Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality. Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
Green Chef US receives a generally positive reception, with many consumers praising the delicious and healthy meals offered. Reviewers highlight the quality of the food and appreciate the minimal waste generated from their meal plans.
However, there are notable complaints regarding customer service, particularly issues with subscription cancellations and delivery flexibility. Some customers express frustration over receiving meals that do not accommodate dietary restrictions, such as allergies, and mention that the pricing can feel steep, especially when substitutions for organic ingredients occur. While many enjoy the cooking experience and the variety of recipes, others are disappointed by thawed deliveries and occasional food quality concerns. Overall, Green Chef US is well-regarded for its meals but faces challenges in service and customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.9 | 55 |
| Oct 24 | 3.4 | 50 |
| Nov 24 | 3.9 | 67 |
| Dec 24 | 3.9 | 42 |
| Jan 25 | 3.9 | 79 |
| Feb 25 | 4.2 | 64 |
| Mar 25 | 4.2 | 96 |
| Apr 25 | 4.0 | 71 |
| May 25 | 4.1 | 45 |
| Jun 25 | 4.3 | 58 |
| Jul 25 | 3.8 | 38 |
| Aug 25 | 2.9 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The meals are delicious and easy to prep”
“Terrible customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 4.3 out of 5 (good) | 3.3 out of 5 (fair) | +4% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 |
Bottom line: Green Chef US is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.3).
500 reviews of Green Chef US. Filter by what matters to you.
I think the meal kits are fantastic. I really enjoy trying the new dishes and then very pleased with the fact that there’s no leftovers. There is no waste of food. I have had too late shipments and I was compensated with a gift card on an upgrade only. If you are working with an intermittent fasting diet, sometimes the portion is not conducive to one meal a day.
food is good a few times we have gotten produce that was not good and also missing some spices. Did sent emails but no response back. So now we just suck it up and don't say anything.
I like the food. But 3 times now ingredients were missing from the box. Mostly spice packets. It's very annoying when it happens. I do check off the ingredient list for each order. Is there something that can be done about this?
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Repeatedly I get ingredients that are spoiled by the time i use them, which is within a week because I get another order then. It's supposed to make things easy but if I have to run to the store to replace things like potatoes, peppers or tomatoes it makes it frustrating
The recipes have been great. However the only issue I have had is with the green peppers. When they are pre-cut in half, they are slimy. The last order that contained whole peppers, the peppers were already starting to rot and were soft and mushy. I had to throw them out. Green chef responded right away and refunded some of the cost of the meals. I really appreciate that. I hope that quality control will be more involved in vegetable selection and meal packing, making sure everything is fresh.
We really like the food - only complaint is lately the organic vegetables have not been very fresh - specifically the green beans and zucchini. The recipes and taste of the food are excellent!
We’re loving our Green Chef! The meals are quick and easy for our long days and the flavors are great! The only issue we’ve had is that there have been 2 boxes that had a missing ingredient. Luckily we had the missing ingredient at home for one and made a tasty substitution for the other.
I appreciate most of the meals. While I understand the packaging being so bulky, it is a pain to break down. I do not see this being sustainable for the long run though for me. Salmon is terrible and shrimp meals are usually always tasty and still have a good taste when reheated. Steak, salmon, chicken are not good leftovers if they have to be reheated.
Overall very good quality food with delicious spices and recipes. We always enjoy our meals. I usually need to add vegetables because a true mediterranean diet has mostly veggies and a small serving of meat. Wish there were more veggies in the pack. Suggestion: Allow customer to choose their own dressings for the pack as I can't eat ones with eggs and my husband dislikes creamy ones.
Food is delicious. Creative, unusual, tastes good. Produce and ingredients are fresh and beautiful each time. Packaged well; organized; easy to sort and follow recipes. Only downside that I've found is that it is rather expensive.
I love cook with Green Chief just please stop with the nuts can I get away yo make sure they don't get included
The only thing I dont like is the upcharge for certain meals. Charging an extra $10/person fir steak, shrimp, annd bow some chicken meals feels like nickel and diming and limits my choices. Id rather you raise the overall price and let me pick from the whole menu. The food is excellent and very healthy. The recipes have great variety and are fresh and new. I love learning all these new ways to make vegetables that my family actually likes and will eat.
Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality. Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
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