Hinge Outlet, Inc. is a specialized provider of a comprehensive range of door hinges and hardware, catering to both residential and commercial applications. Their inventory includes various types of hinges such as spring hinges, ball bearing hinges, and concealed door hinges, as well as essential door hardware like locks, knobs, and levers. The company aims to meet the diverse needs of homeowners, contractors, and builders by offering high-quality products designed for durability and functionality.
Customers can explore an extensive selection of products on the Hinge Outlet website, hingeoutlet.com, where they can find resources and guides to assist with hinge selection and installation. With a focus on delivering a wide variety of options, including specialty hinges and accessories, Hinge Outlet is positioned to serve individuals and businesses looking for reliable solutions in door hardware.
Hinge Outlet receives high praise for its easy ordering process and excellent product quality, with many reviewers noting the superior hinges compared to big box stores. Customers appreciate the fast delivery and the wide selection available on the website, often highlighting the efficient customer service that promptly resolves issues, such as shipping errors.
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However, some consumers express dissatisfaction regarding order fulfillment, with a few mentioning problems like receiving incorrect items or not receiving timely responses to inquiries about product dimensions. Despite these occasional complaints, the overall sentiment remains overwhelmingly positive, with many stating they would return for future purchases. Hinge Outlet is recognized as a reliable source for quality hinges and accessories, making it a favored choice among consumers.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
1,000
100%
+0.2
● Low
4.6 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.6▲ 0.2
12-month avg
4.5
All-time
4.6
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.8
51
Sep 24
4.6
43
Oct 24
4.3
43
Nov 24
4.3
33
Dec 24
4.9
45
Jan 25
4.6
53
Feb 25
4.5
55
Mar 25
4.3
49
Apr 25
4.3
35
May 25
4.3
43
Jun 25
4.8
49
Jul 25
4.7
19
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 437 positive reviews
Easy to use30%
132 mentions
Fast & efficient29%
127 mentions
Delivery22%
95 mentions
Customer service20%
87 mentions
“Ordering is very easy, fast and efficient”
On “Easy to use” · Jul 10, 2025
Top complaintsof 53 negative reviews
Shipping21%
11 mentions
Never received19%
10 mentions
Customer service11%
6 mentions
Installation9%
5 mentions
“Also, the shipping took over 2 weeks”
On “Shipping” · Apr 1, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Improvement.
Overall rating and review count for this company and similar companies
Hinge Outlet offers a wide selection of products at reasonable prices. Their website is user friendly and easy to navigate; the check-out process was straightforward and uncomplicated. I was able to find what I needed quickly and efficiently without being confused or sidetracked by irrelevant "pop ups" or other distractions.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I looked at other sites to order from. They were much more expensive and did not have the quantity of hinges that I needed.
Hinge Outlet had the brand, price, and quantity! I didn't have to search any further.
Easy to order, had an old computer desk with tired hinges. Didn't know the Hinge Outlet existed, solved a small but irritating issue. Hurray!! Thanks a bunch.
Bi-fold door hinges that were ordered online matched the online illustration, were received in a timely manner, and functioned well (and continue to do so) after installation.
Hinge Outlet, Inc. is a specialized provider of a comprehensive range of door hinges and hardware, catering to both residential and commercial applications. Their inventory includes various types of hinges such as spring hinges, ball bearing hinges, and concealed door hinges, as well as essential door hardware like locks, knobs, and levers. The company aims to meet the diverse needs of homeowners, contractors, and builders by offering high-quality products designed for durability and functionality.
Customers can explore an extensive selection of products on the Hinge Outlet website, hingeoutlet.com, where they can find resources and guides to assist with hinge selection and installation. With a focus on delivering a wide variety of options, including specialty hinges and accessories, Hinge Outlet is positioned to serve individuals and businesses looking for reliable solutions in door hardware.