Great selection
Great selection. Easy to find what I needed. Solid communication throughout and the shoes came when expected and in stellar condition!

KICKS CREW is a global online platform specializing in the sale of sneakers and apparel. The company offers a vast selection that includes the latest drops, limited edition releases, and popular sports sneakers. Customers can browse a variety of categories, such as basketball, running, and lifestyle footwear, as well as related apparel like hoodies and jerseys. With a focus on providing affordable pricing and fast shipping, KICKS CREW caters to sneaker enthusiasts and casual shoppers alike, ensuring a wide range of options for all preferences. The platform is designed for those seeking high-quality footwear and stylish apparel, with particular emphasis on current trends and exclusive items. KICKS CREW aims to deliver a seamless shopping experience, making it a reliable choice for consumers looking to purchase iconic sneaker brands and fashionable attire online.
KICKS CREW receives a mix of feedback from its customers, with many praising the fast delivery and quality of shoes. Reviewers frequently highlight their positive experiences, noting that the shoes are comfortable and that the shipping process is efficient.
However, a significant number of complaints revolve around issues with order fulfillment and customer service. Many consumers report long delays in receiving their orders, with some expressing frustration over unresponsive support when seeking refunds or clarifications. Additionally, there are concerns about receiving products that do not match the expected quality, particularly regarding trainers. Overall, while KICKS CREW has satisfied many shoppers with their product selection and delivery speed, the negative experiences related to order issues and customer service cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 100 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.8 | 22 |
| Jul 25 | 3.8 | 78 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Fast delivery”
“KicksCrew was one of the worst online shopping experiences I’ve had”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Delivery | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 2.3 out of 5 (poor) | — | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | 1.8 out of 5 (poor) | +12% | 368 |
Bottom line: KICKS CREW is #2 of 5 on overall rating in this group. On value, Red Run scores higher (4.9 vs 2.3).
100 reviews of KICKS CREW. Filter by what matters to you.
Great selection. Easy to find what I needed. Solid communication throughout and the shoes came when expected and in stellar condition!
I ordered 2 Yeezy
The fast delivery,proper maintenance of the order and the kind delivery person even the product too
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Received a customs charge of £108 on top of expensive trainers. Not happy b
Great customer service and overall excellent product
BE WARNED Before Buying from KICKS CREW I placed an order with KICKS CREW (Order No: KS1876238) on 17/06/25 for a pair of Nike Air Max 270 Bowfin 'Triple Black' and paid £17.00 for shipping. A few days later, I was contacted by DHL in Hong Kong, demanding an extra £150 in import taxes before my item could be delivered — something that was not clearly disclosed at checkout. This additional charge was unexpected, and it makes an already expensive order completely unreasonable. The item is now being held by DHL, and I’ve had to refuse delivery. I've reached out to KICKS CREW for a resolution and have also contacted PayPal to protect myself as a buyer. KICKS CREW ships under DDU (Delivery Duty Unpaid) which means you pay customs/import fees after your order ships. This is not clearly shown during the checkout process. Advice if You Still Decide to Buy: If you do buy from KICKS CREW, make sure you use a credit card or PayPal Credit, so you have protection and can dispute charges if things go wrong. I strongly recommend thinking twice before ordering from them. Hidden fees, poor communication, and no clear upfront warning can leave you stuck with extra costs and no product.
Very fast delivery,item received in great condition.
Had the shoes that I couldn't find in stores!
Shoes came on time
Buen producto muy rápido el envío todo excelente
FRAI DE DOUANE DE 49 €, c’est inadmissible !
Quick delivery
KICKS CREW is a global online platform specializing in the sale of sneakers and apparel. The company offers a vast selection that includes the latest drops, limited edition releases, and popular sports sneakers. Customers can browse a variety of categories, such as basketball, running, and lifestyle footwear, as well as related apparel like hoodies and jerseys. With a focus on providing affordable pricing and fast shipping, KICKS CREW caters to sneaker enthusiasts and casual shoppers alike, ensuring a wide range of options for all preferences. The platform is designed for those seeking high-quality footwear and stylish apparel, with particular emphasis on current trends and exclusive items. KICKS CREW aims to deliver a seamless shopping experience, making it a reliable choice for consumers looking to purchase iconic sneaker brands and fashionable attire online.
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