Kave Home is an international online retailer specializing in furniture and home decor products. The company offers a diverse range of items designed to enhance living spaces, including sofas, tables, lighting, and decorative accessories. With a commitment to quality and contemporary design, Kave Home caters to customers looking for stylish and functional solutions for their homes. Targeting a global market, Kave Home services various countries, including Australia, Belgium, France, and the United Kingdom, among others. Customers can explore a wide selection of products through the company’s user-friendly website, kavehome.com, which provides comprehensive information on the available items and delivery options. Kave Home aims to meet the needs of individuals and families seeking to create personalized and inviting environments in their living spaces.
Kave Home receives a mix of reviews, reflecting both positive experiences and significant frustrations. Many customers praise the quality of the products, noting that items like the Esstisch Nahala and Pouf Neom arrive promptly and meet expectations.
Additionally, some reviewers highlight the excellent customer support and hassle-free return process, which enhances their shopping experience. However, a substantial number of complaints focus on unreliable delivery times, with several customers reporting delays of weeks or even months. Issues with customer service responsiveness and difficulties in obtaining refunds further contribute to dissatisfaction. While the product quality is generally well-regarded, the service shortcomings overshadow the positives for many. Overall, Kave Home's reputation is mixed, with a notable portion of consumers expressing disappointment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 1,000 | 100% | -0.8 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 2.6 | 150 |
| Jan 25 | 2.9 | 248 |
| Feb 25 | 3.8 | 187 |
| Mar 25 | 4.2 | 158 |
| Apr 25 | 3.6 | 118 |
| May 25 | 3.7 | 79 |
| Jun 25 | 2.6 | 34 |
| Jul 25 | 2.1 | 26 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“o site é bastante intuitivo”
“Made a big purchase and got a tracking link in spanish which does not include any tracking info”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.3 out of 5 (fair) | 100 out of 100 | 2.6 out of 5 (poor) | 2.4 out of 5 (poor) | 3.6 out of 5 (good) | +35% | 1,000 |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | 3.2 out of 5 (fair) | 3.3 out of 5 (fair) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.7 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.4 out of 5 (fair) | 3.2 out of 5 (fair) | — | 1,000 |
Bottom line: Kave Home is #4 of 5 on overall rating in this group. On website & app, Milani Home scores higher (4.7 vs 3.6).
500 reviews of Kave Home . Filter by what matters to you.
Les produits proposés sont de belles factures et le personnel est très agréable. Le concept Kave Home est tendance ainsi que les couleurs et essence de bois. Cette enseigne est également présente stratégiquement sur Marseille, ça manqué.
Muy buena atención
Articles bien mis en valeur. Pour ma part il est dommage de ne pas mettre les tetes de lit.
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Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 30% are 1–2★.
Tudo foi facil. Agradeço muito
I ordered two lamps from Kave, which arrived much later than I expected. I decided to return them since I no longer needed them. They had their transport company pick up the items rather quick, but now it's been more than a month since I returned them but still no news about the refund neither any confirmation about it. After-sales support is absolutely nonexistent, had zero response despite several emails, and no phone number you can reach. You're basically left hanging, with no products and no refund. Very sure this is unlawful.... Absolutely don't trust this company for online purchases and strongly recommend being careful with them. If you're lucky great, but if for any reason you want or need to return, exchange or simply get support be ready for a true nightmare and no resolution.
Vendeurs très gentils et professionnels
Commande réalisée fin janvier, colis reçu mi mars. Le site promet des délais de livraison qui ne sont pas respectés. Colis arrivé totalement déchirés. L'article à l'intérieur lui était tout taché et abimé. Payer 1000€ un article à des voleurs. 1 étoile parce qu'on ne pas mettre 0.
Leichte Handhabung, Artikel gut zu finden - ausser dem Artikel Sofra. Dort wurden mir sämtliche SOFAS angezeigt und ich wollte ein Vasen-Set... Aber immer wieder gern.
Compré un mueble para la entrada, con bonito diseño, llegó en día y hora señalados en perfectas condiciones
No se como se podria hacer la venta en web mejor...
Très efficace, et très rapide
Bonjour Très bien accueillis au magasin de Nice la table et les chaises sont top vite livrée Merci:)
J'adore ce site. Très bonne qualité, livraison rapide et soignée. Je suis cliente depuis 3 ans, jamais déçue 😇 Merci beaucoup.
If I could give less than 1 star I would. Please do yourself and everyone around you a favour and don't buy anything here. We spend close to €3000 on a sofa, table and chairs and some accessories. We ordered this first week of january and the delivery time would be 6-7 weeks (feb 21). Kave did not communicate anything and we had to find out ourselves that our order was delayed. But that was just the start of the problems. They just play a game with you after that. Promising deliveries updates that we then found out again we're lies. They told us for sure that our sofa will be delivered first week of march. As of today we we're in contact with them again and now they tell us that they don't know when the sofa is ready and that it might still needs to be produced. New estimated delivery is second week of APRIL. If we had ordered a sofa somewhere else the moment they knew they could not make the delivery we would already have received the sofa. In the meantime we are in a new apartment without a sofa and table for 2,5 months. Unbelievable and worst buying experience ever. Please safe yourself the headache and do not order here.
Dès l'entrée du magasin un accueil chaleureux. Equipe très à l'écoute, professionnel,vous met à l'aise. J'adore tous chez eux,me fait penser à l'enseigne interior la qualité des produits est super Bravo à l'équipe
Muebles preciosos, bastante caros pero de buena calidad. Plazos de envío un poco largos, y el precio del envío es bastante caro también. Hemos tenido un problema con una mesa y la atención al cliente ha sido muy buena, nos han dicho que nos cambian la pieza.
Kave Home is an international online retailer specializing in furniture and home decor products. The company offers a diverse range of items designed to enhance living spaces, including sofas, tables, lighting, and decorative accessories. With a commitment to quality and contemporary design, Kave Home caters to customers looking for stylish and functional solutions for their homes. Targeting a global market, Kave Home services various countries, including Australia, Belgium, France, and the United Kingdom, among others. Customers can explore a wide selection of products through the company’s user-friendly website, kavehome.com, which provides comprehensive information on the available items and delivery options. Kave Home aims to meet the needs of individuals and families seeking to create personalized and inviting environments in their living spaces.
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