Klast Home is an online furniture and décor retailer based in Spain, offering a diverse selection of over 800 products designed to enhance home environments. The company specializes in a variety of furniture items, including sofas, tables, and storage solutions, all crafted with quality materials and attention to detail. Klast Home aims to provide customers with stylish and functional options for their living spaces, catering to a range of interior design preferences. Targeting homeowners and individuals looking to furnish or redecorate their homes, Klast Home emphasizes the importance of comfort and aesthetics in home design. With a commitment to fast shipping, the company ensures that customers receive their orders promptly, making it easier to transform their living spaces. The user-friendly website serves as a comprehensive platform for browsing and purchasing furniture, aligning with current home décor trends.
Klast Home receives a mixed response from its customers, with 63% expressing satisfaction while 28% report issues. Many reviewers praise the quality of the products and the efficient customer service, highlighting the good communication regarding delivery and the ease of assembly.
Positive experiences include timely deliveries and products that match their descriptions, contributing to a favorable perception of value for money. However, several customers face significant challenges, such as damaged packaging upon arrival, delayed deliveries, and receiving incorrect items. Complaints about the condition of furniture, like used parts on office chairs, further detract from the overall experience. Despite these issues, many still appreciate the quality and service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 1,025 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 3.8 | 214 |
| May 25 | 3.8 | 333 |
| Jun 25 | 3.7 | 281 |
| Jul 25 | 3.5 | 172 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | 3.2 | 6 |
| Dec 25 | 3.4 | 19 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Qualité premium de la tête de lit”
“Ça fait 1 mois que j'attends mes chaises, aujourd'hui date de livraison prévue et programmée : aucun transporteur ne...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
| Company | Overall | Legit | Website & app | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.7 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 1.8 out of 5 (poor) | 2.9 out of 5 (fair) | −8% | 1,025 |
| 4.3 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.2 out of 5 (fair) | 3.0 out of 5 (fair) | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 1,000 |
Bottom line: Klast Home is #4 of 5 on overall rating in this group. On service, Home Detail scores higher (4.3 vs 1.8).
1,000 reviews of Klast Home. Filter by what matters to you.
I tried to contact you in different ways, i tried to call I sent emails because i want to return the sofa I ordered but you do not communicate with me. The sofa is in horrible condition, can I send it back?? I already requested a refund on your website.
-pedidos rotos e incompletos, la peor gestión y devolución en pedidos de la historia, si queréis un consejo no compréis aquí.
Envio rápido, móveis bonitos, mas um pouco frágeis.
très déçue par le produit qui n'est en fait pas du bois alors que c'était spécifier dans la description pour avoir du bois il faut que soit noté BOIS MASSIF ...
Quick answers to the questions people ask most.
Klast Home offers residential services, though specific service details should be confirmed by contacting them directly. We recommend reaching out to discuss your particular home service needs and verify current offerings.
Business hours may vary and should be confirmed by contacting Klast Home directly. Many home service businesses operate during standard business hours, but some may offer extended or emergency hours depending on the service type.
Contact information for Klast Home should be available through their official business listings or website. You can typically reach home service businesses by phone, email, or through online contact forms.
The specific service area for Klast Home should be confirmed when you contact them. Most home service businesses serve a defined geographic region, which may include surrounding communities.
Most home service businesses provide quotes or estimates before beginning work. Contact Klast Home to discuss your project and understand their quoting process and any associated costs.
You should verify licensing and insurance status directly with Klast Home when considering their services. Most reputable home service businesses maintain appropriate licensing and insurance coverage for their work.
Scheduling requirements vary depending on the type of service and current demand. Contact Klast Home to discuss availability and recommended booking timeframes for your specific needs.
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J'ai commandé 2 chevets.. sur un chevet manque un fond de tiroir...pas trop grave en sois mais après réclamation pas de réponse à ce jour..dommage!!!
Valoro al máximo la experiencia porque tuve una incidencia con el pedido y me lo resolvieron rapidísimo. Cuando algo va mal y necesitas ayuda, que respondan es lo que más necesita el cliente.
Lamentable, indignante, pésimo, horrible.
Ravi de mon achat livraison dans les délais, chaises conforme.
Me enviaron unas sillas de un color diferente al que pedí. Las devolví y meses después no me han devuelto el dinero. No hay ningún teléfono al que llamar de atención al cliente. Nadie se pone en contacto conmigo. Por mail tampoco me dan ninguna solución. Vamos, que de momento se han quedado con las sillas y con mi dinero.
Fácil de comprar en la web , cumplimiento con la fecha de entrega y buenan calidad en lo que compré
Tardo mucho más de lo debido . El cabecero me ha gustado.
Estoy muy contenta con toda la gestion, facilidad en la compra, en el envio, el tiempo. En general ninguna pega. Las vitrinas son super bonitas, justo como aparece en la web. Gracias.
As cadeiras são jeitosas mas deixa a desejar no acabamento.
La mesa venía con mal diseñada para su montaje que impedía poder abrirla y ampliarla y tuvimos que hacer unos agujeros nuevos para solucionar el problema. La relación calidad-precio no es buena. Las ruedas presentan defectos en la pintura
Me faltó un travesaño de hierro de las sillas compradas y las patas cojas
Estoy muy contenta con la silla. Relación calidad precio muy buena.
Je suis ravie de ma commande. J'étais septique au début mais au vu des avis positif j'ai commandée 4 superbes chaises!! Arrivées en une dizaine de jours. Bonne communication au niveau de la livraison. J'ai même eu un appel du livreur avec le créneau horaire très bien respecté !! Rien à dire je recommande car je suis ravie
Initial consultations typically involve discussing your needs, assessing the work required, and providing information about services and timelines. Klast Home can explain their specific consultation process when you contact them.
Emergency service availability should be confirmed directly with Klast Home. Some home service businesses offer emergency or after-hours services, while others operate during regular business hours only.
Payment options vary by business and should be discussed when scheduling service. Most home service companies accept multiple payment methods including cash, checks, and credit cards.
Business history and experience information should be requested directly from Klast Home. This information can help you understand their background and experience in the home services industry.
Warranty and guarantee policies vary by company and service type. Contact Klast Home to understand what warranties or guarantees they offer on their work and any terms that apply.
Klast Home is an online furniture and décor retailer based in Spain, offering a diverse selection of over 800 products designed to enhance home environments. The company specializes in a variety of furniture items, including sofas, tables, and storage solutions, all crafted with quality materials and attention to detail. Klast Home aims to provide customers with stylish and functional options for their living spaces, catering to a range of interior design preferences. Targeting homeowners and individuals looking to furnish or redecorate their homes, Klast Home emphasizes the importance of comfort and aesthetics in home design. With a commitment to fast shipping, the company ensures that customers receive their orders promptly, making it easier to transform their living spaces. The user-friendly website serves as a comprehensive platform for browsing and purchasing furniture, aligning with current home décor trends.
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