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Kave Home is an international online retailer specializing in furniture and home decor products. The company offers a diverse range of items designed to enhance living spaces, including sofas, tables, lighting, and decorative accessories. With a commitment to quality and contemporary design, Kave Home caters to customers looking for stylish and functional solutions for their homes. Targeting a global market, Kave Home services various countries, including Australia, Belgium, France, and the United Kingdom, among others. Customers can explore a wide selection of products through the company’s user-friendly website, kavehome.com, which provides comprehensive information on the available items and delivery options. Kave Home aims to meet the needs of individuals and families seeking to create personalized and inviting environments in their living spaces.
Kave Home receives a mix of reviews, reflecting both positive experiences and significant frustrations. Many customers praise the quality of the products, noting that items like the Esstisch Nahala and Pouf Neom arrive promptly and meet expectations.
Additionally, some reviewers highlight the excellent customer support and hassle-free return process, which enhances their shopping experience. However, a substantial number of complaints focus on unreliable delivery times, with several customers reporting delays of weeks or even months. Issues with customer service responsiveness and difficulties in obtaining refunds further contribute to dissatisfaction. While the product quality is generally well-regarded, the service shortcomings overshadow the positives for many. Overall, Kave Home's reputation is mixed, with a notable portion of consumers expressing disappointment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 1,000 | 100% | -0.8 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 2.6 | 150 |
| Jan 25 | 2.9 | 248 |
| Feb 25 | 3.8 | 187 |
| Mar 25 | 4.2 | 158 |
| Apr 25 | 3.6 | 118 |
| May 25 | 3.7 | 79 |
| Jun 25 | 2.6 | 34 |
| Jul 25 | 2.1 | 26 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“o site é bastante intuitivo”
“Made a big purchase and got a tracking link in spanish which does not include any tracking info”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 100 out of 100 | 2.6 out of 5 (poor) | 2.4 out of 5 (poor) | 3.6 out of 5 (good) | +35% | 1,000 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | 3.2 out of 5 (fair) | 3.3 out of 5 (fair) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.7 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.4 out of 5 (fair) | 3.2 out of 5 (fair) | — | 1,000 |
Bottom line: Kave Home is #4 of 5 on overall rating in this group. On website & app, Milani Home scores higher (4.7 vs 3.6).
500 reviews of Kave Home . Filter by what matters to you.
adoro questo brand, ho acquistato sia mobili che piccoli oggetti e lo trovo di grande qualità e design
Resolvieron sin demora una incidencia con la empresa seur. Cambiaron de transportista y llegó enseguida. El producto queda ideal. Es de muy buena calidad y cumple con mis expectativas. Sin duda, volveré a confiar en esta empresa.
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Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 30% are 1–2★.
Gostei muito do artigo. Excelente atendimento de apoio ao cliente.
J'ai acheté 2x6 étagères Sitra et elles sont vraiment superbes ! La personne qui les a montées s'est trompé en montant la première et m'a demandé de commander des pièces. Le service client a été extrêmement efficace. Je suis ravie de mon achat. Juste une suggestion, cela serait bien que les magasins aient des recommandations d'artisans pour monter les produits.
Não recomendo comprar na Kave de todo. Fiz uma compra no dia 16 de uma cadeira e a data de entrega era entre 20 e 26 de fevereiro. No dia 27, não tendo recebido a encomenda, contactei a Kave e responderam-me que tinha sido um problema com a transportadora e que o serviço pós-venda entraria em contacto comigo. Só no dia 3 de março, passados 5 dias, recebi outro e-mail a indicar que se tratava de um problema de stock. todo o processo com falta de clareza e atraso nas respostas. Tratam os consumidores como se fossem tontos e não fornecem soluções rápidas se a pessoa não os contactar primeiro.
Nous attendons la livraison pour donner un avis le site est bien fait
Las personas q me atendieron fueron muy amables y todo muy bien explicado.los muebles preciosos
El servicio post venta fue eficaz y rápido en la resolución del problema
J ai commandé une table basse en octobre 2024 et je ne l ai jamais reçu! Aucun retour concluant concernant une possible livraison et toujours le même mail pour me dire que ma demande est en traitement! J’apprends que la livraison a été annulée récemment! Service clientèle minable! Je ne commanderai plus jamais rien chez eux!
Ich kaufe sehr gerne bei Kave Home ein. Sehr schöner Stil, gute Qualität zum guten Preis. Immer wieder gerne.
Fantástica experiência É a minha 4a encomenda e adoro tudo Entrega em data precisa e rápida Fiz uma 5a encomenda , já lá vão 5 semanas e não tenho respostas da Kave Home. A encomenda não chega, nem tenho qualquer notícia da mesma. Não respondem a e mails, não respondem a nada. Encomendei duas cadeiras de exterior. O silêncio é total
Per Ora buona attendo di valutare il servizio consegna
Muy buena acogida por parte de Pablo que nos asesoró muy bien
Le magasin met en valeur le mobilier , le personnel est agréable nous avons été servi par Elisa qui nous a bien conseillé malgré notre indécision et avons profiter le lendemain de l ouverture dominicale pour faire un deuxième achat
Kave Home is an international online retailer specializing in furniture and home decor products. The company offers a diverse range of items designed to enhance living spaces, including sofas, tables, lighting, and decorative accessories. With a commitment to quality and contemporary design, Kave Home caters to customers looking for stylish and functional solutions for their homes. Targeting a global market, Kave Home services various countries, including Australia, Belgium, France, and the United Kingdom, among others. Customers can explore a wide selection of products through the company’s user-friendly website, kavehome.com, which provides comprehensive information on the available items and delivery options. Kave Home aims to meet the needs of individuals and families seeking to create personalized and inviting environments in their living spaces.
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