Price has increased
Price has increased. Was the lower price introductory for a certain amount of weeks? I’m deciding whether to cancel, I will let you know.

Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality. Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
Green Chef US receives a generally positive reception, with many consumers praising the delicious and healthy meals offered. Reviewers highlight the quality of the food and appreciate the minimal waste generated from their meal plans.
However, there are notable complaints regarding customer service, particularly issues with subscription cancellations and delivery flexibility. Some customers express frustration over receiving meals that do not accommodate dietary restrictions, such as allergies, and mention that the pricing can feel steep, especially when substitutions for organic ingredients occur. While many enjoy the cooking experience and the variety of recipes, others are disappointed by thawed deliveries and occasional food quality concerns. Overall, Green Chef US is well-regarded for its meals but faces challenges in service and customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.9 | 55 |
| Oct 24 | 3.4 | 50 |
| Nov 24 | 3.9 | 67 |
| Dec 24 | 3.9 | 42 |
| Jan 25 | 3.9 | 79 |
| Feb 25 | 4.2 | 64 |
| Mar 25 | 4.2 | 96 |
| Apr 25 | 4.0 | 71 |
| May 25 | 4.1 | 45 |
| Jun 25 | 4.3 | 58 |
| Jul 25 | 3.8 | 38 |
| Aug 25 | 2.9 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The meals are delicious and easy to prep”
“Terrible customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 4.3 out of 5 (good) | 3.3 out of 5 (fair) | +4% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 |
Bottom line: Green Chef US is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.3).
500 reviews of Green Chef US. Filter by what matters to you.
Over a year ago
Price has increased. Was the lower price introductory for a certain amount of weeks? I’m deciding whether to cancel, I will let you know.
Over a year ago
Terrible customer service. Can’t cancel my subscription. Regular price box way way overpriced. Food is OK.
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Price has increased. Was the lower price introductory for a certain amount of weeks? I’m deciding whether to cancel, I will let you know.
Terrible customer service. Can’t cancel my subscription. Regular price box way way overpriced. Food is OK.
I missed my opportunity to cancel the box in time and it was going to be delivered on a day when we supposed to be out of town. I know, it is my fault. But i thought that my 5 days window barely expired so i would be able to at least reschedule delivery to another date… I called customer service on Monday and the box supposed to be delivered on Friday. Basically 5 days in advance…And they could not accommodate me with delivery. I was not even insisting on cancellation of the order. I wanted to see if it could be delivered sooner or couple of days later. The person who was on the phone kept saying that I am out of my 5 days window and they can not do anything for me.. yes, i know i am out of my 5 days window, that is why i am calling customer service…. But even me calling 5 days in advance they could not help me to move my delivery date. Very frustrating! Now my box will be spoiled while waiting for me… Because they were not being flexible and accommodating , i had to cancel my account with them.
I love Green Chef because the meals are delicious and healthy and at the end of the week, I have very little waste for my trash day. Of two months of meals there has only been one portion that we didn’t care for. That was a kale dish with cream cheese added. I hesitated putting it in but followed the recipe instead. Out of 24 or more meals, I’d say not liking only one is fantastic. Thank you !!
While the food was delicious it was always thawed upon delivery. Do not utilize if you live in the South in the summer. Also, you cannot get meals for one. Not acceptable. And when you do cancel the person reads from a script. The chatbot doesn’t work and they do t acknowledge emails.
Of all the meal services that I’ve tried, green chef is my favorite as far as the quality of the food. It’s a fairly expensive, but occasionally I managed to have a friend sign up, which will give me a financial discount. One other thing about green chef is, it is helped me to enjoy cooking a little bit more. I am a pescatarian and I only eat fish once a week. Green chef, has many vegetarian options to go along with a fish of the week for me.
The meals are delicious and easy to prep. The only downside would be not being able to limit suggested meals according to food allergies. Each week I have to look at each meal and replace with a different meal that does not contain ingredients that my family is allergic to. Other providers give the option to limit the choices according to foods that need to be avoided making the process quicker
I have a tree nut allergy and try to view all ingredients but when I don’t select the meals you continue to send me meals with nuts. This last week, cashews. It is disappointing.
I ordered meals but didn’t read the site enough to realize that I would have to cook the meals. I intended on ordering meals that were already prepped so I was a bit disappointed that I had to cook the meals. I already cook/meal prep so ordering these types of meals defeated the purpose. Cooking is what I was trying to avoid! That being said, since I already had it delivered I of course utilized the meals. They were DELISH!!! Didn’t save on prep time but it was worth the 30 minutes to put them together. I did cancel my plan because cooking isn’t wasn’t what I want but the meals did taste great!!! If you’re looking for tasty quick meals to cook…you’re in the right place!
The recipes are delicious and the customer service has been great!
The company is very misleading.Where do I even begin. I paid for an organic meal plan and half of the time I would get a note stating we're out of organic but here's a non organic item. No credit or anything. Missing recipes constantly. Veggies look all decrepit and nasty. A couple of times had lemons that was rotten. Missing ingredients. Avoid these scam artists like the plague. A complete waste of money
Love the food, great way to learn how to cook Mediterranean. Wish I could just purchase some of the spices separately.
food poisoning issues with an order
Potatoes were soft. Non organic items included with no price adjustment. I thought the price was outrageous
I enjoyed Green Chef when I first began using their food service but I have become very tired of it. The better options always have an upcharge. The meals that are included in the base price are typically vegan, turkey, pork or chicken bowls. Every recipe is 2 servings, which would be great if I didn't live alone. The leftovers (2nd serving) never are as good as the day it is prepared. My set delivery day is Thursdays. I had planned a trip to the beach on the Friday following the latest scheduled delivery, which I had planned to take with me. It never arrived before I left town. Therefore my box of fresh food was delivered more than 24 hours later than expected only to sit there and rot. What a waste!
I ask that I net receive pork and was ssent pork. Tw boxes was missing seasonings
Found a live spider in the bag of broccoli I opened for my meal. Customer service was very poor…. Getting in touch with someone is very difficult. When I finally did I got a $6 credit toward future meal…. In other words nothing was done! They said unless I was poisoned it was really not worth contacting me.
This has changed my life! First, less trips to the store therefore less impulse buys and wasting money and food. The packaging is perfect. The tastes are different than my usual and I love them. Prep is fun, clean up is easy. It has honestly made the 4:00 “what’s for dinner” a thing of the past! Thank you!
Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality. Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
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