn't receive any spare blades for the machines which after spending as much as we had we thought that would be a given so as to not have too much down time when changing them over. Other than that very pleased with the service and productivity of the TR8.
Excellent woodchipper this is our third one and the ST8 is definitely a market leader at that size.
Reliable
Well designed
Simple to maintain
Powerful
Easy to use
Fantastic product and built well. This is our second forst and we are impressed with its ease of use. The only criticism would be the paint quality and communication, when I have issues or when we are having a chipper delivered. I think it would be a great touch to have an email update on when the chipped going into production and to notify of delivered date and time.
I will look forward to seeing more products from forst especially the stump grinder.
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I have recently purchased a Forst ST6p and am so impressed at the performance of this machine. It is surprising that a petrol engine could deliver the power to chip the material that we place into the hopper.
The ease of maintenance is fantastic
The after sales service is second to none.
I would most certainly purchase another Forst woodchipper in the future
I order a demo and had a look at st6 and it was brought out and the guy who brought it out was excellent.
The machine was excellent and it was a no brainier over the Timberwolf.
I’ve just recently changed my ST6 for the ST8 which was an amazing piece of kit but the ST8 really gets the job done with no messing I’ve been going in business now for 40 years and I can say it’s one of the best machines I’ve used
We have several machines that are very reliable.
If we require service or parts they get sorted quickly.
Our staff find them easy to use & to get around sites.
The people at Forst we deal with are friendly & know their machines.
I have been dealing with Forst for a number years now and the quality of the service has been fantastic. The after sales service has been great whether it is advice over the phone or dealing with any issue, which has been shorted ASAP.
They always give a 5* service
Först Global is a leading manufacturer of woodchippers, specializing in the design and production of high-performance chipping equipment. The company offers a range of tracked and wheeled woodchippers, including models such as the Först Cadet 6, ST6P, and TR6D, designed to meet the needs of professional arborists, landscapers, and forestry contractors. Each machine is engineered for efficiency and durability, capable of processing various types of green waste with ease.
Targeting customers in Europe and beyond, Först Global focuses on delivering reliable and powerful chipping solutions that enhance productivity in arboreal and landscaping projects. With a commitment to quality and performance, the company aims to support its clientele in achieving effective waste management and sustainable practices in their operations.