Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	2.2	81	100%	-0.5	● Low

2.2 / 5 overall

81 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review May 2025.

Last 3 months: 2.6▼ 0.5
12-month avg: 2.5
All-time: 2.2
Category avg: 4.2

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Delivery	Refunds	Quality	Trend	Reviews
JpautoThis company	2.2 out of 5 (poor)	100 out of 100	2.6 out of 5 (poor)	1.3 out of 5 (poor)	2.5 out of 5 (poor)	+25%	81
BJS Home Delivery	4.5 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	—	4.2 out of 5 (good)	—	1,999
DB Schenker Sverige	4.1 out of 5 (good)	100 out of 100	—	—	—	—	1,000
ThePackengers	4.4 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	—	4.3 out of 5 (good)	—	1,000
Tesla	1.9 out of 5 (poor)	100 out of 100	1.2 out of 5 (poor)	1.0 out of 5 (poor)	1.4 out of 5 (poor)	—	1,000

Bottom line: Jpauto is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.6).

Thomas w. Eaton

1 review

Jun 5, 2024

It's been two weeks since I ordered my…

It's been two weeks since I ordered my part and so far as I can tell it hasn't been delivered to FedEx yet, in spite of the fact that JP Auto's online tracking information shows that a shipping label has been ordered. FedEx also only shows that the label has been confirmed but no shipping date. I have e-mailed JP Auto twice and they replied to the first one. The only thing they said was, "were sorry for the delay." and "contact us if you don't receive your package in a few days." I didn't see a contact phone number so I requested one in the second email. This is the second review site that I have looked at and the ratings are pretty much the same. My only hope is that the very few reviews that are good are very good. Assuming they are legitimate! 6/7/24: Yeah! I finally got my bumper cover. Of course they folded it in half so that there is a nasty dent right down the middle and the center support rib im the grill is skewed out of shape. It's laying on my living room floor in hopes it will strengthen itself out, but I am highly skeptical. Besides I don't have time to wait. I needed it back on my car last week. The original part was textured black without any paint or primer and I was worried because the advertisement said it had been pre-primed. If it has been I can't tell the difference. While I was trying to find out what happened to my package I discovered that I could have ordered the same part for about the same price on Amazon and had it in a few days. It turns out this hasn't been a total loss but the experience has soured me for this company. I still will not do business with them again. It took me pestering JP Auto a few times but they finally emailed me a new tracking number and I was able to track my package through FedEx. That was yesterday so it took me more than two weeks to get the correct tracking number and the next day my package showed up. Way to stressful!

Report

Month	Average	Reviews
Jun 24	3.0	2
Jul 24	1.0	1
Aug 24	1.0	1
Sep 24	2.6	5
Oct 24	2.3	3
Nov 24	2.0	4
Dec 24	2.4	5
Jan 25	5.0	2
Feb 25	—	0
Mar 25	5.0	1
Apr 25	5.0	2
May 25	1.6	7

Jpauto reviews & trust report

Jpauto has a poor customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 25 positive reviews

Top complaintsof 56 negative reviews

How it compares

Reviews

Customer reviews (81)

Not shipping the same day as advertised

Sent wrong product, won't replace

Wrong part

RIP OFF site do not buy from here

Alternatives to Jpauto

BJS Home Delivery

DB Schenker Sverige

ThePackengers

Tesla

Gruppo Autotorino

Argus Car Hire

The CrowdTrust Experience⭐

The sent me a broken tail light…

dont use this company

BUYER BEWARE

I ordered a headlight for my Honda…

Do Not Recommend

JP Auto is a JOKE

If I could rate zero I would

DO NOT ORDER FROM HERE!!

Thieves

Don’t buy from JP Auto

Paid for vehicle but it was never delivered

The worst ever

This is the worse company ever

SCAMMERS!!!

If I could leave 0 stars I would

It's been two weeks since I ordered my…

About Jpauto

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