GP Nutrition is an online retailer specializing in dietary supplements developed by expert nutritionist Gabriela Peacock. The brand focuses on providing a range of high-quality nutritional products designed for modern living, including popular items like MetaboliseMe™, EverydayMe™, and various vitamins and minerals. Customers can find formulas aimed at supporting weight loss, overall wellness, and specific health needs, ensuring that they meet their body's nutritional requirements effectively.
The target market for GP Nutrition includes health-conscious individuals seeking convenient and science-led solutions to enhance their daily nutritional intake. With a commitment to customer satisfaction, the company offers features such as free shipping on UK subscription orders and flexible delivery options, making it easy for users to maintain their health goals. Through its user-friendly website, GP Nutrition aims to provide customers with accessible information and a seamless shopping experience.
GP Nutrition receives a mixed response from its customers, with many praising the excellent service and prompt delivery of orders. Reviewers frequently highlight the straightforward ordering process and the quality of the products, noting that items arrive well-packaged and on time.
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However, there are significant complaints regarding customer service, with some consumers reporting issues such as not receiving their orders and a lack of response from support when problems arise. Additionally, a few customers express dissatisfaction with the taste of certain products, describing them as overly sweet. While many appreciate the effectiveness of the products and the detailed information provided, others have experienced frustrations that detract from their overall satisfaction.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.7
64
100%
-0.1
● Low
3.7 / 5 overall
=
64 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.4▼ 0.1
12-month avg
4.4
All-time
3.7
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
5.0
2
Oct 24
4.0
4
Nov 24
3.2
5
Dec 24
—
0
Jan 25
5.0
5
Feb 25
4.4
7
Mar 25
4.8
6
Apr 25
4.0
3
May 25
4.5
2
Jun 25
3.7
3
Jul 25
4.5
13
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 64 most recent reviews.
Top praiseof 44 positive reviews
Delivery50%
22 mentions
Customer service32%
14 mentions
Fast & efficient30%
13 mentions
Easy to use11%
5 mentions
“Order arrived promptly”
On “Delivery” · Jul 24, 2025
Top complaintsof 19 negative reviews
Customer service53%
10 mentions
No response21%
4 mentions
Scam21%
4 mentions
Cancellation16%
3 mentions
“Emailed twice to customer service -no reply”
On “Customer service” · Jun 3, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Alternative Medicine.
Overall rating and review count for this company and similar companies
I purchased the fibre capsules because I wanted to help me lose weight. I'm always hungry and I thought they would help. They haven't. They just make your stomach feel uncomfortable and I've had an upset stomach. My stomach has gurgled after taking them and certainly haven't stopped me feeling hungry.
No customer service at all. Have sent several emails but haven't got a reply. There isn't an automated reply so I'm not even sure if they have received my emails - and there's no way to find out!!
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I received a package which I didn't order without any information (invoice or sender address) I have today been asked to review the product hence I now know who sent the item. After ringing the contact number which states "open 9 a.m. to 5 p.m. I just got an answere machine asking for my emai address and phone number.
I use the ‘Fibre’ capsules and think they’re absolutely amazing. After having my second baby I wanted to lose weight and get toned again, this supplement is helping me to do that. The Glucomannan makes me feel fuller for longer, and I’m no longer craving the constant sugary snacks like I used to. I was sceptical at first, could these really work?? I’m thrilled to say, I’m already noticing a difference in my weight and I feel great for it. If I forget to take the capsules for a day, I notice how I get the cravings back, so make sure you regularly take them and drink lots of water with the intake. I take two capsules, twenty minutes before breakfast, lunch and dinner.
Recommending these supplements to friends and family as I love the way it makes me feel. Product arrived quickly and in good packaging.
Do not use this company. Dreadful customer Service. Ordered after a Liz Earle recommendation. 3 weeks later no sign of goods. 25 phone calls, numerous emails. Customer care appalling. Had to claim money back with my bank. Worst experience ever
I wish I had read the other reviews before making my purchase. Clearly a company that cares more about profit and getting rid of old stock than doing the right thing by the customer. Very disappointed with product and service.
I tried this product after a recommendation on Liz Earle Wellbeing. I found the individual/ daily packs really useful, especially when travelling. Unfortunately I struggled to establish a regular time to take these supplements as they advise they should be taken with food and I intermittent fast so kept forgetting to take them later in the day with the business of work. I tried taking with an oat milk coffee but vomited on 2 occasions - so they definitely need to be taken with a meal. Because of these issues I have over stock and needed to delay my subscription. This is where I have a big issue. The ' manage your subscription ' link in the reminder email did not work so I emailed customer services and was told the request to delay had' been actioned for you'. However, the payment was still taken and I was told that I now have to organise/ pay for the return of the order. I complained again and was offered reimbursement of the postage once they had received the return. GP Nutrition, no matter how great your product is, or how many subscription discounts you entice people with, if the after sales care is poor then you have a big problem. Subscription cancelled and looking for a new supplement provider.
Very disappointing, I ordered two products. They arrived week later with no labels on at all on how to use it or what’s in which bag! Contacted customer service twice and month later still no reply!!
I ordered on the 4th January and immediate payment was taken.
After a week ( and each subsequent week of waiting ) I emailed the company to enquire where my order was and each time I was told that it would be with me by the end of the week.
This didn’t happen so I cancelled my order on the 27th January - over three weeks since my original order.
If products are out of stock or there is a problem with delivery then customers should be informed at the point of sale or at least updated whilst they are waiting.
Unfortunately, you leave the customer wondering whether you are a scam company due to lack of communication AND non delivery.
Very poor on both counts. Will not be ordering or recommending
Terrible customer service waiting 2 weeks now for a missing order take your money immediately but no customer service there after would t recommend anyone to purchase from GPNutrition need to get their customer focus heads on and fulfil orders! ….and communicate with their customers
Need to put their money into customer service and fulfilling orders rather than social media. Email and chat queries for missing order placed over 5 weeks ago not responded too. Awful company
Again another bad customer service. I ordered a supplement end of December and yet I receive my order!! I have emailed them , no answer, no acknowledgement. Still I see their advertisement in the social media .with an attractive lady promoting their supplement. Please stay away from this company. they are scam....
Placed an order on 03/01/23, received confirmation email but still haven't received products or even a notification of dispatch. Have tried to get in touch several times with no response. Money was taken out of account immediately. Really hope this isn't a scam.
GP Nutrition is an online retailer specializing in dietary supplements developed by expert nutritionist Gabriela Peacock. The brand focuses on providing a range of high-quality nutritional products designed for modern living, including popular items like MetaboliseMe™, EverydayMe™, and various vitamins and minerals. Customers can find formulas aimed at supporting weight loss, overall wellness, and specific health needs, ensuring that they meet their body's nutritional requirements effectively.
The target market for GP Nutrition includes health-conscious individuals seeking convenient and science-led solutions to enhance their daily nutritional intake. With a commitment to customer satisfaction, the company offers features such as free shipping on UK subscription orders and flexible delivery options, making it easy for users to maintain their health goals. Through its user-friendly website, GP Nutrition aims to provide customers with accessible information and a seamless shopping experience.