Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality.
Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
Green Chef US receives a generally positive reception, with many consumers praising the delicious and healthy meals offered. Reviewers highlight the quality of the food and appreciate the minimal waste generated from their meal plans.
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However, there are notable complaints regarding customer service, particularly issues with subscription cancellations and delivery flexibility. Some customers express frustration over receiving meals that do not accommodate dietary restrictions, such as allergies, and mention that the pricing can feel steep, especially when substitutions for organic ingredients occur. While many enjoy the cooking experience and the variety of recipes, others are disappointed by thawed deliveries and occasional food quality concerns. Overall, Green Chef US is well-regarded for its meals but faces challenges in service and customer satisfaction.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.0
1,000
100%
-0.1
● Low
4.0 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.0▼ 0.1
12-month avg
4.0
All-time
4.0
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
3.9
55
Oct 24
3.4
50
Nov 24
3.9
67
Dec 24
3.9
42
Jan 25
3.9
79
Feb 25
4.2
64
Mar 25
4.2
96
Apr 25
4.0
71
May 25
4.1
45
Jun 25
4.3
58
Jul 25
3.8
38
Aug 25
2.9
10
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 371 positive reviews
Easy to use31%
114 mentions
Delivery19%
69 mentions
Quality16%
60 mentions
Selection16%
59 mentions
“The meals are delicious and easy to prep”
On “Easy to use” · Aug 2, 2025
Top complaintsof 71 negative reviews
Customer service42%
30 mentions
Cancellation41%
29 mentions
Delivery31%
22 mentions
Refund17%
12 mentions
“Terrible customer service”
On “Customer service” · Aug 5, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
Overall rating and review count for this company and similar companies
Good quality food and the mostly vegetarian meals we choose have great flavor and are filling. Love that the recipe instructions are clear enough for my male partner to cook so I get a break from meal planning and cooking on the weeks we get Green Chef! Deliveries show up on the scheduled day. We have been using this service for 6 months after another brand had significant delivery problems.
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The recipes are very easy and delicious. I appreciate that the food is organic. They give you the right amount of ingredients which really saves me from over buying at the grocery store. Also, I am able to adjust my delivery in advance. I highly recommend it.
As a pescatarian, it is difficult to find good meals and except for the fact that I've found Barramundi to be too tough, I've really enjoyed the salmon, tilapia & shrimp meals. I believe I have a tofu meal coming up in the future for me to try out. Are they any other fish you expect to offer in the future?
The service is great, I get what I ordered. I had an issue one time and they immediately gave me a credit for missing items plus additional credits for the inconvenience.
To date every dish I’ve chosen has been very tasty.
It’s so nice to have everything you need in one bag.
Several times some of the produce has been less than fresh due to shipping times but Green Chef has always made it right.
Good packaging and a few things that you do better than,say, Hello Fresh. Better: garlic vacu-sealed. Not better: chopped onions or peppers in plastic bag.
We’ve been using Green Chef for about 4 months now, and it’s hands down our favorite meal delivery service. We’re on the Mediterranean plan, and it’s everything we’ve been looking for: healthy, low carb, and full of flavor. The meals are savory and satisfying without compromising on taste or nutrition. Unlike other services, Green Chef doesn’t sacrifice health for flavor—every dish feels like a treat.
Honestly, we’ve had too many favorite meals to choose just one. Whether it’s the vibrant Mediterranean spices or the deliciously fresh ingredients, we’re always excited to cook and eat.
After trying several meal services in the past few years, we were constantly frustrated with late deliveries, missing ingredients, and even rotten food. But with Green Chef, everything has been spot on, from the timing of deliveries to the quality of the ingredients. No more worrying about spoiled produce or poorly designed recipes.
If you’ve been disappointed by other meal delivery services, I wholeheartedly recommend Green Chef. It’s reliable, healthy, and makes mealtime a breeze!
Love the recipes. Only complaint is that sometimes one of the more perishable ingredients does not hold up well when I get to that dinner. Other than that infrequent issue, I LOVE the meals and the tasty mix of ingredients that I would never think to put together
All green chef’s ingredients are fresh and appropriate quantities. Meals are delicious with lots of flavor! Their menus are vast and have lots of diet options!💪💕
Green Chef, although a little more expensive, has by far the best quality food and the best organization of the delivered meals of ANY food delivery service. And I've tried just about all of them. I love the way all the ingredients for each meal are in their own bags. My only suggestions would be to have more variety of seafood and more "basic" meals, like plain spaghetti and meatballs, meatloaf, etc.; dishes my mom used to make :-).
I’ve tried a few different food delivery companies. Green Chef not only delivers great meals, but they also have great customer service above other companies I’ve tried. I highly recommend Green Chef.
Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality.
Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.