Hoover Fence Company is a well-established supplier of fencing materials, with over 40 years of experience in the industry. The company provides an extensive range of products, including commercial chain link fence kits, wood split rails, and motorized gate closers, catering to the diverse needs of contractors, retailers, and homeowners across the United States. Dedicated to delivering high-quality materials at competitive prices, Hoover Fence Company prioritizes customer satisfaction through knowledgeable sales support and excellent service. Their commitment to making the fence buying experience seamless has positioned them as a reliable choice for customers seeking fencing solutions and related accessories.
Hoover Fence Co. receives high praise for its exceptional customer service and fast shipping, with many reviewers highlighting the efficiency and helpfulness of the staff. Customers appreciate the quality of the products, noting that their orders are often delivered quickly and accurately.
Several people mention the ease of the ordering process, with one customer expressing gratitude for the company's patience in handling multiple order adjustments. However, there are some criticisms regarding specific product designs, such as the self-closing gate hinge, which some found problematic. Despite these minor issues, the overwhelming sentiment remains positive, with a strong emphasis on the company's commitment to customer satisfaction and quality service. Overall, Hoover Fence Co. is viewed favorably by the majority of its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 42 |
| Sep 24 | 4.8 | 22 |
| Oct 24 | 4.8 | 33 |
| Nov 24 | 4.9 | 22 |
| Dec 24 | 4.6 | 22 |
| Jan 25 | 4.9 | 19 |
| Feb 25 | 5.0 | 20 |
| Mar 25 | 4.7 | 22 |
| Apr 25 | 4.7 | 23 |
| May 25 | 4.4 | 31 |
| Jun 25 | 4.9 | 21 |
| Jul 25 | 4.8 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great product, fast shipping, excellent customer service”
“It was also shocking - the high cost of shipping and on a prior order, alternate shipping was thankfully priced out...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Building Materials.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | −2% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.2 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Hoover Fence Co. is #2 of 5 on overall rating in this group.
500 reviews of Hoover Fence Co.. Filter by what matters to you.
I worked with jeff on my order. He did a good job. Where the problem came in was the deliver. It was two days late from what I was told and I also had to go meet the driver 30 min from the location it was to be delivered and him follow me back to my location because he was lost. If not for him being a good person it would have been even worse. Tim
Great parts replacement and support for installation, thanks
great product and fast shipping, recommended.
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We order materials and it was delivered in time and as irdered
The website is easy to use and navigate. Customer service is exemplary.
Easy Shopping Experience
Great, Service was excellent
Hoover fence had what I needed and the it was shipped to very fast. They are very easy to work with too.
Ashley in customer service was great
Hoover Fence produces top tier hardware. I couldn't be happier. The shipping was prompt. This is rare company with exceptional customer service. Thank you Hoover!
Price reasonable and shipped promptly. The only issue was that I asked ahead of ordering if fasteners were included and was told they were. When order arrived the fasteners weren't included. To their credit HFC contacted me to explain their mistake and to offer to reimburse for fasteners. I am satisfied it was an honest mistake. Beyond that, I was impressed that they took the time to give me a detailed explanation for the oversight. Would definitely use them again.
Fast service on my order.
Hoover Fence responded to my questions right away, and order was received as discussed.
Sent the excellent product immediately. 5 stars.
Hoover Fence Company is a well-established supplier of fencing materials, with over 40 years of experience in the industry. The company provides an extensive range of products, including commercial chain link fence kits, wood split rails, and motorized gate closers, catering to the diverse needs of contractors, retailers, and homeowners across the United States. Dedicated to delivering high-quality materials at competitive prices, Hoover Fence Company prioritizes customer satisfaction through knowledgeable sales support and excellent service. Their commitment to making the fence buying experience seamless has positioned them as a reliable choice for customers seeking fencing solutions and related accessories.
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