Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality. Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
Green Chef US receives a generally positive reception, with many consumers praising the delicious and healthy meals offered. Reviewers highlight the quality of the food and appreciate the minimal waste generated from their meal plans.
However, there are notable complaints regarding customer service, particularly issues with subscription cancellations and delivery flexibility. Some customers express frustration over receiving meals that do not accommodate dietary restrictions, such as allergies, and mention that the pricing can feel steep, especially when substitutions for organic ingredients occur. While many enjoy the cooking experience and the variety of recipes, others are disappointed by thawed deliveries and occasional food quality concerns. Overall, Green Chef US is well-regarded for its meals but faces challenges in service and customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.9 | 55 |
| Oct 24 | 3.4 | 50 |
| Nov 24 | 3.9 | 67 |
| Dec 24 | 3.9 | 42 |
| Jan 25 | 3.9 | 79 |
| Feb 25 | 4.2 | 64 |
| Mar 25 | 4.2 | 96 |
| Apr 25 | 4.0 | 71 |
| May 25 | 4.1 | 45 |
| Jun 25 | 4.3 | 58 |
| Jul 25 | 3.8 | 38 |
| Aug 25 | 2.9 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The meals are delicious and easy to prep”
“Terrible customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 4.3 out of 5 (good) | 3.3 out of 5 (fair) | +4% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 |
Bottom line: Green Chef US is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.3).
500 reviews of Green Chef US. Filter by what matters to you.
The food is almost always great, but the delivery via FedEx totally sucks. Please go back to UPS. ---- Update: Green Chef really stands behind the product, I appreciate the response from customer service, they really want to make sure their customers are happy. Hopefully FedEx improves in my area in the near future or Green Chef starts to work with UPS again.
Some meals are repetitive. I want to see more meals that are different.
entres are tasty...the veggie portions are a little skimpy
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The amount of chopping gets annoying, but the food is good. Would love if your company would chop more of the vegetables. Sometimes you do. I see carrots chopped prepackaged occasionally. Most of the time they are whole though.
Green Chef offers quality ingredients and very tasteful recipes that are easy and quick to prepare. The main complaints I have are meal selections being limited to cheaper cuts of meat and lower grade fish without paying a premium of $10 per serving (that’s $20 extra per meal for two people alone). Sometimes ingredients are different, missing or rotting which is a pain as you have to drive to the store to replace them often last minute. Portions are small for a grown man, we’ve had to start buying bread to supplement for my husband to feel full after a Green Chef meal.
Green Chef is very convenient and easy to use. I use the Gluten Free recipes and find most of them quite delicious. However, a few are less appealing than others, but not to the degree that I would stop using GC.
When starting off the meal seam to have more food per meal and now they seam less or more filler. Also every meal that i have gotten in the beginning the taste was wonderful. I'm unsure if there is new chefs but the taste is not as good. Most are good but not wonderful and a few I wouldn't even say good too.
Creativity of the recipes and the availability of all the ingredients already measured out. I wasn’t impressed with the taste of the salmon. The wild caught was pretty tasteless. The farm raised a bit better. But I don’t like farm raised because of the coloring. Most of the ingredients were fresh except for some of the herbs like parsley. The bottom line, however, is that it sure makes food prep easy
most of the meals are decent quality with good instructions. Our only complaint really is that they don't always send organic and don't let you know until you receive the box.
The food is overall fabulous! We have learned various ingredients that are not our preference through trying the variety. I especially love that the meal ingredients come portion sized. No buying a huge jar of a spice to only use 1 teaspoon in a recipe one time. In the end, it feels less wasteful. The app isn’t the easiest to navigate and having a problem to report isn’t very easy to find either, but by the time you figure it out they are great at giving it attention. Our boxes come via UPS delivery and many times it’s an extra day late, which I don’t feel comfortable with. I couldn’t say whether a different delivery method would alleviate this issue. We are red meat eaters and it appears most of the recipe choices containing red meat are at an extra charge. We just end up eating out when we are craving a red meat meal. Overall, we LOVE getting our boxes and have thoroughly enjoyed 95% of our meals. We already have our top favorites that we pick often! Worth the money in the end!
Ingredients are missing at times. There seems to be a reliance on sour cream which is not at all healthy, (ask people to use their own yogurt). It would be nice to have options for spicy meals. I do like the use of leeks as most people are not that familiar with them and the use of nuts and dried fruits.
I really enjoy the variety of flavors of the meals and not having to think about what to cook. However the portion sizes of most of the meals are really too small for dinner, our main meal of the day. I usually supplement the portions with extra rice or vegetables. A case in point was this week’s pork and green beans meal. A 5 ox boneless pork chop and a hand full of green beans does not make a dinner meal. The sauce and flavors were good, but I made rice to go with it so we had enough to eat. The vegetarian meal we had this week had plenty in relation to portion size. So I do like the meals but wish the portions were just a little larger.
I like the food and the portions and the ingredients are good. I have had good experiences
The meals in this plan are mostly very good, and delivery is on the scheduled day. We have had a few experiences with veggies that were not ideal, and have had a couple of meals we didn’t like, but that is probably to be expected. The spices they use, while tasty, can get a bit repetitive. Meal prep can take longer than the 30 minutes they claim, but all ingredients are healthy and real.
I like the recipes and flavors. I think the price point is a bit higher than some other services and I don’t like that I have money in my wallet that can’t be used with a current promotion. I recently got $15 worth of free items from the store which I very much appreciated. It allowed me to try some of the chocolate shakes I was looking at. If it weren’t for the higher cost, it would be 5 stars for sure. (And if I could do 1/2 stars, I would...)
Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality. Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
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