Lextons Estate Agent is a property services company based in Brighton & Hove, specializing in residential real estate transactions. The company offers a range of services for both buyers and sellers, including property valuations, tailored marketing strategies, and comprehensive support throughout the buying and selling process. With a focus on providing straightforward advice and personalized service, Lextons aims to facilitate efficient property transactions while ensuring a high level of customer satisfaction.
Targeting clients looking to buy or sell residential properties in Brighton & Hove, Lextons prides itself on its experienced team, which combines local market knowledge with professional expertise. The company is committed to adhering to the strictest industry codes of practice, fostering trust and reliability in its dealings. Whether clients are seeking to sell their homes or find new properties, Lextons Estate Agent is positioned to assist with a straightforward and transparent approach to real estate.
Lextons Estate Agent has a positive customer experience.
Lextons Estate Agent enjoys a strong reputation among most customers, with many praising the excellent service and professionalism of the staff. Reviewers frequently highlight the quick response times and efficient processes, noting that the team is friendly and helpful throughout the property rental and management experience.
Read full summaryShow less
Specific agents, such as Michelle and Tina, receive commendations for their exceptional support and negotiation skills. However, a small percentage of customers express dissatisfaction, citing issues like unauthorized property entries and delays in communication, which detracted from their overall experience. Despite these criticisms, the majority of reviews reflect a positive sentiment, with many recommending Lextons for its effective service and dedicated staff. Overall, Lextons is viewed favorably by most consumers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
141
100%
● Low
4.7 / 5 overall
=
141 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2025.
Last 3 months
3.3
12-month avg
3.6
All-time
4.7
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 24
3.0
2
Jul 24
5.0
1
Aug 24
—
0
Sep 24
—
0
Oct 24
5.0
1
Nov 24
—
0
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
—
0
Apr 25
5.0
1
May 25
2.7
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 141 most recent reviews.
Top praiseof 132 positive reviews
Customer service38%
50 mentions
Professionalism36%
48 mentions
Helpful support27%
36 mentions
Friendly staff26%
34 mentions
“Beautifully advertised flat, quick response to our request, always with kindness and understanding”
On “Customer service” · May 10, 2025
Top complaintsof 9 negative reviews
Payment issues22%
2 mentions
Returns22%
2 mentions
Customer service22%
2 mentions
“I would like to give it a Zero rating but it doesn't seem possible to do that and write a comment”
On “Payment issues” · Jun 1, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
Best agents in the Brighton & Hove area by my experience. Didn’t try to pressure me into anything to start with and have been really responsive and attentive during the whole process of moving. Now very helpful with any problems/repairs of the rented property.
I initially dealt with Lauren who was very helpful and professional whilst showing me around. I then dealt with Sofia who assisted us every step of the way making the process smooth and more simple. She answered all questions promptly in a friendly manner and was at all times very professional. They are both an asset to Lextons.
Great overall buying experience. Transparent pre-auction with lot information regularly updated in the lead into auction.
On the day, the auction was very expertly handled. Overall the whole experience was professional and exceptionally well-co-ordinated. I would have no hesitation in recommending the team at Lextons.
Lextons Estate Agent typically provides property sales, lettings, and rental management services. They can assist with property valuations, marketing, and guiding clients through the buying or selling process. Contact them directly to confirm their full range of services.
What are Lextons Estate Agent's business hours?
Business hours can vary by location and may change seasonally. It's best to contact Lextons directly or check their website for current opening hours. Many estate agents are open Monday through Saturday with limited Sunday hours.
How can I contact Lextons Estate Agent?
You can typically contact Lextons through their website, by phone, or by visiting their office in person. Check their official website or local directory listings for current contact information. They may also be available through email or social media channels.
Do I need to make an appointment to view properties?
Most estate agents, including Lextons, typically require appointments for property viewings to ensure availability and proper scheduling. This allows them to provide dedicated attention and ensure the property is prepared for viewing. Contact them to arrange a convenient viewing time.
All 12 questions →Show fewer questions
What areas does Lextons Estate Agent cover?
The coverage area depends on their specific locations and business model. Contact Lextons directly to confirm which areas they serve for sales, lettings, and property management. They can provide detailed information about their service boundaries.
Can Lextons help with property valuations?
Most estate agents offer property valuation services as part of their standard offerings. Lextons likely provides valuations for both sales and rental purposes. Contact them to discuss your valuation needs and any associated requirements.
Does Lextons Estate Agent handle both residential and commercial properties?
Many estate agents specialize in residential properties, while some also handle commercial real estate. Contact Lextons directly to confirm whether they work with commercial properties in addition to residential sales and lettings. They can clarify their areas of expertise.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Just sold a property in auction for the first time. The experience from start to finish was explanatory. Every email and phone call got an immediate response (What a breath of fresh air). Having zero knowledge of the process, Simon guided me through at every stage, constantly keeping me updated, any worries or reservations were perfectly explained. In fact I never needed to worry. I cannot speak highly enough about the professionalism, knowledge and personal touch Simon gives. If I sell a property again through Auction, I will definitely use Lextons.
Really great company to deal with! Sofia, Lauren and Karen were all very friendly and it was a really smooth process with sorting out the move into our new tenancy.
No issues at all and they have been extremely attentive and helpful with any questions we had.
I can definitely recommend Lextons.
Somewhat liberal with thier interpretation of joint responsibility of leaseholders.
Please get a second opinion if you are considering a 'project-home' purchase from them.
I have only good things to say about Lextons! The amount of care and effort they've put into helping us find a good place to rent is incredible. I haven't worked with letting agencies previously and felt a bit awkward as every step was new to me, but agents (special thank you to Sofia, Karen and Lauren) provided so much support throughout our renting journey, I have never felt more comfortable! Thank you so much!
After a mad dash from the west country to view the property, James kept me well informed as to the progress of my offer. Gave me good advice when needed, and the whole process went extremely smoothly and well. I'm happy to say I'm now happily a resident of Hove. Thank you Lextons!
Don't bother unless you're selling a London townhouse - you'll be small-fry to Lexton's and will be treated accordingly.
A good agency (perhaps) if you're selling a nice West London townhouse. Not so good if you're selling a flat in Brighton.
While they send one of their smartly-dressed and luxuriantly-coiffed directors over to give the spiel intended to win your business, you will soon find your sale passed on to a more lowly colleague. (Don't worry though, the director will swoop back in at the very last minute, despite being oblivious to all that's gone on in the previous four months, so that head office can see him 'closing the deal')
Like all estate agents, they will tell you your property is 'guaranteed' to fetch a price, then, as it fails to realise offers anywhere near this figure, they will blame the market / the area / the weather as they gradually reduce the price lower and lower.
When you get to the point when you just can't bear another weekend of viewings, you will accept an offer. At this point the director will pretty much ghost you, resulting in you complaining and eventually being referred on to a (far more effective) colleague. This colleague will work the hardest on your sale but of course, won't get the credit because said director returns at the eleventh hour to get the glory.
The director's lack of involvement means they have no idea what's going on, and of course don't bother putting in the effort to find out, so you end up in a situation where your buyer demands completion ten days before you are able to complete on your onward purchase. You then have to move all your belongings into storage and have to book two rounds of removals instead of the usual one.
So you've taken an offer significantly lower that Lextons' over-confident estimate, then knocked yet more money off when the buyer was unable to get the required mortgage amount, then paid out for costs incurred mainly because your estate agent was too lazy to stay updated on what was actually happening or to pick up the phone and talk to anyone else in the chain.
Said director then calls (suggesting he is in fact familiar with the concept) when you have hurriedly been squeezed into the guestroom at your in-laws' house with your two kids to say congrats, before combing his hair and heading off into the sunset with his commission.
Would we recommend them? No. No we would not.
Claudia at Lextons held my hand for the entire purchase. Whilst it took longer than expected Claudia helped to keep it moving with a calm professional approach. Thank you very much and I wouldn’t hesitate to recommend Lextons and Claudia.
I have just sold a property with Lextons. Claudia is so approachable, organised, knowledgable and honest. She gave great advice and was a pleasure to deal with. I will recommend her to anyone without hesitation. Thanks Claudia!
Professional in their job, ready to help and to sort out any queries and a special thanks to Sofia, an agent that helped me a lot before renting my flat.
This was my first experience of selling via an auction process and I have to say, Lextons made it really easy and everything felt straightforward and stress free…how often can you say that when selling property!
Safe to say I was in the safest of hands with the Lextons team throughout the sale of my Brighton flat.
Their professionalism and down to earth communication made my experience far less stressful than it could have been.
I would recommend Lextons every time if you’re buying or selling in brighton and hove - you’ll get the best possible outcome and be totally supported along the way.
Thanks guys
Ollie
Adrian Parker at Lextons was a lovely agent to work with and genuinely cared about the sale of my house. He built a good rapport with buyers and helped to ensure a smooth sale. Thank you, Adrian!
Simon Caplin is a first rate auctioneer. He was direct and straightforward (unlike many agents), explained the process well. He was honest about the advantages/disadvantages of making an offer before the auction as well.
After having a very tricky situation to deal with Sophia and the whole lettings team have done a brilliant job at putting the issues to rest and giving me peace of mind.
What documents do I need when selling my property through Lextons?
Typical documents include proof of ownership, energy performance certificate, and property information forms. Lextons can provide a complete list of required documentation specific to your situation and local requirements. They will guide you through the necessary paperwork during the selling process.
How long does the property selling process typically take?
The timeline varies depending on market conditions, property type, and buyer circumstances. On average, property sales can take several weeks to several months from listing to completion. Lextons can provide more specific timeframe estimates based on current market conditions and your property.
Does Lextons provide property management services for landlords?
Many estate agents offer property management services alongside their lettings business. This typically includes tenant management, maintenance coordination, and rent collection. Contact Lextons to inquire about their specific property management offerings and services.
Can I register with Lextons to receive property alerts?
Most modern estate agents offer property alert services to notify clients of new listings matching their criteria. Contact Lextons to ask about their property notification system and registration process. This service can help you stay informed about new properties in your preferred areas and price range.
What should I expect during my first meeting with Lextons?
Initial meetings typically involve discussing your property needs, budget, timeline, and preferences. For sellers, they may conduct a property assessment and discuss marketing strategies. Come prepared with relevant questions and any necessary documentation to make the most of your consultation.
About Lextons Estate Agent
Lextons Estate Agent is a property services company based in Brighton & Hove, specializing in residential real estate transactions. The company offers a range of services for both buyers and sellers, including property valuations, tailored marketing strategies, and comprehensive support throughout the buying and selling process. With a focus on providing straightforward advice and personalized service, Lextons aims to facilitate efficient property transactions while ensuring a high level of customer satisfaction.
Targeting clients looking to buy or sell residential properties in Brighton & Hove, Lextons prides itself on its experienced team, which combines local market knowledge with professional expertise. The company is committed to adhering to the strictest industry codes of practice, fostering trust and reliability in its dealings. Whether clients are seeking to sell their homes or find new properties, Lextons Estate Agent is positioned to assist with a straightforward and transparent approach to real estate.