Rask og effektiv levering
Rask og effektiv levering

Kastel Shoes is a footwear company specializing in weather-resistant shoes designed for Scandinavian conditions. Their product range includes boots that are waterproof, warm, and equipped with good grip, making them ideal for consumers in colder climates. With a commitment to quality and comfort, Kastel Shoes caters to a diverse customer base, including outdoor enthusiasts and everyday consumers seeking reliable footwear for harsh weather. The company emphasizes customer satisfaction, as reflected in positive reviews highlighting the accurate sizing, lightweight design, and excellent customer service. Kastel Shoes operates an online store at kastelshoes.com, where shoppers can explore their offerings and benefit from efficient delivery services. By focusing on the needs of its customers, Kastel Shoes aims to provide durable and functional footwear solutions for those living in Nordic environments.
Kastel Shoes receives a mix of praise and criticism from reviewers. Many customers appreciate the fast delivery and the quality of the shoes, noting that they are stylish, warm, and comfortable.
Positive sentiments highlight the excellent customer service experienced by some, with one reviewer calling it "fantastic." However, there are significant complaints regarding customer service, particularly in handling returns and exchanges, with several people reporting frustrating experiences and poor communication. Issues with product quality also arise, as some shoes have been described as stiff or lacking durability, leading to dissatisfaction. Overall, while many enjoy their purchases, the negative feedback on customer service and product issues cannot be overlooked. The sentiment leans towards positive, but concerns about service and quality remain prevalent.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 4 |
| Feb 25 | 3.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Flott service, lett å bestille og lett å returnere 👍🙂”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Kastel Shoes is #2 of 5 on overall rating in this group.
100 reviews of Kastel Shoes. Filter by what matters to you.
Rask og effektiv levering
Gode sko, god kuneservice, godt alt 👌 fine er de og, har kjøpt alt for mange par allerede 🤣
Utrolig fornøyd med skoene. Fikk også utmerket kundeservice. Takk for en fin handle opplevelse.
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Rask levering og jeg fikk det jeg hadde bestilt. Ikke noe tull.
Kjapp levering og gode sko
mye fint i butikken, men støvlene har allerede hull etter 1- 1,5års bruk :(
Kjøpte et par Kastel Alta og sendte dem i retur. Nettbutikken følger ikke forbrukerkjøpsloven ved retur, de refunderer ikke frakt, og trekker også fra betalingen ved retur returportoen. Nettbutikker som ikke følger loven bør ingen handle fra. Useriøse.
Om du liker følelsen å gå på papp med en sokk rundt, så er dette skoen for deg. Kvalitetet kan minne om noe fra Temu, som jeg ser andre også har nevnt. I hvert fall Alta- modellen. Dersom du likevel skulle velge å kjøpe sko herfra, bør du be til høyere makter om at du ikke angrer deg eller at den håpløse passformen ikke var noe for deg, og du må returnere skoene. Å kalle kundeservicen for ubrukelig er en underdrivelse; den er totalt fraværende, eneste som er mulig å få svar fra er AI. Ingen respons å få på tilbakebetaling, 6 uker etter pakken ble returnert. Men, et returgebyr er så klart lagt til beløpet!! I et siste desperat forsøk på å få svar kontaktet jeg dem via chat på Facebook, meldingen er sett, men fortsatt ingen respons.
Greie nok sko men veldyg stive
Vanntett og varme
Rask og riktig levering. Skoene holt alt dere lovet. Gode og varme. Størrelsen passet bra med de mål som er oppgitt.
Meget fornøyd ❤️
Kjøpte feil str. Prosessen for å bytte til riktig var superenkel! Nytt par kom i posten bare to dager etter returen var registrert!
Rask levering. Og gode vintersko, passet perfekt.
Skoene svarte til forventningene og handelen gikk knirkefritt.
Gode sko, sterke verdier og god merkevare. Transparente, og målbevisste mot en mer bærekraftig produksjon og bransje i helhet!
Kastel Shoes is a footwear company specializing in weather-resistant shoes designed for Scandinavian conditions. Their product range includes boots that are waterproof, warm, and equipped with good grip, making them ideal for consumers in colder climates. With a commitment to quality and comfort, Kastel Shoes caters to a diverse customer base, including outdoor enthusiasts and everyday consumers seeking reliable footwear for harsh weather. The company emphasizes customer satisfaction, as reflected in positive reviews highlighting the accurate sizing, lightweight design, and excellent customer service. Kastel Shoes operates an online store at kastelshoes.com, where shoppers can explore their offerings and benefit from efficient delivery services. By focusing on the needs of its customers, Kastel Shoes aims to provide durable and functional footwear solutions for those living in Nordic environments.
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