Först Global is a leading manufacturer of woodchippers, specializing in the design and production of high-performance chipping equipment. The company offers a range of tracked and wheeled woodchippers, including models such as the Först Cadet 6, ST6P, and TR6D, designed to meet the needs of professional arborists, landscapers, and forestry contractors. Each machine is engineered for efficiency and durability, capable of processing various types of green waste with ease. Targeting customers in Europe and beyond, Först Global focuses on delivering reliable and powerful chipping solutions that enhance productivity in arboreal and landscaping projects. With a commitment to quality and performance, the company aims to support its clientele in achieving effective waste management and sustainable practices in their operations.
Reviewers consistently praise Först Global for their outstanding customer service and the quality of their chippers. Many customers highlight the efficiency and knowledge of staff members, particularly Matthew, who is noted for making the purchasing process seamless and hassle-free.
The quick response times for repairs and servicing also receive commendation, with reports of technicians being polite and helpful. However, some consumers express concerns regarding the warranty period and the longevity of their machines, indicating that these aspects could be improved. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with many stating they will continue to choose Först for their reliable products and exceptional service. Overall, Först Global is viewed favorably by the majority of its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 141 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 13 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 5.0 | 4 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 6 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 141 most recent reviews.
“Very happy with the customer service and knowledge Matt provided in purchasing our new ST6P”
“Yet more problems with force chippers wheel bearings gone on an 22 plate machine and yes not covered by there 3 year...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Industrial Equipment.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | +4% | 141 |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 217 |
Bottom line: Först Global is #3 of 5 on overall rating in this group.
141 reviews of Först Global. Filter by what matters to you.
Bought a new stp6 at the end of last year. Had a few niggles to begin with but the customer service was excellent, brought a replacement out to site, found the fault and brought mine back to me. Helpful and kept in touch throughout.
Customer care has been the best I’ve ever experienced. Couldn’t be happier with the chipper! I Wouldn’t deal with anyone else going forward.
Great service from Redwood Global in providing our STp6, they let us have a demonstrator to test it out and kept us informed of the progress of our new build chipper. The chipper performs excellently, its light (sub 750kg), very powerful and easy to maintain.
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I recently purchased a Forst TR6P tracked woodchipper, the whole package from Forst has been excellent so far, great customer service and support. The chipper itself has been a great addition to my company, it impresses not just in appearance but in fuel economy, fast and powerful performance. Currently only at 8hours use, so far no issues- really great machine. Only negative so far would be a tiny bit of flaky paint evident upon delivery, Forsts warranty department is extremely helpful and sent/is sending me paint to rectify this. The warranty you get from Forst, so far, has proved to be the solid back up to a great product it claimed to be. Early days but extremely happy with my purchase, outperforms all equivalent manufactures models in my opinion. It is also the best looking ‘stock’ model tracked machine available in my opinion.
My old chipper had let me down on several occasions then went bang. I contacted forst who rented me a machine. After a few days I was so pleased with it I ordered a new one from them. Forst could not have been more helpful they agreed to let me keep the hire machine while I waited for the new one one extremely good terms. New machine been going strong for two months now. No more stress thinking will the chipper make it through the next job.
Excellent service from Russell as always, very easy to deal with, excellent communication from the very first phone call and went above and beyond to make sure we got the chipper we wanted. Thanks from all at Coxley tree care ltd
This my second ST6. Had the previous one for 5 years - it was still processing as well as the day I got it. The new one is even better with a few improvements in design & use that have been introduced over the years. I previously owned a couple of Timberwolfs, and recently rented a greenmech - but the build quality & productivity of those machines was incomparable to the ST6. If i need any parts they are always dispatched quickly, and the service team are really helpful whenever I've had any minor problems. I had a couple of issues on the first machine which were sorted out under waranty - and at no cost to me. I am not aware of a better machine on the UK market - and the back up is great too.
Would highly recommend Forst Global, they were very helpful and swift in shipping my chipper out to me.
Brilliant Chipper worth it money so far
excellent product and service
The service we received was of a high standard and nothing seemed toomuch trouble for the Doncaster depot. After the service we received Forst will definitely be where we look for a second machine in the future.
Buying chipper was straight forward, all the paperwork was forwarded to me before chipper trial. If I liked chipper I could keep it there and then if not no worries chipper goes back. Had a little noise on chipper where they sent an engineer out to sort it rite away. only 4 stars as I shouldn't of had a fault so early on in my opinion.
Great chipper. I think my brake is faulty though.
From the first phone call to on time delivery of two new chippers the Forst team have been superb. Friendly, co-operative and helpful they have worked with me to achieve a our desired result which was to purchase a new tow-able chipper and tracked machine. There were no pushy sales tactics and they also worked with me to incorporate a grant into the deal making the purchase possible. I have used a wide variety of chippers of this size and these are by far the best I have used in terms of design and chip-ability. Maintenance of the machine is easily achieved by the inner mechanisms being accessible with little effort and the rate at which the timber is processed is phenomenal. The three year warranty and quality customer service have provided a lot of confidence with the machines. I am looking forward to my team and I beasting the chippers time and time again.
I have always received great service and backup with forst going back 16 years when I took delivery of my first Jensen machine. I am on my fourth wood chipper now and won't look anywhere else. Max Ferretti, proprietor of Absolute Arboricultutre
Always Great service!
From my initial enquiry two years ago I found Forst/Redwood staff to be extremely diligent and professional. There attention to detail is admirable.
Först Global is a leading manufacturer of woodchippers, specializing in the design and production of high-performance chipping equipment. The company offers a range of tracked and wheeled woodchippers, including models such as the Först Cadet 6, ST6P, and TR6D, designed to meet the needs of professional arborists, landscapers, and forestry contractors. Each machine is engineered for efficiency and durability, capable of processing various types of green waste with ease. Targeting customers in Europe and beyond, Först Global focuses on delivering reliable and powerful chipping solutions that enhance productivity in arboreal and landscaping projects. With a commitment to quality and performance, the company aims to support its clientele in achieving effective waste management and sustainable practices in their operations.
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