Lextons Estate Agent is a property services company based in Brighton & Hove, specializing in residential real estate transactions. The company offers a range of services for both buyers and sellers, including property valuations, tailored marketing strategies, and comprehensive support throughout the buying and selling process. With a focus on providing straightforward advice and personalized service, Lextons aims to facilitate efficient property transactions while ensuring a high level of customer satisfaction.
Targeting clients looking to buy or sell residential properties in Brighton & Hove, Lextons prides itself on its experienced team, which combines local market knowledge with professional expertise. The company is committed to adhering to the strictest industry codes of practice, fostering trust and reliability in its dealings. Whether clients are seeking to sell their homes or find new properties, Lextons Estate Agent is positioned to assist with a straightforward and transparent approach to real estate.
Lextons Estate Agent has a positive customer experience.
Lextons Estate Agent enjoys a strong reputation among most customers, with many praising the excellent service and professionalism of the staff. Reviewers frequently highlight the quick response times and efficient processes, noting that the team is friendly and helpful throughout the property rental and management experience.
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Specific agents, such as Michelle and Tina, receive commendations for their exceptional support and negotiation skills. However, a small percentage of customers express dissatisfaction, citing issues like unauthorized property entries and delays in communication, which detracted from their overall experience. Despite these criticisms, the majority of reviews reflect a positive sentiment, with many recommending Lextons for its effective service and dedicated staff. Overall, Lextons is viewed favorably by most consumers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
141
100%
● Low
4.7 / 5 overall
=
141 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2025.
Last 3 months
3.3
12-month avg
3.6
All-time
4.7
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 24
3.0
2
Jul 24
5.0
1
Aug 24
—
0
Sep 24
—
0
Oct 24
5.0
1
Nov 24
—
0
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
—
0
Apr 25
5.0
1
May 25
2.7
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 141 most recent reviews.
Top praiseof 132 positive reviews
Customer service38%
50 mentions
Professionalism36%
48 mentions
Helpful support27%
36 mentions
Friendly staff26%
34 mentions
“Beautifully advertised flat, quick response to our request, always with kindness and understanding”
On “Customer service” · May 10, 2025
Top complaintsof 9 negative reviews
Payment issues22%
2 mentions
Returns22%
2 mentions
Customer service22%
2 mentions
“I would like to give it a Zero rating but it doesn't seem possible to do that and write a comment”
On “Payment issues” · Jun 1, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
James and Oliver were so professional and efficient, the service from start to end was exemplary including Hattie and Mary front of house. I’m so pleased I chose the guys @ Lextons, as well as getting a great price for the property I would absolutely recommend them as great to deal with.
C. Nicholson
Lextons Estate Agent typically provides property sales, lettings, and rental management services. They can assist with property valuations, marketing, and guiding clients through the buying or selling process. Contact them directly to confirm their full range of services.
What are Lextons Estate Agent's business hours?
Business hours can vary by location and may change seasonally. It's best to contact Lextons directly or check their website for current opening hours. Many estate agents are open Monday through Saturday with limited Sunday hours.
How can I contact Lextons Estate Agent?
You can typically contact Lextons through their website, by phone, or by visiting their office in person. Check their official website or local directory listings for current contact information. They may also be available through email or social media channels.
Do I need to make an appointment to view properties?
Most estate agents, including Lextons, typically require appointments for property viewings to ensure availability and proper scheduling. This allows them to provide dedicated attention and ensure the property is prepared for viewing. Contact them to arrange a convenient viewing time.
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What areas does Lextons Estate Agent cover?
The coverage area depends on their specific locations and business model. Contact Lextons directly to confirm which areas they serve for sales, lettings, and property management. They can provide detailed information about their service boundaries.
Can Lextons help with property valuations?
Most estate agents offer property valuation services as part of their standard offerings. Lextons likely provides valuations for both sales and rental purposes. Contact them to discuss your valuation needs and any associated requirements.
Does Lextons Estate Agent handle both residential and commercial properties?
Many estate agents specialize in residential properties, while some also handle commercial real estate. Contact Lextons directly to confirm whether they work with commercial properties in addition to residential sales and lettings. They can clarify their areas of expertise.
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I recently used Lextons to sell my house and was very happy with the excellent service they gave. Lots attention to details and kept me up to date with every development.
The personal service I received with my agent, Claudia, was brilliant. Everything went well from the photographer to final brochure and organising of a 'blitz' weekend of viewings. With the safety restrictions for Covid adding to the overall organisation.
I would highly recommend Lextons.
Great experience of buying through Lextons Estate Agents. Oli Lucraft was great from the start. Not at all pushy and allowing us time to view the property at your own pace but happy to answer questions with honest answers.
At offer stage he was professional and came back quickly.
When the sale slowed he supported in helping move the sale along.
Through out he was calm and a pleasure to speak with.
Best Estate Agent we have bought or sold through.
Thanks
Simon and Claire
I realise that everyone praises their Letting Agent when the property is let, a family has moved in and commissions have been paid, but I do think Lextons stand out.
If you want good advice with a gentle touch, I would recommend Simon and Sofia in the Lettings Department on 01273 56 77 66, who I found to be both personable and very proactive, finding a new family in 4 days, who tell me they are delighted with the their new home. As it costs nothing to get a quote and some top tips from an expert, I'd suggest calling Simon if you have or wish to rent a property in Hove. Good luck!
Peter helped us through what was a challenging time due to the time constraints of the Stamp Duty holiday. He remained very professional at all times and was an excellent communicator, keeping us up to date every step of the way. This helped things progress and we would definitely use Peter and Lextons again.
The team at Lextons (and especially Peter) were incredibly helpful when buying my house through them. They returned my calls promptly and were able to provide details of local tradespeople. Based on my experience as a buyer I would definitely use them to sell a property.
The only honest estate agents in Brighton and Hove
I just sold my house with Lextons and this is the second time that I have used them. Having dealt with a number of estate agents since moving to Brighton and Hove 14 years ago, Lextons are by far the best. Professional, honest and always available. We were selling a house in Hove and moving to a 16th Century Grade 2 listed farmhouse in Portslade Old Village. Peter, as well as dealing with my sale was always on hand to help and support us through such a complicated and convoluted transaction on our purchase side - going over 9 months. Honestly, if you're thinking of selling your house, or if you want to buy from an estate agent that you can actually trust (they are out there), then use Lextons.
Highly recommended friendly and professional agents
After looking for a property for a good while I have had quite a bit of experience with estate agents. When I viewed the property with Lextons they were very professional, approachable and willing to actually help me. After the decision to go for the flat the communication has been exceptional from the reference checks to the contracts etc. I was dealing with Sofia and Simon who have been a pleasure to deal with. Highly recommended!!
First of all, I would like to thank the entire team at Lextons. Every single employee has been exemplary throughout the process of selling our house.
They were honest, reliable and trustworthy in everything they did and are all genuinely nice people. Everyone always made time for all my questions. I felt extremely well looked after from start to finish.
I would not hesitate to use Lextons again and can not recommend them highly enough.
We worked with Peter at Lextons to sell our flat, and they also turned out to be the agent for the flat we were keen on and subsequently bought. We chose Peter for our sale as we appreciated his enthusiasm, experience in the Brighton market, and also that he is a pleasure to deal with (at the risk of offending a whole group of people, he's not very estate agenty!) He comes across as genuine, not overly pushy, and is more knowledgeable than many agents we crossed paths with in Brighton.
(In fact when we viewed a property with another Lextons agent, Claudia, our experience was just so much better than many other estate agencies - she knew the property and came prepared. It's clear that Lextons take pride in their work.)
I would highly recommend Peter and Lextons.
Fantastic - Claudia was a pleasure to deal with from start to finish
Claudia was fantastic from our first viewing, she is responsive helpful & was always on hand to help. From viewing to accepted offer took all of one weekend! She was a great help during the conveyancing process and kept us up to date on what was happening the whole way through. We couldn’t recommend her more & Lextons in Hove!! We will use them again for certain & would recommended to anyone looking to buy/sell. Thanks again!
We completed our purchase end of March 2021 in the midst of stamp duty madness. Claudia Romano was charming and helpful throughout. She was responsive, professional and on hand to guide us through any issues that arose. All in all a great service.
Lexton’s know how to make the customer feel valued.
Found the whole experience from viewing to moving in a breeze. Simon in particular was extremely helpful and always available to advise, he really went the extra mile.
We were fortunate to purchase a property in Brighton in January with Lextons as the estate agency.
There was a huge amount of interest in the property yet James remained helpful and patient despite the obvious demands on his time.
James was responsive, communicative and a pleasure to engage with at all times.
Superb professional agent with helpful and engaging team.
I had a wonderful experience with lextons. Oli was helpful, informed and professional. He was always easy to contact and couldn’t have done more for us. I would highly recommend this agent as the whole team were similarly helpful.
Had an amazing experience with Peter from Lextons. One of the most informed and helpful estate agents in Hove. Always easy to get hold of and made the selling and buying process easier then the normal. Would highly recommend.
Peter was impeccably professional, polite and personable. They took brilliant photos and wrote a great description, too. Brilliant service from end to end.
What documents do I need when selling my property through Lextons?
Typical documents include proof of ownership, energy performance certificate, and property information forms. Lextons can provide a complete list of required documentation specific to your situation and local requirements. They will guide you through the necessary paperwork during the selling process.
How long does the property selling process typically take?
The timeline varies depending on market conditions, property type, and buyer circumstances. On average, property sales can take several weeks to several months from listing to completion. Lextons can provide more specific timeframe estimates based on current market conditions and your property.
Does Lextons provide property management services for landlords?
Many estate agents offer property management services alongside their lettings business. This typically includes tenant management, maintenance coordination, and rent collection. Contact Lextons to inquire about their specific property management offerings and services.
Can I register with Lextons to receive property alerts?
Most modern estate agents offer property alert services to notify clients of new listings matching their criteria. Contact Lextons to ask about their property notification system and registration process. This service can help you stay informed about new properties in your preferred areas and price range.
What should I expect during my first meeting with Lextons?
Initial meetings typically involve discussing your property needs, budget, timeline, and preferences. For sellers, they may conduct a property assessment and discuss marketing strategies. Come prepared with relevant questions and any necessary documentation to make the most of your consultation.
About Lextons Estate Agent
Lextons Estate Agent is a property services company based in Brighton & Hove, specializing in residential real estate transactions. The company offers a range of services for both buyers and sellers, including property valuations, tailored marketing strategies, and comprehensive support throughout the buying and selling process. With a focus on providing straightforward advice and personalized service, Lextons aims to facilitate efficient property transactions while ensuring a high level of customer satisfaction.
Targeting clients looking to buy or sell residential properties in Brighton & Hove, Lextons prides itself on its experienced team, which combines local market knowledge with professional expertise. The company is committed to adhering to the strictest industry codes of practice, fostering trust and reliability in its dealings. Whether clients are seeking to sell their homes or find new properties, Lextons Estate Agent is positioned to assist with a straightforward and transparent approach to real estate.