Gravity Active Entertainment operates a diverse range of indoor recreational facilities that cater to families, groups, and individuals seeking entertainment and adventure. The company offers a variety of activities including trampoline parks, immersive virtual reality experiences, indoor karting, and interactive game zones. These attractions are designed to provide engaging experiences for all age groups, making Gravity a popular destination for family outings, birthday celebrations, and corporate events. Targeting a broad audience, Gravity Active Entertainment focuses on creating a fun and dynamic environment that encourages physical activity and social interaction. With locations across the UK, the company aims to deliver memorable experiences through its innovative attractions, ensuring that customers can enjoy a day filled with excitement, regardless of the occasion. Visitors can easily access information about their nearest Gravity location through the company's website, enhancing convenience for planning visits.
Gravity Active Entertainment receives mixed reviews, with customers highlighting both enjoyable experiences and significant frustrations. Many people praise the staff, noting their helpfulness and professionalism, particularly in locations like Northampton and Stevenage.
Reviewers appreciate the fun atmosphere and activities available, making it a go-to destination for families. However, numerous complaints arise regarding poor organization and communication, with customers experiencing long wait times and confusion over pricing. Some reviewers report unpleasant staff interactions and safety concerns, such as unclean facilities and inadequate supervision. Additionally, issues with ticket purchasing and customer service have left many feeling dissatisfied.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.0 | 61 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 1.0 | 1 |
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | 2.0 | 4 |
| Dec 24 | 4.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 1.0 | 2 |
| May 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 61 most recent reviews.
“It’s a good wonderful servicing people working there so nice and friendly”
“The supervisor (JESS) eventually came over after serving a handful of people in the queue and was immediately rude, k...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Recreation Centers.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.0 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 3.0 out of 5 (fair) | 1.3 out of 5 (poor) | — | 61 |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 0% | 343 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.4 out of 5 (poor) | 1.0 out of 5 (poor) | — | 85 | |
| 1.7 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | — | 1.0 out of 5 (poor) | — | 60 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 0% | 43 |
Bottom line: Gravity Active Entertainment is #3 of 5 on overall rating in this group. On value, ONE Sports Warehouse scores higher (5.0 vs 3.0).
61 reviews of Gravity Active Entertainment. Filter by what matters to you.
Went to Gravity before for a fitness class, was absolutely brilliant. Plenty of space and such a good atmosphere. My little girl has also been to a jump session and she loved it. Super safe and the staff are lovely!
Absolutely brilliant my little boy completely loves it here , the staff are friendly ,polite and so helpful , its just a brilliant fun experience 5* :) will definitely be booking his birthday here .
Took grand kids here great day out as rated by my 2 grandkids. Would come again
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 49% of recent reviews are 4–5★ and 48% are 1–2★.
Karting & Cocktails Wow! Wandsworth is next level I've been to the parks which are great but just visited Wandsworth last night, couldn't believe how much there was to do. We only did karting and cocktails but we'll be back for the other stuff particularly the live events & music. What a great venue, if you haven't been I'd recommend it for all ages as there is loads to do.
Fantastic day out with the family, the wife and kids loved it! We will be back 👍
Great Birthday Party, really simple booking process they took down exactly what I needed and delivered on everything and more. The children had a safe fun experience, at a very reasonable price. I would recommend using Gravity, since the party we have become VIB's which is a great saving especially how much we are going there. The staff are all very friendly and helpful, the site is clean and tidy and the food is ok.
Fantastic experience. Visited the new site in London after visiting Bluewater Trampoline park and wow, another level, no trampolines in sight but spent hours in there having plenty of fun. I would recommend to everyone.
Gravity Active Entertainment operates a diverse range of indoor recreational facilities that cater to families, groups, and individuals seeking entertainment and adventure. The company offers a variety of activities including trampoline parks, immersive virtual reality experiences, indoor karting, and interactive game zones. These attractions are designed to provide engaging experiences for all age groups, making Gravity a popular destination for family outings, birthday celebrations, and corporate events. Targeting a broad audience, Gravity Active Entertainment focuses on creating a fun and dynamic environment that encourages physical activity and social interaction. With locations across the UK, the company aims to deliver memorable experiences through its innovative attractions, ensuring that customers can enjoy a day filled with excitement, regardless of the occasion. Visitors can easily access information about their nearest Gravity location through the company's website, enhancing convenience for planning visits.
This profile hasn't been claimed by the business owner.
