Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality.
Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
Green Chef US receives a generally positive reception, with many consumers praising the delicious and healthy meals offered. Reviewers highlight the quality of the food and appreciate the minimal waste generated from their meal plans.
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However, there are notable complaints regarding customer service, particularly issues with subscription cancellations and delivery flexibility. Some customers express frustration over receiving meals that do not accommodate dietary restrictions, such as allergies, and mention that the pricing can feel steep, especially when substitutions for organic ingredients occur. While many enjoy the cooking experience and the variety of recipes, others are disappointed by thawed deliveries and occasional food quality concerns. Overall, Green Chef US is well-regarded for its meals but faces challenges in service and customer satisfaction.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.0
1,000
100%
-0.1
● Low
4.0 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.0▼ 0.1
12-month avg
4.0
All-time
4.0
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
3.9
55
Oct 24
3.4
50
Nov 24
3.9
67
Dec 24
3.9
42
Jan 25
3.9
79
Feb 25
4.2
64
Mar 25
4.2
96
Apr 25
4.0
71
May 25
4.1
45
Jun 25
4.3
58
Jul 25
3.8
38
Aug 25
2.9
10
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 371 positive reviews
Easy to use31%
114 mentions
Delivery19%
69 mentions
Quality16%
60 mentions
Selection16%
59 mentions
“The meals are delicious and easy to prep”
On “Easy to use” · Aug 2, 2025
Top complaintsof 71 negative reviews
Customer service42%
30 mentions
Cancellation41%
29 mentions
Delivery31%
22 mentions
Refund17%
12 mentions
“Terrible customer service”
On “Customer service” · Aug 5, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
Overall rating and review count for this company and similar companies
I love Green Chef because the meals are delicious and healthy and at the end of the week, I have very little waste for my trash day. Of two months of meals there has only been one portion that we didn’t care for. That was a kale dish with cream cheese added. I hesitated putting it in but followed the recipe instead. Out of 24 or more meals, I’d say not liking only one is fantastic. Thank you !!
Of all the meal services that I’ve tried, green chef is my favorite as far as the quality of the food. It’s a fairly expensive, but occasionally I managed to have a friend sign up, which will give me a financial discount. One other thing about green chef is, it is helped me to enjoy cooking a little bit more. I am a pescatarian and I only eat fish once a week. Green chef, has many vegetarian options to go along with a fish of the week for me.
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This has changed my life! First, less trips to the store therefore less impulse buys and wasting money and food. The packaging is perfect. The tastes are different than my usual and I love them. Prep is fun, clean up is easy.
It has honestly made the 4:00 “what’s for dinner” a thing of the past! Thank you!
Very helpful service. Price is reasonable. The quality of the food, seasonings provided, and taste was fresh. Helped me with my health, weight loss journey. Had to cancel only due to my budget.
I rarely took the time to make a proper meal. The times I did I spent too much money and wasted a lot of food. Admittedly I am not a talented cook. Green Chef recipes are great for me because they have clear and easy to follow directions. I don’t waste any food. The deliveries consistently come on time. There is a large variety of recipes to choose from. I am a vegetarian and my husband is not. We both have great choices when choosing meals. The recipes are for two people which means for us we make a meal (veg/meat) then we each have dinner for two days.
Works great.
All the packing material is recyclable. The only part that I’m not sure what to do with is the non-toxic gel inside the cold packs. I’ve been emptying it into a cardboard box then throwing it in the trash. If you’re looking for tasty meals without having to shop and plan your recipes, this is a fantastic option.
We love everything about your products and service. It has introduced us to new seasoning and flavor blends. The meat and produce is so fresh. It is the first time I've used this kind of food plan and so do not have a comparison. But won't be shopping around because we like Green Chef.
Love plant based meals. Calories abit high but liking flat breads and tacos. Fun using recipes to learn better cooking skills, use of legumes and great seasoning.
I switched to Green Chef a couple of months ago. Due to a recently diagnosed autoimmune disease, I was looking for a Mediterranean meal plan that was also gluten free. I had been on a multitude of plans from Blue Apron to Sun basket, Factor to Methodology, Hungryroot to Martha Stewart. I have to admit, I love the variety of options with Green Chef, the ease of prep (20 minutes or less) the taste of the food and how every ingredient is portioned to avoid waste. I am eating vegetables with every meal (I even acquired a taste for Kale) and for the first time in a long time, I am able to lose weight. In the last two months, there was only 1 meal we did not like. I usually switch to a different plan after 6 months due to getting bored with the same menu. I am hopeful it will be different this time.
My deliveries arrive in perfect timing. We enjoy the multiple layers of flavor in the meals. Instructions are easy to follow and easy to adjust if wanted.
Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality.
Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.