Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality.
Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
Green Chef US receives a generally positive reception, with many consumers praising the delicious and healthy meals offered. Reviewers highlight the quality of the food and appreciate the minimal waste generated from their meal plans.
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However, there are notable complaints regarding customer service, particularly issues with subscription cancellations and delivery flexibility. Some customers express frustration over receiving meals that do not accommodate dietary restrictions, such as allergies, and mention that the pricing can feel steep, especially when substitutions for organic ingredients occur. While many enjoy the cooking experience and the variety of recipes, others are disappointed by thawed deliveries and occasional food quality concerns. Overall, Green Chef US is well-regarded for its meals but faces challenges in service and customer satisfaction.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.0
1,000
100%
-0.1
● Low
4.0 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.0▼ 0.1
12-month avg
4.0
All-time
4.0
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
3.9
55
Oct 24
3.4
50
Nov 24
3.9
67
Dec 24
3.9
42
Jan 25
3.9
79
Feb 25
4.2
64
Mar 25
4.2
96
Apr 25
4.0
71
May 25
4.1
45
Jun 25
4.3
58
Jul 25
3.8
38
Aug 25
2.9
10
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 371 positive reviews
Easy to use31%
114 mentions
Delivery19%
69 mentions
Quality16%
60 mentions
Selection16%
59 mentions
“The meals are delicious and easy to prep”
On “Easy to use” · Aug 2, 2025
Top complaintsof 71 negative reviews
Customer service42%
30 mentions
Cancellation41%
29 mentions
Delivery31%
22 mentions
Refund17%
12 mentions
“Terrible customer service”
On “Customer service” · Aug 5, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
Overall rating and review count for this company and similar companies
This is my second time trying Green Chef. This time I have noticed some meals are not complete. Some I have to add a vegetable because the one in meal is so tiny. Some meals need a carb added also. Maybe it's just the style of meal it is. I would like if you added an option for additional carb or veggie.
The quality of the meats isn’t what it used to be when I subscribed a couple years ago. My first box had pork that was super tough so I switched away from pork to chicken and I’ve found that the chicken has a lot of fat and grizzle on it (last two shipments anyway) I’ll try again this week as it could have been just a one time thing but if it’s the same, I will be canceling due to quality of the meats.
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It's a very useful service, especially for disabled people. It would be more so if we could select food allergies that were automatically applied when the weekly meals were chosen for us - so we didn't accidentally wind up with the wrong ingredients in our meals if we are unable to choose them ourselves that week. More alternatives for swapping would be nice; Ie cabbage for kale, quinoa or rice for couscous, etc. I would give a higher ranking if I were able to receive meals any day of the week and not just Wed thru Friday and if the veggies in the meal kits weren't often wilted and bruised. Sometimes they're not even usable.
I like the recipes, and the products have been good. The produce seems to always be fresh.
The only concern, or change I would like to see is the portions being bigger. The portions are very small, and many times, I have to make an additional side dish of my own, in order to have a complete dinner. Also, anytime there is sauce involved, it's the same thing. The sauce to top a protein usually only consists of about a tablespoon per dish. Hardly enough.
I may need to try other food delivery services for comparison, if Green Chef does not change portion sizes.
It would be great if there were some lower carb options. Many of us on Keto are at 30 grams of carbs a day. So 20grams or more in a meal is too high. More greens less carrots.
I’ve received the food on time and it’s always fresh and good. This past time, I was given a recipe with the wrong ingredients or the ingredients without a recipe whichever way you look at it.
Overall, I was pleased with my recent meals—three out of four were really good! However, I wanted to share a couple of issues I encountered:
One meal included rotten artichokes (cooked on the first day), which I had to replace with my own.
Another meal came with a lime that had bruised, rough skin, making it unusable for zesting.
The meals are tasty and easy but side portions don’t match photos
The meals are tasty and easy to prepare. However, the amount of ingredients provided does not match the photos of the completed dish. I supplement with my own ingredients. Also the pork cutlet pack was leaking and soiled the other items.
Recipes have too similar a flavor profile. In one week, there shouldn’t be two Harissa based recipes. More variety in the flavor profile would be a welcome change.
I generally like the recipes and you have healthier options.
I wish we got a reminder before it’s too late to edit & deliveries shipped because there have been a few times I forgot to edit & could t eat the meals that were sent. It’s more expensive than some other meal kits, so when I can’t even eat it, it’s frustrating.
Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality.
Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.