First time using y’all
First time using y’all . I can comment better once I receive my order .

Hinge Outlet, Inc. is a specialized provider of a comprehensive range of door hinges and hardware, catering to both residential and commercial applications. Their inventory includes various types of hinges such as spring hinges, ball bearing hinges, and concealed door hinges, as well as essential door hardware like locks, knobs, and levers. The company aims to meet the diverse needs of homeowners, contractors, and builders by offering high-quality products designed for durability and functionality. Customers can explore an extensive selection of products on the Hinge Outlet website, hingeoutlet.com, where they can find resources and guides to assist with hinge selection and installation. With a focus on delivering a wide variety of options, including specialty hinges and accessories, Hinge Outlet is positioned to serve individuals and businesses looking for reliable solutions in door hardware.
Hinge Outlet receives high praise for its easy ordering process and excellent product quality, with many reviewers noting the superior hinges compared to big box stores. Customers appreciate the fast delivery and the wide selection available on the website, often highlighting the efficient customer service that promptly resolves issues, such as shipping errors.
However, some consumers express dissatisfaction regarding order fulfillment, with a few mentioning problems like receiving incorrect items or not receiving timely responses to inquiries about product dimensions. Despite these occasional complaints, the overall sentiment remains overwhelmingly positive, with many stating they would return for future purchases. Hinge Outlet is recognized as a reliable source for quality hinges and accessories, making it a favored choice among consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 51 |
| Sep 24 | 4.6 | 43 |
| Oct 24 | 4.3 | 43 |
| Nov 24 | 4.3 | 33 |
| Dec 24 | 4.9 | 45 |
| Jan 25 | 4.6 | 53 |
| Feb 25 | 4.5 | 55 |
| Mar 25 | 4.3 | 49 |
| Apr 25 | 4.3 | 35 |
| May 25 | 4.3 | 43 |
| Jun 25 | 4.8 | 49 |
| Jul 25 | 4.7 | 19 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Ordering is very easy, fast and efficient”
“Also, the shipping took over 2 weeks”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Improvement.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | −3% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.1 out of 5 (good) | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.8 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | — | 3.2 out of 5 (fair) | 1.2 out of 5 (poor) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Hinge Outlet is #3 of 5 on overall rating in this group.
500 reviews of Hinge Outlet. Filter by what matters to you.
First time using y’all . I can comment better once I receive my order .
The product wasn't quite what I needed, as I was replacing hinge pins on 70 year old hinges. Their diameter wasn't as large as the original ones, but apparently those cannot be found anywhere. I am using them in two of the three original hinges because the two pins I replaced were bent.
Hinges were labeled as "in-stock" but were delayed and actually a direct ship from the factory. Customer service and response was quick when understanding new ship dates and communicating status
Unfortunately the hinges i need are not in stock and have to be ordered? So not a fan of a long wait… but they were kind enough to let me know and offer a refund it I chose not to wait.
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dificult tracking, small overcharge on sales tax. our state is 6% local is .05% you charged 6.5% plus .05%
Sent me the wrong size hinges but quickly sent me the right ones once I notified them. Hinge screws were really, really cheap. The heads broke off of 3 of the screws while installing them. I did pre drill the holes and still the heads broke off. I was screwing the screws in by hand. I have never had a screw head break off while screwing it in by hand.
Ok but I ordered on Oct 8 and order did not ship until Oct 11. Thats fine it take 2 bd to ship. But between that and using USPS it took 2 weeks to get my order...that way too long. Hinges were great though, exactly what I needed.
I liked the fast service on my hinge order but was disappointed with my order the Hinge Guide Booklet. Still don't have it. Also was disappointed that nice brace hinges don't come with screws.
Shipping cost too high.
Hinge Outlet, Inc. is a specialized provider of a comprehensive range of door hinges and hardware, catering to both residential and commercial applications. Their inventory includes various types of hinges such as spring hinges, ball bearing hinges, and concealed door hinges, as well as essential door hardware like locks, knobs, and levers. The company aims to meet the diverse needs of homeowners, contractors, and builders by offering high-quality products designed for durability and functionality. Customers can explore an extensive selection of products on the Hinge Outlet website, hingeoutlet.com, where they can find resources and guides to assist with hinge selection and installation. With a focus on delivering a wide variety of options, including specialty hinges and accessories, Hinge Outlet is positioned to serve individuals and businesses looking for reliable solutions in door hardware.
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