Mala postventa
No funciona la postventa con eficacia. El mueble presenta un problema y pasan días sin tener respuesta.

Klast Home is an online furniture and décor retailer based in Spain, offering a diverse selection of over 800 products designed to enhance home environments. The company specializes in a variety of furniture items, including sofas, tables, and storage solutions, all crafted with quality materials and attention to detail. Klast Home aims to provide customers with stylish and functional options for their living spaces, catering to a range of interior design preferences. Targeting homeowners and individuals looking to furnish or redecorate their homes, Klast Home emphasizes the importance of comfort and aesthetics in home design. With a commitment to fast shipping, the company ensures that customers receive their orders promptly, making it easier to transform their living spaces. The user-friendly website serves as a comprehensive platform for browsing and purchasing furniture, aligning with current home décor trends.
Klast Home receives a mixed response from its customers, with 63% expressing satisfaction while 28% report issues. Many reviewers praise the quality of the products and the efficient customer service, highlighting the good communication regarding delivery and the ease of assembly.
Positive experiences include timely deliveries and products that match their descriptions, contributing to a favorable perception of value for money. However, several customers face significant challenges, such as damaged packaging upon arrival, delayed deliveries, and receiving incorrect items. Complaints about the condition of furniture, like used parts on office chairs, further detract from the overall experience. Despite these issues, many still appreciate the quality and service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 1,025 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 3.8 | 214 |
| May 25 | 3.8 | 333 |
| Jun 25 | 3.7 | 281 |
| Jul 25 | 3.5 | 172 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | 3.2 | 6 |
| Dec 25 | 3.4 | 19 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Qualité premium de la tête de lit”
“Ça fait 1 mois que j'attends mes chaises, aujourd'hui date de livraison prévue et programmée : aucun transporteur ne...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
| Company | Overall | Legit | Website & app | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 1.8 out of 5 (poor) | 2.9 out of 5 (fair) | −8% | 1,025 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.2 out of 5 (fair) | 3.0 out of 5 (fair) | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 1,000 |
Bottom line: Klast Home is #4 of 5 on overall rating in this group. On service, Home Detail scores higher (4.3 vs 1.8).
1,000 reviews of Klast Home. Filter by what matters to you.
No funciona la postventa con eficacia. El mueble presenta un problema y pasan días sin tener respuesta.
Pues me llegó una mesa sin tornillos… he intentado poder comunicarme con alguien… no hay servicio telefónico y ya ni recuerdo si lo comenté por email… pero vamos me ha tocado comprar otra mesa
Reçu les chaises bien emballées mais la couleur n’est pas vraiment ce à quoi je m’attendais et le l’eau était un peu long … sinon rien à dire
Le meuble est très beau, très qualitatif, et la livraison s'est parfaitement effectuée. Je recommande!
Quick answers to the questions people ask most.
Klast Home offers residential services, though specific service details should be confirmed by contacting them directly. We recommend reaching out to discuss your particular home service needs and verify current offerings.
Business hours may vary and should be confirmed by contacting Klast Home directly. Many home service businesses operate during standard business hours, but some may offer extended or emergency hours depending on the service type.
Contact information for Klast Home should be available through their official business listings or website. You can typically reach home service businesses by phone, email, or through online contact forms.
The specific service area for Klast Home should be confirmed when you contact them. Most home service businesses serve a defined geographic region, which may include surrounding communities.
Most home service businesses provide quotes or estimates before beginning work. Contact Klast Home to discuss your project and understand their quoting process and any associated costs.
You should verify licensing and insurance status directly with Klast Home when considering their services. Most reputable home service businesses maintain appropriate licensing and insurance coverage for their work.
Scheduling requirements vary depending on the type of service and current demand. Contact Klast Home to discuss availability and recommended booking timeframes for your specific needs.
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Produto e entrega como descrito, estou muito satisfeita com a compra.
Rapida la entrega
Rápidos y buen producto
Pensé que el producto que compré estaba menos dañado
Todo correcto
Servicio pésimo! Y son unos estafadores. He comprado una mesa y sin querer me he equivocado de producto y al instante cancelé el pedido y me quieren cobrar el envío cuando nunca Me lo han llegado a enviar, puesto que nos confirmaron que no les había dado tiempo a gestionar el pedido, y ponía que se entregaba en 15 0 20 días. No compren en esta tienda
El mobiliario llego fechas antes de lo estimado, lo cual para mo fue excelente. Sin embargo, al ir desembalando, he notado que la calida no era suficiente para lo pagado. Habian piezaa que estaban peladas y manchadas. Otras con arreglos, cuando se supone que se pago un mueble nuevo.
Compré un aparador de madera y ha ido todo muy bien. Aproveché una oferta que tenían y lo compramos a muy bien precio. El envío fue muy rápido y ha llegado en perfectas condiciones. El mueble es precioso, lo único a destacar es que el color varía un poco con respecto a la foto, amarillea un poco más, pero no es un gran problema. En general, muy contenta.
Rapidez . Bien asesoramiento. Buenas calidad
El pedido llegó rápido y en buen estado.
O móvel veio incompleto, fiz reclamação e ainda não resolveram o problema… já se passar mais de 10 dias.
El Mueble venía con algunas imperfecciones, colocar las puertas fue bastante complicado
Il mobile arrivato nel tempo stabilito , montato se visto da lontano molto bello ma da vicino, verniciatura non uniforme guide cassetti un po deboli , comunque fa quello che deve fare
La experiencia con Klast Home ha sido fantástica, la página web muy fácil e intuitiva, los muebles se corresponden exactamente a lo publicitado. Muy fácil montaje y con las herramientas, el embalaje compacto y seguro. Tuve un pequeño problema con el transportista y Klast siguió mi caso hasta conseguir que llegara el paquete al destino. Muy agradecido y totalmente recomendable
Cela fait presque deux semaines que j’ai commandé une commode etJe n’ai toujours pas de nouvelles de ma commande, je suis très sceptique, j’ai peur de m’être fait avoir. Sur mon suivi de commande sur le site est noter qu’il a été livré, mais le consigné n’était pas là et qu’il y a un avis de livraison laissé. Le jour où il est soi-disant passé, j’étais chez moi toute la journée personne n’est passé et je n’ai rien eu dans ma boîte aux lettres J’attends toujours qu’ils répondent à mes mails, et les numéros de téléphone ne correspondent pas, c’est impossible de les joindre
Initial consultations typically involve discussing your needs, assessing the work required, and providing information about services and timelines. Klast Home can explain their specific consultation process when you contact them.
Emergency service availability should be confirmed directly with Klast Home. Some home service businesses offer emergency or after-hours services, while others operate during regular business hours only.
Payment options vary by business and should be discussed when scheduling service. Most home service companies accept multiple payment methods including cash, checks, and credit cards.
Business history and experience information should be requested directly from Klast Home. This information can help you understand their background and experience in the home services industry.
Warranty and guarantee policies vary by company and service type. Contact Klast Home to understand what warranties or guarantees they offer on their work and any terms that apply.
Klast Home is an online furniture and décor retailer based in Spain, offering a diverse selection of over 800 products designed to enhance home environments. The company specializes in a variety of furniture items, including sofas, tables, and storage solutions, all crafted with quality materials and attention to detail. Klast Home aims to provide customers with stylish and functional options for their living spaces, catering to a range of interior design preferences. Targeting homeowners and individuals looking to furnish or redecorate their homes, Klast Home emphasizes the importance of comfort and aesthetics in home design. With a commitment to fast shipping, the company ensures that customers receive their orders promptly, making it easier to transform their living spaces. The user-friendly website serves as a comprehensive platform for browsing and purchasing furniture, aligning with current home décor trends.
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