Lextons Estate Agent is a property services company based in Brighton & Hove, specializing in residential real estate transactions. The company offers a range of services for both buyers and sellers, including property valuations, tailored marketing strategies, and comprehensive support throughout the buying and selling process. With a focus on providing straightforward advice and personalized service, Lextons aims to facilitate efficient property transactions while ensuring a high level of customer satisfaction. Targeting clients looking to buy or sell residential properties in Brighton & Hove, Lextons prides itself on its experienced team, which combines local market knowledge with professional expertise. The company is committed to adhering to the strictest industry codes of practice, fostering trust and reliability in its dealings. Whether clients are seeking to sell their homes or find new properties, Lextons Estate Agent is positioned to assist with a straightforward and transparent approach to real estate.
Lextons Estate Agent enjoys a strong reputation among most customers, with many praising the excellent service and professionalism of the staff. Reviewers frequently highlight the quick response times and efficient processes, noting that the team is friendly and helpful throughout the property rental and management experience.
Specific agents, such as Michelle and Tina, receive commendations for their exceptional support and negotiation skills. However, a small percentage of customers express dissatisfaction, citing issues like unauthorized property entries and delays in communication, which detracted from their overall experience. Despite these criticisms, the majority of reviews reflect a positive sentiment, with many recommending Lextons for its effective service and dedicated staff. Overall, Lextons is viewed favorably by most consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 141 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 3.0 | 2 |
| Jul 24 | 5.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | 2.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 141 most recent reviews.
“Beautifully advertised flat, quick response to our request, always with kindness and understanding”
“I would like to give it a Zero rating but it doesn't seem possible to do that and write a comment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.8 out of 5 (good) | — | 141 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | — | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | 4.3 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.3 out of 5 (fair) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 |
Bottom line: Lextons Estate Agent is #3 of 5 on overall rating in this group. On value, Home Store + More scores higher (4.9 vs 4.4).
141 reviews of Lextons Estate Agent. Filter by what matters to you.
Over a year ago
I would not recommend Lextons . We are in no chain simple buy and altough a lot of delay was due to the vendor, the estate agent didn’t help at all . There was no on time chasing no clear communicati... See more
Over a year ago
Beautifully advertised flat, quick response to our request, always with kindness and understanding. Professionals and friendly. We liaised initially with Molly and then Michelle, who facilitated the... See more
Over a year ago
Would highly recommend this letting agent everything was done quickly and efficiently and Michelle is a brilliant letting negotiator and brilliant at what she does!
Quick answers to the questions people ask most.
Lextons Estate Agent typically provides property sales, lettings, and rental management services. They can assist with property valuations, marketing, and guiding clients through the buying or selling process. Contact them directly to confirm their full range of services.
Business hours can vary by location and may change seasonally. It's best to contact Lextons directly or check their website for current opening hours. Many estate agents are open Monday through Saturday with limited Sunday hours.
You can typically contact Lextons through their website, by phone, or by visiting their office in person. Check their official website or local directory listings for current contact information. They may also be available through email or social media channels.
Most estate agents, including Lextons, typically require appointments for property viewings to ensure availability and proper scheduling. This allows them to provide dedicated attention and ensure the property is prepared for viewing. Contact them to arrange a convenient viewing time.
The coverage area depends on their specific locations and business model. Contact Lextons directly to confirm which areas they serve for sales, lettings, and property management. They can provide detailed information about their service boundaries.
Most estate agents offer property valuation services as part of their standard offerings. Lextons likely provides valuations for both sales and rental purposes. Contact them to discuss your valuation needs and any associated requirements.
Many estate agents specialize in residential properties, while some also handle commercial real estate. Contact Lextons directly to confirm whether they work with commercial properties in addition to residential sales and lettings. They can clarify their areas of expertise.
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I would not recommend Lextons . We are in no chain simple buy and altough a lot of delay was due to the vendor, the estate agent didn’t help at all . There was no on time chasing no clear communication . In fact 7 months in and we still have not received the Memorandum of sale from the agent . Very upsetting to be treated this way . We are a family of 4 with two little children and the whole process was very stressful.
I had multiple unauthorized entries into my property by Lextons and their representatives based in the Hove Office, including one occasion where the landlord entered my private bathroom without clear permission, he slipped in through the front door after I consented to allowing someone in to test the fire detector. On another occasion I refused an agent access because I did not get 24 hours notice, in response I received a letter rearranging a visit with a "warning" that if access was refused I would be charged an abortive call out fee. I felt intimidated and made a formal complaint. There was no excuse for this behavior. I have been a co-operative, exemplary tenant and if they could have just explained they wanted to inspect the property there would have been no pushback from me. However, their conduct was extremely disrespectful and made me feel vulnerable. I would not rent through them again.
Beautifully advertised flat, quick response to our request, always with kindness and understanding. Professionals and friendly. We liaised initially with Molly and then Michelle, who facilitated the whole process up to the point we got the keys. We were always communicated in a timely manner and details as to where we stood at each step of the process. We faced a situation with our cat that we did not know if she would be allowed in the building and both ladies went above and beyond for us! We could not be any happier with the service. Huge thank you Michelle and Lextons for your excellent service standards!
Would highly recommend this letting agent everything was done quickly and efficiently and Michelle is a brilliant letting negotiator and brilliant at what she does!
Friendly, responsive service over the phone and via email. Great automation during referencing made everything very smooth and hassle free. No complaints whatsoever, highly recommended.
Lextons made the process so simple and efficient. Helpful advice throughout the process.
Would give zero if I could. Never deal with Lextons unless you conduct all conversations by email. Get it in writing. Completed with them today. Very unpleasant experience. Would never buy or sell a property through them in the future. To be avoided in my opinion.
I have worked with Lextons for lettings and property management for the last five years As a landlord I have experienced an excellent service and found the staff at the Church Road office to be extremely helpful. I would recommend them.
Simple, straight forward, questions always answered fast and well, easy to use website
Found a fantastic flat for me. Helpful staff. Always replied to my questions
It was nice interacting with sara
Strong team ,always prepared to help Promt response to enquires Always polite and pleasant to deal with
Lisa, Amy and team were fantastic in assisting with our purchase. They were responsive and always available to clarify our concerns. They even did good to follow up with solicitors when necessary. Managed to get us the property pretty quick compared to the usual 6 months ordeal.
Found a tenant very quickly, very professional service
Sofia has provided me constantly with updates in regard to our new move in (student letting). It has only been a few weeks but she has been very pleasant to work with and very fast. She has quickly provided documents on request such as floor plan, inventory list, helped with bills and our Broadband situation.
On a really miserable Thursday I enjoyed excellent show rounds of two Hove properties given by Lisa Morgan at Lextons. Arriving into Hove from London, Lisa was able to advise on areas and also shared great local knowledge which was very much appreciated .
Tina, the branch manager, in the Kemptown branch of Lextons was absolutely fantastic at every stage of our purchase. She facilitated the negotiation stage being fair to both vendor and purchaser. She then lubricated the deal acting as go between. Whenever we felt our purchase was going nowhere, she would intervene and help things along. We always felt in the loop at every stage. Thank you, Tina!
On 19.07.2023 Lextons did two hours of 'block viewings' and showed nine viewers my flat - the following day I had tenants confirmed. Swiftly thereafter all the relevant checks were carried out (EIPC etc) and meanwhile I was in communication with Sofia, who was arranging the references, tenancy agreement and inventory. By 07.08.2023 I heard again from Sofia with the references and by 09.08.2023 the tenancy agreement was signed by all the parties and sent to me under cover of a helpful email from Sofia confirming the next steps and links for any maintenance/accounts queries for future ref. A lot of work had been promptly carried out on my behalf while I just got on with my life, no fuss, no hassle and a great service from nice people. Very reassuring.
I recently used Lextons to let out my flat in Hove and they have been very professional and efficient from the beginning, I would recommend them to anyone.
I would like to give it a Zero rating but it doesn't seem possible to do that and write a comment. My property never even went on the market and I was landed a £720 bill on the ill advise regarding my lease. I found the agent, Amy, to be arrogant and lacking knowledge and experience in her industry. In the 3 weeks that I was bound to them, I gained more stress than I do running my own business. These people push you to their recommended contacts - surveyors, solicitors, EPC agents etc - all commission based. Non have your best interest at heart. You can find cheaper and better yourself. Their business culture runs on giving clients recommendations and advice on fight-defend mode and creating hostility. I am so glad I was able to cut ties with them without having to fork out more money to them. As a business owner I am all about word of mouth and helping businesses to grow - with this one - I would recommend you trust your instincts and go elsewhere.
Typical documents include proof of ownership, energy performance certificate, and property information forms. Lextons can provide a complete list of required documentation specific to your situation and local requirements. They will guide you through the necessary paperwork during the selling process.
The timeline varies depending on market conditions, property type, and buyer circumstances. On average, property sales can take several weeks to several months from listing to completion. Lextons can provide more specific timeframe estimates based on current market conditions and your property.
Many estate agents offer property management services alongside their lettings business. This typically includes tenant management, maintenance coordination, and rent collection. Contact Lextons to inquire about their specific property management offerings and services.
Most modern estate agents offer property alert services to notify clients of new listings matching their criteria. Contact Lextons to ask about their property notification system and registration process. This service can help you stay informed about new properties in your preferred areas and price range.
Initial meetings typically involve discussing your property needs, budget, timeline, and preferences. For sellers, they may conduct a property assessment and discuss marketing strategies. Come prepared with relevant questions and any necessary documentation to make the most of your consultation.
Lextons Estate Agent is a property services company based in Brighton & Hove, specializing in residential real estate transactions. The company offers a range of services for both buyers and sellers, including property valuations, tailored marketing strategies, and comprehensive support throughout the buying and selling process. With a focus on providing straightforward advice and personalized service, Lextons aims to facilitate efficient property transactions while ensuring a high level of customer satisfaction. Targeting clients looking to buy or sell residential properties in Brighton & Hove, Lextons prides itself on its experienced team, which combines local market knowledge with professional expertise. The company is committed to adhering to the strictest industry codes of practice, fostering trust and reliability in its dealings. Whether clients are seeking to sell their homes or find new properties, Lextons Estate Agent is positioned to assist with a straightforward and transparent approach to real estate.
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