Hinge Outlet, Inc. is a specialized provider of a comprehensive range of door hinges and hardware, catering to both residential and commercial applications. Their inventory includes various types of hinges such as spring hinges, ball bearing hinges, and concealed door hinges, as well as essential door hardware like locks, knobs, and levers. The company aims to meet the diverse needs of homeowners, contractors, and builders by offering high-quality products designed for durability and functionality. Customers can explore an extensive selection of products on the Hinge Outlet website, hingeoutlet.com, where they can find resources and guides to assist with hinge selection and installation. With a focus on delivering a wide variety of options, including specialty hinges and accessories, Hinge Outlet is positioned to serve individuals and businesses looking for reliable solutions in door hardware.
Hinge Outlet receives high praise for its easy ordering process and excellent product quality, with many reviewers noting the superior hinges compared to big box stores. Customers appreciate the fast delivery and the wide selection available on the website, often highlighting the efficient customer service that promptly resolves issues, such as shipping errors.
However, some consumers express dissatisfaction regarding order fulfillment, with a few mentioning problems like receiving incorrect items or not receiving timely responses to inquiries about product dimensions. Despite these occasional complaints, the overall sentiment remains overwhelmingly positive, with many stating they would return for future purchases. Hinge Outlet is recognized as a reliable source for quality hinges and accessories, making it a favored choice among consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 51 |
| Sep 24 | 4.6 | 43 |
| Oct 24 | 4.3 | 43 |
| Nov 24 | 4.3 | 33 |
| Dec 24 | 4.9 | 45 |
| Jan 25 | 4.6 | 53 |
| Feb 25 | 4.5 | 55 |
| Mar 25 | 4.3 | 49 |
| Apr 25 | 4.3 | 35 |
| May 25 | 4.3 | 43 |
| Jun 25 | 4.8 | 49 |
| Jul 25 | 4.7 | 19 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Ordering is very easy, fast and efficient”
“Also, the shipping took over 2 weeks”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Improvement.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | −3% | 1,000 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.1 out of 5 (good) | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.8 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | — | 3.2 out of 5 (fair) | 1.2 out of 5 (poor) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Hinge Outlet is #3 of 5 on overall rating in this group.
500 reviews of Hinge Outlet. Filter by what matters to you.
Over a year ago
Ordering is very easy, fast and efficient. Delivery time excellent
Over a year ago
First time using y’all . I can comment better once I receive my order .
Over a year ago
I ordered a single set of drawer slides and when shipped, I received the left side twice. I contacted Hinge Outlet and they immediately shipped out the other side. When I received the package, they... See more
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If you want good hinges then this is the place to buy from. Hinge Outlets products are far superior to the big box junk at your Lowes and Home Depot. I am partial to Penrod Hinges and they carry them in whatever sizes you would want. Have placed several orders with them and the fast shipping and the kind experience is second to none. I am certainly glad to buy from them.
Ordering is very easy, fast and efficient. Delivery time excellent
First time using y’all . I can comment better once I receive my order .
I ordered a single set of drawer slides and when shipped, I received the left side twice. I contacted Hinge Outlet and they immediately shipped out the other side. When I received the package, they actually shipped 2 right sides as well. That was above and beyond. I would highly recommend them.
easy, quick , and received just what i needed
Perfect merchant
Finding hinges that I've been looking for for 23 years! I used Google Lens, it identified them and brought me to your wonderful company. Would ABSOLUTELY buy from again!
Hinge Outlet's website s easy to use. They have a bigger selection, and their products are of quality I expect.
I completed my search for a simple piano hinge on this site, now knowing I will return for any further needs regarding a Huge Selection of accessories for doors, gates, cabinets and many more items, commercial and residential.
They had the hinges I was looking for and a great price.
I found the hinges I needed and they got here fast
We had a shipping problem, but they were very responsive and helped us out. The one disappointment was the quality of the slider knob on the latch. It was machined crooked. We couldn't attach it for our customer's gate looking like that, we were in a time crunch, so we ended up buying just the knob (from a different company), and machined it to replace the crooked one. Then it worked and looked great.
Very good customer service and response.
Very professional
we pulled up a previous order and it was quick to order another for a new client thanks!
Not happy. I called and asked for dimensions of hinge. I never received the email.
Outstanding support and quality. Hardware shipped quickly and arrived with no issues. Great customer support and extremely knowledgeable. Thank you
In stock and easy to find.
This was not a straight forward hinge replacement. I needed Left and Right hand hinges. Hinge Outlet help to make sure I ordered what I needed that allowed me to replace the old hinges.
Hinge Outlet, Inc. is a specialized provider of a comprehensive range of door hinges and hardware, catering to both residential and commercial applications. Their inventory includes various types of hinges such as spring hinges, ball bearing hinges, and concealed door hinges, as well as essential door hardware like locks, knobs, and levers. The company aims to meet the diverse needs of homeowners, contractors, and builders by offering high-quality products designed for durability and functionality. Customers can explore an extensive selection of products on the Hinge Outlet website, hingeoutlet.com, where they can find resources and guides to assist with hinge selection and installation. With a focus on delivering a wide variety of options, including specialty hinges and accessories, Hinge Outlet is positioned to serve individuals and businesses looking for reliable solutions in door hardware.
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