Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality. Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
Green Chef US receives a generally positive reception, with many consumers praising the delicious and healthy meals offered. Reviewers highlight the quality of the food and appreciate the minimal waste generated from their meal plans.
However, there are notable complaints regarding customer service, particularly issues with subscription cancellations and delivery flexibility. Some customers express frustration over receiving meals that do not accommodate dietary restrictions, such as allergies, and mention that the pricing can feel steep, especially when substitutions for organic ingredients occur. While many enjoy the cooking experience and the variety of recipes, others are disappointed by thawed deliveries and occasional food quality concerns. Overall, Green Chef US is well-regarded for its meals but faces challenges in service and customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.9 | 55 |
| Oct 24 | 3.4 | 50 |
| Nov 24 | 3.9 | 67 |
| Dec 24 | 3.9 | 42 |
| Jan 25 | 3.9 | 79 |
| Feb 25 | 4.2 | 64 |
| Mar 25 | 4.2 | 96 |
| Apr 25 | 4.0 | 71 |
| May 25 | 4.1 | 45 |
| Jun 25 | 4.3 | 58 |
| Jul 25 | 3.8 | 38 |
| Aug 25 | 2.9 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The meals are delicious and easy to prep”
“Terrible customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 4.3 out of 5 (good) | 3.3 out of 5 (fair) | +4% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 |
Bottom line: Green Chef US is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.3).
500 reviews of Green Chef US. Filter by what matters to you.
The meals are delicious and easy to prep. The only downside would be not being able to limit suggested meals according to food allergies. Each week I have to look at each meal and replace with a different meal that does not contain ingredients that my family is allergic to. Other providers give the option to limit the choices according to foods that need to be avoided making the process quicker
I ordered meals but didn’t read the site enough to realize that I would have to cook the meals. I intended on ordering meals that were already prepped so I was a bit disappointed that I had to cook the meals. I already cook/meal prep so ordering these types of meals defeated the purpose. Cooking is what I was trying to avoid! That being said, since I already had it delivered I of course utilized the meals. They were DELISH!!! Didn’t save on prep time but it was worth the 30 minutes to put them together. I did cancel my plan because cooking isn’t wasn’t what I want but the meals did taste great!!! If you’re looking for tasty quick meals to cook…you’re in the right place!
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Overall a great service and product. The recipes are delicious and make life simpler when preparing delicious and nutritious meals. I would prefer the meals to have a bigger serving of veggies, but that is personal preference. I gave 4 starts instead of 5 because I regularly have received spoiled or missing ingredients. This typically happens at least once per box.
I love the green chef and I probably will sign up again. I just was getting too frequent and they’re replacing the pork menu with chicken and I really like pork.
It's the best meal service I've experience so far, and there's room for improvement. Photos of meals are misleading and often lack in adequate vegetable nutrition and require you to make your own side salad or purchase an additional one from the program--which I find incredibly frustrating given the price point. Non-organic substitutions are made regularly--without cost savings being forwarded to the consumer. I do love the fact that all the ingredients are bagged together so I don't have to spend 5 minutes looking for or gathering ingredients. I also like that the ingredient are pre-measured for the most part, another big time saver.
I am Gluten Sensitive and eat Gluten free. The meals are so yummy and I can trust they are GF. I haven’t had any issues. I love the heat and eat ones! I’ve received some boxes that either were missing something or the vegetables were going bad. However, they have given me a credit each time. That’s why I only gave them 4 stars. I have always planned our meals and this makes it so much easier!
I enjoy trying some of the more ethnic recipes which are tasty and require ingredients that I wouldn’t normally have on hand. If typical American-style recipes are chosen, the customer is probably paying too much for recipes they could make without the meal plan.
Great food and recipes and is our favorite box meal program so far- only took a star off because our box this week came with half of our order missing and that stinks when you can’t get it remedied for the week to have the meals - but at least I received a refund for the mistake
The food has been excellent. There have only been a couple recipes we didn’t like. The instructions are easy and accurate. The portions are just right. I wish I could switch out some of the chicken dishes for pork as I am allergic to chicken but that’s not terrible. There are always plenty of choices. I haven’t had any reasons to contact customer support so I can’t review that. Good news because it means I haven’t had any issues.
it’s just enough for two. the protein is always great quality The produce so fresh and delicious. So healthy The spices spot on and so full of flavor. Meals so easy to put together usually w/i 1/2 hour. love it
Good recipes, and good quality products for the most part, although the portions are very small. The bell pepper I received was unusable, it was completely mushy and had a transparent quality like it had been frozen previously. To keep things fresher, Green Chef - don’t cheap out and send half of a vegetable. It’s common knowledge that cutting produce produce has a drastically shorter shelf life. A few of the items were conventional, not organic (little notes indicated this.) I would definitely not mind this except that the cost is the same for the consumer even though GC saves money. They should do something to make it more balanced, perhaps a free item or a discount on the next box. This is one of the more expensive meal kits so I just expected more.
Meals are well designed, easy to prepare and delicious. It is frustrating to find so many times that ingredients are missing or fresh produce is in unsatisfactory condition or sometimes rotting. Customer service is polite and applies credit to compensate but it defeats the purpose of you have to go buy something as a replacement. I have found this to be a problem across the board with every meal service I have subscribed to so it is not only Green Chef
We’ve been mostly satisfied with our newest green chef subscription. If you are trying to eat strictly vegan it won’t be easy. Several recipes have cheese, and other items for the sauces that have animal products already in them. We are simply removing some of the ingredients for a 1/2 portion of the meals.
We’ve been using Green Chef for a while and are generally very happy with the service. We get three meals a week and deliveries have always been on time and well packaged. The ingredients arrive fresh and the recipes are flavorful and easy to follow. We enjoy the variety and find the meals satisfying. One small thing we’ve noticed is that not all the ingredients are organic, which we expected more consistently. It’s not a major issue for us, but worth mentioning. Overall, Green Chef has been a convenient and enjoyable way to cook at home and we look forward to our meals each week.
Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality. Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
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