KICKS CREW is a global online platform specializing in the sale of sneakers and apparel. The company offers a vast selection that includes the latest drops, limited edition releases, and popular sports sneakers. Customers can browse a variety of categories, such as basketball, running, and lifestyle footwear, as well as related apparel like hoodies and jerseys. With a focus on providing affordable pricing and fast shipping, KICKS CREW caters to sneaker enthusiasts and casual shoppers alike, ensuring a wide range of options for all preferences. The platform is designed for those seeking high-quality footwear and stylish apparel, with particular emphasis on current trends and exclusive items. KICKS CREW aims to deliver a seamless shopping experience, making it a reliable choice for consumers looking to purchase iconic sneaker brands and fashionable attire online.
KICKS CREW receives a mix of feedback from its customers, with many praising the fast delivery and quality of shoes. Reviewers frequently highlight their positive experiences, noting that the shoes are comfortable and that the shipping process is efficient.
However, a significant number of complaints revolve around issues with order fulfillment and customer service. Many consumers report long delays in receiving their orders, with some expressing frustration over unresponsive support when seeking refunds or clarifications. Additionally, there are concerns about receiving products that do not match the expected quality, particularly regarding trainers. Overall, while KICKS CREW has satisfied many shoppers with their product selection and delivery speed, the negative experiences related to order issues and customer service cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 100 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.8 | 22 |
| Jul 25 | 3.8 | 78 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Fast delivery”
“KicksCrew was one of the worst online shopping experiences I’ve had”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Delivery | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 2.3 out of 5 (poor) | — | 100 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | 1.8 out of 5 (poor) | +12% | 368 |
Bottom line: KICKS CREW is #2 of 5 on overall rating in this group. On value, Red Run scores higher (4.9 vs 2.3).
100 reviews of KICKS CREW. Filter by what matters to you.
I already had 2 shoes ordered from you guys and you never disappoint! To think this are all hard to find ones that i ordered and it is on my door 3 or 4 days later, fully authenticated and in a fresh box is simple superb service
great shipping product as described
My order arrived within 5 days and I was totally satisfied
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Very fast shipping and easy to use interface.
Great service and fast delivery
Great product and definitely authentic. Just wish it wouldn’t have taken so long to get to me
Timely, no issues
Shoes were exactly what I ordered and on time Great job Thank you
Purtroppo non ho pensato di verificare su trustpilot prima di acquistare. Ovviamente ho appena avuto la bella sorpresa di dover pagare le tasse doganali da parte del corriere. Non viene chiarito prima, non c’è trasparenza e non è così che si trattano i clienti. E non mi interessa che mi rispondete con il solito messaggio copia-incollato scritto con l’AI dicendo che è nella vostra policy sul sito. Queste informazioni devono essere scritte PRIMA a caratteri CUBITALI, non siete onesti e lo sapete pure voi. Mai sentita una cosa del genere, unici al mondo ad attuare una furbata del genere. Siete dei truffatori e dovete vergognarvi, spero vi facciano causa e vi facciano chiudere bottega e ovviamente nel caso sono pronta a testimoniare o a firmare qualsiasi cosa.
Great shoes!
Hello, I love your products and I recommend them 100%. I would love to work for you.
Excelente artículo gracias
Fast delivery
Good experience
If you live in the US they can't get you your shoes due to customs issues and they don't tell you that ahead of time. I ordered cleats for my daughter and a month later they're being sent back to Taiwan due to a customs issue. Every time I request a refund they avoid my request and say they are trying to fix the issue. Don't waste your time with them and just order from a known retailer.
Order arrived quickly.
I love it! Thank you so much!
Great experience!
KICKS CREW is a global online platform specializing in the sale of sneakers and apparel. The company offers a vast selection that includes the latest drops, limited edition releases, and popular sports sneakers. Customers can browse a variety of categories, such as basketball, running, and lifestyle footwear, as well as related apparel like hoodies and jerseys. With a focus on providing affordable pricing and fast shipping, KICKS CREW caters to sneaker enthusiasts and casual shoppers alike, ensuring a wide range of options for all preferences. The platform is designed for those seeking high-quality footwear and stylish apparel, with particular emphasis on current trends and exclusive items. KICKS CREW aims to deliver a seamless shopping experience, making it a reliable choice for consumers looking to purchase iconic sneaker brands and fashionable attire online.
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