Lextons Estate Agent is a property services company based in Brighton & Hove, specializing in residential real estate transactions. The company offers a range of services for both buyers and sellers, including property valuations, tailored marketing strategies, and comprehensive support throughout the buying and selling process. With a focus on providing straightforward advice and personalized service, Lextons aims to facilitate efficient property transactions while ensuring a high level of customer satisfaction. Targeting clients looking to buy or sell residential properties in Brighton & Hove, Lextons prides itself on its experienced team, which combines local market knowledge with professional expertise. The company is committed to adhering to the strictest industry codes of practice, fostering trust and reliability in its dealings. Whether clients are seeking to sell their homes or find new properties, Lextons Estate Agent is positioned to assist with a straightforward and transparent approach to real estate.
Lextons Estate Agent enjoys a strong reputation among most customers, with many praising the excellent service and professionalism of the staff. Reviewers frequently highlight the quick response times and efficient processes, noting that the team is friendly and helpful throughout the property rental and management experience.
Specific agents, such as Michelle and Tina, receive commendations for their exceptional support and negotiation skills. However, a small percentage of customers express dissatisfaction, citing issues like unauthorized property entries and delays in communication, which detracted from their overall experience. Despite these criticisms, the majority of reviews reflect a positive sentiment, with many recommending Lextons for its effective service and dedicated staff. Overall, Lextons is viewed favorably by most consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 141 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 3.0 | 2 |
| Jul 24 | 5.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | 2.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 141 most recent reviews.
“Beautifully advertised flat, quick response to our request, always with kindness and understanding”
“I would like to give it a Zero rating but it doesn't seem possible to do that and write a comment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.8 out of 5 (good) | — | 141 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | — | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | 4.3 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.3 out of 5 (fair) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 |
Bottom line: Lextons Estate Agent is #3 of 5 on overall rating in this group. On value, Home Store + More scores higher (4.9 vs 4.4).
141 reviews of Lextons Estate Agent. Filter by what matters to you.
I have had dealings with Simon Caplin for a couple of years now and have always found him to be extremely knowledgeable, helpful and an absolute pleasure to deal with. Delighted to continue this relationship now that he is with Lextons.
I was really pleased when I heard that Simon Caplin had joined LEXTONS. He has a level of skill and professionalism that will dovetail really well with the team at LEXTONS. He has sold many properties for me over the years and has always been there to offer sensible advice as to the best time to sell to achieve the best price.
I have been dealing with Simon Caplin in regard to Lettings and property matters for over 15 years. His knowledge of property in the Sussex area is , in my opinion , unrivalled and his sound advice and help has stood me in good stead on many occasions. I would whole heartedly recommend Simon and the superb customer service he provides.
Quick answers to the questions people ask most.
Lextons Estate Agent typically provides property sales, lettings, and rental management services. They can assist with property valuations, marketing, and guiding clients through the buying or selling process. Contact them directly to confirm their full range of services.
Business hours can vary by location and may change seasonally. It's best to contact Lextons directly or check their website for current opening hours. Many estate agents are open Monday through Saturday with limited Sunday hours.
You can typically contact Lextons through their website, by phone, or by visiting their office in person. Check their official website or local directory listings for current contact information. They may also be available through email or social media channels.
Most estate agents, including Lextons, typically require appointments for property viewings to ensure availability and proper scheduling. This allows them to provide dedicated attention and ensure the property is prepared for viewing. Contact them to arrange a convenient viewing time.
The coverage area depends on their specific locations and business model. Contact Lextons directly to confirm which areas they serve for sales, lettings, and property management. They can provide detailed information about their service boundaries.
Most estate agents offer property valuation services as part of their standard offerings. Lextons likely provides valuations for both sales and rental purposes. Contact them to discuss your valuation needs and any associated requirements.
Many estate agents specialize in residential properties, while some also handle commercial real estate. Contact Lextons directly to confirm whether they work with commercial properties in addition to residential sales and lettings. They can clarify their areas of expertise.
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We had a great experience selling our property with Lextons. Ollie who did most of the viewings was very friendly and professional, and made the whole experience really easy.
Recently bought a property in Hove via Lextons, our agent Claudia was really great, knowledgable about the local area, always happy to help and liaise with our sellers to ask questions and clarify things for us. Also put us in contact with a local solicitor and mortgage broker which really simplified the process. Would highly recommend Lextons if your looking for a friendly local agent in the Hove area. Thanks again Claudia!
Me and my partner went to Lextons to help us with buying our first home together. The online pictures and floor plans were great and it was very easy to arrange viewings. From the moment we put an offer in and it was accepted we were supported. Peter deserves a special mention, he was fantastic. Very easy to contact throughout the entire process, and he was extremely professional. Buying a house is stressful, there is no denying that, but I felt like Lextons tried their best to reduce the stress. I am now a proud owner of my first flat! Thank you Peter!!
Oli Lucraft handled the purchase of the flat. From the outset Oli was professional, polite and friendly. In the current climate, Oli maintained good social distancing whilst we viewed the property. He communicated with us at every step of the process, making, what is usually a stressful experience, extremely enjoyable. He was always contactable and was clearly working with both parties to ensure a smooth transaction. We would highly recommend Lextons and will seek to use them in the future.
A class act from start to finish... I would highly recommend Oli from Lextons. It goes without saying estate agents have a reputation for being “typical sales people” and judging from the first few I met they sadly matched those stereotypes, which is why it was so genuinely refreshing to meet Oli and experience his honest, calm and considered approach at every point throughout the negotiations. Timely, organised and a true gent. I very much hope he stays in the business as, if I ever come to sell a property in the future, I will be calling him first.
Really professional, friendly and quick to respond - thank you!
Oli at Lextons recently managed the purchase of our dream house by the sea! He was patient and helpful to us as first time buyers, and offered advice and support throughout the process, acting as a great conduit between us and the seller. He really helped push things over the line at the end with our solicitor, and was there at all points to keep momentum up in the process. We would absolutely recommend his services to anyone who needs an honest and reliable estate agent!
The 5 star review is for Oli Lucraft who helped us sell our beloved flat this summer. He was professional and calm and an excellent negotiator and mediator between all parties. Thank you Oli. Regards Ben & Saskia
A great personalised service received in both sale and purchase. Claudia looked after us throughout the process, with great communication, help through the normal sticking points and a real diligence in making sure that we were happy with how the process was going. If and when we buy our next home, we would pick up the phone to Claudia first for sure.
Avoid, Avoid, Avoid! Having viewed a property previously the same week with Lextons I was amazed to be told whilst on a viewing we would not be considered for any offers made unless we list our sale with them as opposed to an alternative estate agent. The sales man Oliver was incredibly rude to my wife and I too when we refused to consider his ultimatum, he even swore at us. We were also told the property we were interested in had multiple offers on but still remains on the market a month later, bonkers! I'm sure the seller of the property would love to know that Lextons booked us in for a viewing and didn't even let us view it when we turned up.
Lextons constantly went above and beyond to try and create a smooth buying experience. Sadly, the purchase had a few ups and downs but Oliver remained professional and calm, often helping to weather the storm and get us past the finish line. Could not recommend him highly enough. Thank you!
From our first viewing with James we were really impressed with Lextons. Buying our house during lockdown was stressful, however throughout the whole process Peter was there to reassure us, provide really helpful advice and ensure we were kept informed every step of the way. A really friendly & professional business, we would use them again, and highly recommend them.
We recently chose Lextons to sell our property, and we would have no hesitation in recommending them. Peter was fantastic with us from start to finish and kept us informed all the way through - offering advice and support. Delighted with the friendly and professional service he and Lextons offered.
We found Lextons helpful, honest and efficient throughout selling our property and purchasing our new property. The whole team were very friendly and sold our flat very quickly. We will certainly use them again in the future and recommend to friends and family.
A small, very professional and enthusiastic estate agency. Peter really pulled out all the stops to help us. Honest, fair and polite.
I have just completed a purchase with Lextons. On viewing the property it was explained that due to the competitive price of the property (as set by the vendor) there would be a stage to register interest and then put in your bid. This is precisely what happened. Throughout the process I found the staff supportive and felt complete confidence in them. Viewing to completion about 9 weeks.
Typical documents include proof of ownership, energy performance certificate, and property information forms. Lextons can provide a complete list of required documentation specific to your situation and local requirements. They will guide you through the necessary paperwork during the selling process.
The timeline varies depending on market conditions, property type, and buyer circumstances. On average, property sales can take several weeks to several months from listing to completion. Lextons can provide more specific timeframe estimates based on current market conditions and your property.
Many estate agents offer property management services alongside their lettings business. This typically includes tenant management, maintenance coordination, and rent collection. Contact Lextons to inquire about their specific property management offerings and services.
Most modern estate agents offer property alert services to notify clients of new listings matching their criteria. Contact Lextons to ask about their property notification system and registration process. This service can help you stay informed about new properties in your preferred areas and price range.
Initial meetings typically involve discussing your property needs, budget, timeline, and preferences. For sellers, they may conduct a property assessment and discuss marketing strategies. Come prepared with relevant questions and any necessary documentation to make the most of your consultation.
Lextons Estate Agent is a property services company based in Brighton & Hove, specializing in residential real estate transactions. The company offers a range of services for both buyers and sellers, including property valuations, tailored marketing strategies, and comprehensive support throughout the buying and selling process. With a focus on providing straightforward advice and personalized service, Lextons aims to facilitate efficient property transactions while ensuring a high level of customer satisfaction. Targeting clients looking to buy or sell residential properties in Brighton & Hove, Lextons prides itself on its experienced team, which combines local market knowledge with professional expertise. The company is committed to adhering to the strictest industry codes of practice, fostering trust and reliability in its dealings. Whether clients are seeking to sell their homes or find new properties, Lextons Estate Agent is positioned to assist with a straightforward and transparent approach to real estate.
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